COMUNICARE PROFESIONALA IN LIMBA

MODERNA
WELCOMING A PATIENT ON ADMISSION
ABOUT THE HOSPITAL
IN THE PATIENTS ROOM

WELCOMING A PATIENT ON ADMISSION

Which of the following things a nurse does when a patient arrives in
hospital:

Shows the patient around the ward

Puts on the patients identity (ID) bracelet

Gets the patient lunch

Checks the patients details

Gets the patient a cup of tea

Shows the patient how to use the nurse call button

Helps the patient change into pyjamas

Takes the patients observations

Greeting the patient

A. Introduction formulas:

Hello. Im your nurse. My name is M. Sanchez.

Good morning. Im your nurse, nurse Miller

Welcome to HE General Hospital

Ill be taking care of you.

Were going to take good care of you

B. Explaining the patients room:

Room content: a bed

a pillow

a blanket

drawers

a restroom

a table

a closet

a window

a curtain

a TV

a sink

chairs

When explaining a room, we use language like:

Here is

Here are

This is

These are

Over there is

Over there are

When we want to tell the patient what they can do we use:

You may

You can

You may use this phone.

You can put your things in

the drawers.

Try introducing yourself and explaining about the room you are
in:

Example:
Nurse: Hello, Mr. Riggs. Im you nurse, nurse Miller. Welcome to
HE General Hospital. Ill be taking care of you.
Patient: Nice to meet you, nurse Miller.
Nurse: Im going to take you to your room, now.
Patient: Ok, great.
Nurse: This is your room.

Take a look at this patients room. Can you name everything that you
see?

Can you explain these rooms?

Practice the conversation

again using all of these
rooms. Add anything you can
to the conversation

Match the abbreviations from an identity (ID) bracelet (1-4) to

their meanings (a-d):

1. DOB

a. hospital number

2. Hosp. No.

b. admission date

3. ADM

c. doctor

4. Dr.

d. date of birth

basin

I.V.pole

bed pan

examination table

stretcher

defibrillator

disinfectant

heart rate monitor

ABOUT THE HOSPITAL

Dialogue :
Nurse: How are you feeling today?
Patient: Im OK
Nurse: Whats wrong?
Patient: I have a headache.
Nurse: Im sorry to hear that. Ill let you doctor know. Id like to explain
about the hospital. Please tell me if you get tired. OK?
Patient: OK.
Nurse: Admitting and the pharmacy are on the 1st floor. Cardiology is on
the 4th floor and radiology is on the 3rd floor.
Patient: What is radiology?
Nurse: Radiology is the place where patient have x-rays taken. There is a
waiting room on the 2nd floor and there is a nurses station on each
floor. Do you have any other questions?
Patient: Yes. Where is the cafeteria?
Nurse: The cafeteria is on the 2nd floor. If you have any other question
dont hesitate to ask.
Patient: Great. Thank you.

Key phrases
A. There are several ways to say the same thing:
Whats wrong?

Whats the matter?

Im sorry to hear that.

Thats too bad.

Ill let the doctor know.

Ill tell your doctor.

B. In response to How are you feeling? a range of answers are

possible:
terrific, great, good (better), fine, OK, bad(worse), awful,
terrible
Im good.

I feel good.

Im OK.

I feel OK.

Im better.

I feel better.

C. When explaining a problem or complication we use have to

explain problems or ask about problems:
I have the flue.

Do you have a rash?

I have a cough.

Do you have a stomachache?

I have a fever.

Does he have an earache?

I have a cold.

Does she have a sore throat?

Some other potential problems:

a burn

a sprain

itchy eyes

a backache

a broken arm

a runny nose

a cut

a bruise

a stuffy nose

a fracture

a headache

an infection

Try matching the following examples:

cardiology

the place where babies are born

ophthalmology

the place where you get your medicine

maternity

the place where doctors check your eyes

pediatrics

the place where doctors perform operations

the pharmacy

the place where heart patients go

surgery

the place where children are treated

Finish the sentences choosing the correct explanation:

You can get something to eat at

the waiting room

You can fill out your paperwork at

the cafeteria

You can get blood work done at

the laboratory

You can find a nurse at

admitting

You can wait for your family in

the nurses station

IN THE PATIENTS ROOM

Dialogue :
Nurse: Now, Mr. Riggs, do you have any questions?
Patient: Yes. What is this?
Nurse: Thats the nurse call button. Use it to call a nurse.
Patient: Great.
Nurse: And, this remote will adjust the bed. Just push these buttons to
change the height.
Patient: Thank you very much.
D. Explaining how to use something:
for an action:

for a thing:

use____ to

push______ for

turn___ to

dial______ for..

Some useful verbs: push

put__ on
twist

empty
take off

put__ in

lift
adjust

tear

open
turn on

squeeze

fill

pull

turn off

remove

call

close
change
stop

Take a look at this everyday items. Can you explain how to use
these?