Professional Documents
Culture Documents
ORGANIZATION
Lata
Saran raj
Rakesh
Manoj
siddharth
Introduction
objective
The study is conducted with the
following objectives:
1.To study the perception of employees
towards their manager in BHEL,trichy
2.What are the attribute employees think
their manager should have.
Research method
Results
After analyzing the questionnnaire and nterview
we categorize different skills of manager in 4 categories
or attributes:
Communication:The respondents in our study felt
strongly about the role of communication in effective
management.
Motivation:The second theme to emerge from the data
is the manager as a motivator.
Coaching:The final dominant theme to emerge from
our data was the role of manager as coach.
Effective feedback:The ability of the manager to coach
employees was also linked with effective feedback
effectiveness attributes
90
80
70
60
50
40
30
20
10
0
communication
effectiveness
attributes
coaching
others
conclusion
Respondents in our study viewed effective management
as an indirect support mechanism for employees.
A manager who is a supportive communicator can create
a positive work environment that results in confident,
trusting employees.
A manager with strong motivational skills adds to that
positive work environment and inspires in the employees
a willingness to put forth
greater effort.
A manager with good coaching skills can assist the
representative through the development of that
representatives skill set and through effective feedback.
Further study