Professional Documents
Culture Documents
HR FUNCTIONS
AND EMPLOYEE ENGAGEMENT
INTERNSHIP
Submitted to:
Mr. Tafeem Bashir
Faculty Guide
JAMIA HAMDARD
Mehrauli - Badarpur Rd, Hamdard Nagar, New Delhi 110062
July 2015
IN TR O D U C TIO N
As per my summer internship report that the project entitled HR Functions
C O M PA N Y P R O FILE
B A N SA L H O SP ITA L, N EW
D ELH I
BansalHospital,locatedatA-1,NewFriendsColony,NewDelhi-110025,inthevicinityofHolyFamilyHospital&
Escort Heart Institute. This facility is unique in its kind with functional 50 beds and highly equipped modular
Operation Theatres, Labour Rooms, Nursery & ICU. Well qualified doctors, impressive infrastructure, latest
technology&excellentfacilitiesisthespecialityofBansalHospital.
BansalHospitalhasbeenservingpeoplefor30years,helpingIndiatoachievedistinctioninuniversalhealthcare.
Bansal Hospital & Dr. Bansal's Stone(urology & laparoscopy centre)provide facilities like Laparoscopic &
General Surgery, Urology (Lithotripsy, G.I. Endoscopy, Laparoscopic Gynae, Arthroscopy, Joint Replacement
Surgery,ENT,Neurology,Gyn.&Obs.,Medicine,Pediatrics,Eye,Dental,VascularSurgery,Skin&others.So,
wewantpeopleofournationtohavesoundbody&soulasrightlysaid"asoundmindexistsinsoundbody".We
deliverhealthcareserviceswithgreatcompassionandproficiency.Thereiswelltrained,proficientanddedicated
staffthattakescareofeachandeverypatientwithgreatcare.Weputforwardlatesttechnologyandequipment
soastohandleonesproblemwithgreatcareandease.Treatmentofthepatientsisdonewithgreatdignityand
esteem. So one can rely their problems on us. The infrastructure is impressive, sophisticated and calming one
canfeellikehome.Itisoutfittedwithallsafetysystemandalarms.
Doctors are second god as said by people who can save ones life. Our doctors do the same working day and
nighttoservethenation.Medicalstoresarealsothereinhospitalpremisesanddiagnosticservicesareavailable
24hours.Patientsarekeptunderstrictsupervisionanddieticiansaretheretosettheirdietcharts.
V ISIO N
Quality Commitment at Par
Excellence
M ISS IO N
R ESEA R C H M ETH O D O LO G Y
OBJECTIVES OF THE STUDY
To analyze the HR Functions and employee engagement in Bansal Hospital,
New Delhi.
To analyze the HRM and their implementation in hospital management with
respect to Bansal Hospital, New Delhi.
To determine the HRM functions and advantages and disadvantages of
employee engagement.
RESEARCH DESIGN
Employee Engagement Survey is a type of attitude survey which when done
on a regular basis provides managers with valuable feedback on how
employees perceive their working conditions. Policies and practices that
management views as objective and fair may be seen as inequitable by
employees in general or by certain groups of employees. If distorted
perceptions lead to negative attitudes about the job and the organization, its
important for management to know about it. The use of regular attitude
surveys can alert management to potential problems and employees
intentions early so that action can be taken to prevent repercussions.
DATA COLLECTION METHODS
The data for the survey is collected through primary and secondary sources.
PRIMARY SOURCES
Questionnaire
Unstructured Interview
Informal discussions.
SECONDARY SOURCES
Books
Journals
Management Articles
Websites
Management consultants views
TYPE OF RESEARCH:
This report includes a descriptive
research.
SAMPLING TECHNIQUE:
The sampling technique used in the
research is judgmental.
Sample Size: 50 (Doctors, Nurses,
Senior & Junior Staffs and others)
Sample Area: Bansal Hospital, New
Delhi.
G R A P H IC A L D ATA
IN TER P R ETATIO N
1. Whether the employees have
Frequency
Percent
NO
114
78.08
YES
32
21.92
Total
146
100
Percent
NO
114
78.08
YES
32
21.92
Total
146
100
Whethertheemployeeshaveagood
environmentattheirworkplace?
ORAGANIZATIONAL
CULTURE
Frequency
Percent
NO
66
45.2
YES
80
54.8
Total
146
100
Whethertheemployeehasopportunitiesat
worktolearnandgrow?
TRAINING,
DEVELOPMENT & CARRER
Frequency
Percent
NO
76
52.1
YES
70
47.9
Total
146
100
opportunities for them to learn and grow which is a very discouraging statistic because
the company provide ample opportunities for their companys learning and growth and
still employees feel that their company is not concerned for their growth. This may be
due to the unawareness of the employees about their companys policies.
Whethertheyareawareofwhatisexpected
ofthematwork?
ROLE CLARITY
Frequency
Percent
NO
103
70.55
YES
43
29.45
Total
146
100
fortheirachievements.
Itisfoundthat52.1%employeesfeelthatthetraining,developmentand
careerdevelopmentpracticesneedanimprovement.
Itisfoundthat50%employeesagreethattheappraisalsystemofthe
companyisfair.
Itisfoundthat67.8%employeesfeelthattheircompanydoesnot
provideservicesforbalancingtheirworkandlife.
Itisfoundthat52.7employeesthinkthattheyareclearabouttheirroles.
Itisfoundthat52.1%employeesthinkthatgetsupportfromtheir
immediatebosses.
Itisfoundthat54.8%employeesthinkthattheyhaveagood
environmentattheirworkplace.
Itisfoundthat63%employeesthinkthattheyaresatisfiedwiththeirjob.
Itisfoundthat71.5%employeesthinksthatthecompanysmission
makesthemtheirworkisimportant.
C O N C LU SIO N
It is concluded that a wonderful
LIM ITATIO N S
Respondent may not given me
SU G G ESTIO N S
Some cost effective recreational activities should be
started.
Higher education should be promoted.
Low performer have to be identified.
Feedback at every step.
Training for soft skill should be provided to all the
managers.
Once in a month there should be an informal
discussion should be conducted between HR and
other employees.
THANK YOU