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Chapter 10

The Advertising Program


And the Ad-post testing & Tracking study

Advertising Post Testing


There are three traditional ad post testing techniques.
Focused on the TV commercial component of the
advertising program, these techniques are:
1.

DAR (Day-After-Recall) Study

2.

PAE (Post-Ad-Effectiveness) Study

3.

Test Marketing Study

The Advertising Program and the


Ad-post Testing & tracking Study

Recall of Commercial shown in Last class


What was shown in this ad?
Content
Situation
Verbatim

The Advertising Program and the


Ad-post Testing & tracking Study

DAR (Day-After-Recall) Study

This post testing technique gathers ad recall


effectiveness data via interviews with the random sample
of qualified members of the TV commercial audience.
The post test conducts the interviews a day after the airing
of the TV commercial.

The Advertising Program and the


Ad-post Testing & tracking Study

The DAR Study Data

A DAR study report provides two sets of data.


The first set consists of two data tables.
The first data table summarizes the percent total recall of the ad.
The second data table shows the percent recalling what the ad said (the copy
recalls) and what it showed (the ad execution and situation recalls).
The second data set is a separate volume containing the verbatim transcription of
the playback from each respondent who was able to recall one or more items in the
DARs commercial.

An example of each data table is shown in table10-1 and table10-2.

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Table 10-1
Summary of recall of the TV commercial
(example of first data table)

Total
Base: Total in the commercial audience

120

Gave recalls related to the commercial:

22

gave specific recalls

15

gave general recalls

Gave recall unrelated to commercial

25

Didnt remember anything about commercial

21

Didnt notice commercial

32

Voluntary recall of brand name

15

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Table 10-2
Summary of recall of the TV commercial (example of second data table)

Total
Base: Total in the commercial audience
Copy recalls: unduplicated
The real economy car
The winner of rallies
Rallis wining performance
Its not miracle, its Toyota

120
18
11
7
3
2
15

Situation recalls: unduplicated


A small car racing by itself
A small car speeding in a dusty road
A small car running across flooded street
A minica looking car
A new Toyota car in revolving display

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2
2
4
2

DAR Data Analysis And Interpretation


In making sense of DAR data, research users takes into
account the following DAR implementation rules:

The first rule requires that there shall be no airing on TV or


radio and no print advertising for the DAR s brand within
the 24 hours following the airing of the post tested
commercial. This rule protects the DAR from contaminated
invalid data.

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DAR Data Analysis And Interpretation

The second rule says that the combine ratings of the TV


program vehicles used in airing the commercial must be at
least 50%.

The intent is to give the survey a fair chance of completing


its interview of DAR respondent quota sample.

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DAR Data Analysis And Interpretation

A third rule asks that the study checks on the match


between the target ad audience and the program
vehicle audience.

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DAR Data Analysis And Interpretation

A fourth rule requires the post tested TV commercial to


be the first in the series of commercials during the
commercial break in each of the TV program vehicles
used.

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DAR Data Analysis And Interpretation

A final implementation rule concerns the screening of


the qualified respondent. It states that the qualified
respondents must be established to be in the TV
commercial audience.

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Example
Ad seen in the class:
Duration

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Example
Ad seen in the class:

Number of times Brand Name was


mentioned

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Example
Ad seen in the class:
Product Use and Benefits

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Example
Ad seen in the class:

Ad Opening and story

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Example
Ad seen in the class:

Product demonstration

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Example
Ad seen in the class:

Presenter

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Factors of high DAR scoring commercials

8 Important Factors for memorable DAR commercial

1. Introduces the brand name in the ad s first ten seconds.

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Factors of high DAR scoring commercials


A high DAR scoring commercial:

2. Mentions the brand name at least four times during the commercial

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Factors of high DAR scoring commercials


A high DAR scoring commercial:

3. Visualize the product use and benefits

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Factors of high DAR scoring commercials


A high DAR scoring commercial:

4. Uses a direct voice instead of a voice-over in presenting the


product story

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Factors of high DAR scoring commercials


A high DAR scoring commercial:

5. Opens the commercial on the product or the product story directly


instead of using unrelated, indirect or contrived lead-in

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Factors of high DAR scoring commercials


A high DAR scoring commercial:

6. Ensures that the product story comes through in the video alone

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Factors of high DAR scoring commercials


A high DAR scoring commercial:

7. Shows a product demonstration

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Factors of high DAR scoring commercials


A high DAR scoring commercial:

8. Uses a memorable presenter

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Example

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PAE (Post-Ad-Effectiveness) Study


This post test gathers DAR and UAI type of ad
effectiveness data via interviews with representatives
respondents of the ads target audience. The data
collection takes place three to six months after the ad
campaigns breakout date.

