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Welcome To Our Presentation


HSBC

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Human Resource Practices Of HSBC Bank


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Group 7
Name

ID

Tanbir Abedin

18-102

Arif Hassan Ashraful Noor

18-168

Iqbal Hossain

18-180

Ananna Zaman

18-188

Nasrin Akter

18-262

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COMPANY OVERVIEW

Established in 1865
First opened in 1996 in Bangladesh
13 offices
922 employees

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Mission: Having regard to ethical values; to meet its customers financial needs in the fastest and most appropriate way, to
continue innovative works in order to achieve: human resource with superior qualities, technological infrastructure and
service packages.
Vision: To be valued by the employees as the best company to work for and by the clients as an exceptional business
partner
Goals:

To exceed customer expectations in service quality.


To be a pioneer in the implementation of technologies those create distinction for its customers, employees
and shareholders.
To keep its reliability at the utmost level with the contribution of its strong capital structure and liquid assets.
To make a positive contribution to the community
To respect meritocracy during hiring processes, improving knowledge and skills of its employees, creating the
mostly preferred work environment

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COMPANY OVERVIEW

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HSBC

London
Chicago
Paris

Hong Kong

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COMPANY OVERVIEW

Strategy

People
Execution
Customer centered
Efficiency
Profitable growth
Credit quality

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Now Presenting: Iqbal Hossain


Id no:18-180

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PERSONNEL PLANNING

Job description
SVP
FVP
General Banking Dept.
Credit dept.
Foreign exchange dept.
Forecasting personnel needs
Trend analysis
Ratio analysis
The scatter plot

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RECRUITMENT

Internal recruitment
Advantages:
It is good for public relations
Improve the probability of selecting good employee
It is less costly than going outside to recruit
Those chosen internally already know the organization
Disadvantages
Excellent candidates may available in the outside but they cannot get chance for
internal recruitment.
Internal employees may not work functionally.

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RECRUITMENT

External Recruitment
Advantages
Benefits of new skills, talents and experiences
Fresh graduate can get the job and they are very hard working.
Disadvantages
Time consuming
Costly

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Now Presenting: Tanbir Abedin


Id no:18-102

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RECRUITMENT PROCESS

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Training & Staff Development

Objectives of training:

To train or orient new employees


To upgrade the knowledge/skills of existing staff
To provide long term professional development
To resolve operating problems

Importance of training:
Saving money
Saving employees
Saving customers and making new ones
Saving time
Reducing Staff concerns

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STEPS OF TRAINING
TNA or Define how job should be done (Position Analysis)
Plan the training
Present the training: Group or Individual
Training Evaluation: Back to the objectives

Staff development:

A. On the Job development:


1. Coaching
2. Job Rotation
3. Understudy Assignments
4. Lateral Promotion

B. Of the Job development


1.Sensitivity Training
2.Transactional analysis
3. Lecture courses
4. Role Playing
5.Simulation Exercises
6.Management or Business Games
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Now Presenting :Nasrin Akter


Id no:262

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External courses
Distance learning
Resident Management Trainee programme
Internal training programmes

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Training and development of HSBC Bank

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PROMOTION
Vertical and Horizontal Promotion
ACR
Performance Appraisal and Promotion
Banking Diploma

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Employees benefits
1.Festival bonus
2. Paid leave bonus
3. Transport facility
4. Car loan
5. Sundray loan
6. Home loan
7. Flexible working arrangement
8. Marriage leave
9. Maternity leave
10. Sick leave
11. Vacation
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Now Presenting: Arif Hassan Ashraful Noor


Id no:18-168

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Rewards
Performance Bonus
Incentive Schemes
Share saves
Achievement Shares

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RECENT TRENDS

Management Strategy & Employee


Relations
Employee Relations in Banking
Changing Role of Personnel & Line
Managers
Employee Relations in Banking

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Thank You

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