Professional Documents
Culture Documents
Learning Objectives
Explain the importance of developing and following
good procedures for closing projects.
Understand how the project evaluation works.
Project Closure
Since, by definition, projects always have an end,
termination is an important part of the project
management process.
Decision Process
The Decision Process There are two types of
decision models that can be used to aid the decision
process:
those that measure against standard success factors
those that measure against the projects specific
goals.
In either case, the bottom line decision, at any point
in the projects life cycle, comes down to whether the
organization is willing to invest the time and
resources necessary to complete the project.
Termination Process
The termination process, whether large or small, can
be summarized in the following nine tasks:
1. Ensure completion of the projects work.
2. Notify the client of project completion.
3. Ensure that documentation is complete.
4. Ensure that the final invoice is sent to the client.
5. Redistribute project resources.
Final Report
Future projects will benefit from a well-written
history of completed ones.
The goal of the report is to discuss process
improvements that will benefit future projects.
Project Auditing
Project auditing: a formal inquiry into any aspect of
the project chosen by management.
The audit process is a thorough examination of the
management of the project and includes a formal
report
Studying the project also fulfills the spirit of TQM in
that it produces a set of recommendations that can be
applied to future projects.
Purpose of Evaluation
One major element typically evaluated in an audit is
the projects success.
Success often has four dimensions with regards to a
project:
Efficiency a measure of the projects success at
meeting cost and schedule goals.
Customer impact/satisfaction a measure of how
well the project met the customers needs.
Purpose of Evaluation
Business/direct success a measure of the
commercial success of the project. For projects
that create a product, this might be a measure of its
market share. For internal projects, this could be
measures of process improvements or quality.
Future potential a measure of how well the
project developed new technology or opened a new
market.