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PAE (Post-Ad-Effectiveness) Study


This post testing method goes by many different names :
Ad awareness and image study
Six months after ad feedback study
Ad image effectiveness study

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The PAE Study Data


Practice formulated the PAE data collection to gather multiple ad
effectiveness measures. There are a lot of effectiveness
measures which includes the following:
1.

Brand awareness measure

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The PAE Study Data


Practice formulated the PAE data collection to gather multiple ad
effectiveness measures. There are a lot of effectiveness
measures which includes the following:
2.Advertising awareness measure

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The PAE Study Data


Practice formulated the PAE data collection to gather multiple ad
effectiveness measures. There are a lot of effectiveness
measures which includes the following:
3. Ad recall measure

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The PAE Study Data


Practice formulated the PAE data collection to gather multiple ad
effectiveness measures. There are a lot of effectiveness
measures which includes the following:

4. Brand recognition, copy ownership effectiveness

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The PAE Study Data


Practice formulated the PAE data collection to gather multiple ad
effectiveness measures. There are a lot of effectiveness
measures which includes the following:
5. Measure of advertising images

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The PAE Study Data


Practice formulated the PAE data collection to gather multiple ad
effectiveness measures. There are a lot of effectiveness
measures which includes the following:
6. Measure of brand images

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The PAE Study Data


Practice formulated the PAE data collection to gather multiple ad
effectiveness measures. There are a lot of effectiveness
measures which includes the following:
7. Brand trial usage measure

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The PAE Study Data


Practice formulated the PAE data collection to gather multiple ad
effectiveness measures. There are a lot of effectiveness
measures which includes the following:
8. Two alternative measures of brand share of market

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The PAE Data Interpretations

Five of effectiveness measures are borrowed from the UAI study


questionnaire.
These are the brand ad awareness, brand images, brand trial usage, and
brand market share.
The ad recall measure is from the DAR.

Only the remaining two brand recognition or copy ownership, and ad


images are original to this post testing technique.

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The Burke And Edell Ad Post Testing Technique


THE BURKE EDELL MODEL OF HOW ADVERTISING WORKS

Exposure to the ad
Feelings
Judgment of ads
characteristics

Brand attitude
evaluations

Attitude toward the ad

Key:

indicates indirect effect


indicates direct effect

Attitude toward the brand

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The Burke Edell Ad Communication Model

1.

The ad communication process consists of the following hierarchy


of stimuli and effects:
Exposure to the ad is the stimulus that starts off the process

2.

The initial consumer responses are ad generated feelings.

3.

The ad generated feeling then lead to two effects: the


consumers attitude towards the ad, and their brand attribute
evaluations.

4.

Together attitude toward the ad and brand attributes evaluation


lead to the effect of attitude toward the brand.

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The Burke Edell Study Data


The ad post testing technique contain in the burke edell make use
of five sets of ad effectiveness measures and data. These are
measures and data of :

Ad generated feelings

Judgments of the ads characteristics

Attitude towards the ad

Brand attribute evaluations

Attitude toward the brand

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The Burke Edell Study Data Interpretation and


Implications For Ad Post Testing

Burke and Edell analyzed their data for inter- relationships.

The most significance inter-relationship came from a factor analysis


of the 56 feeling variables making up the ad generated feelings.

The factor analysis clustered the 56 feelings into three separate


groupings that Burke and Edell categorized as :
The upbeat feeling group
The warm feeling group
The negative feeling group

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Ad Tracking Studies
Ad tracking study should measure all six steps of the advertising
effect sequence. The six steps are the following:
1.

Ad exposure

2.

Ad processing

3.

Ad communication

4.

Target audience action step

5.

Sales or market share attainment

6.

Profit realization step


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Tracking Exposure And Processing Effects

Under the hierarchy of ad effects model, the media inputs are responsible
for the first two initial ad impacts. These are the base effects of ad
awareness and ad recall.

In the PAE post testing, we measured ad awareness and ad recall by these


survey questionnaire items:

Ad awareness items:
Q1 What brands of product category
have you seen, heard, or read in ads?

Q2 If not mentioned in Q1. what about


brand not mentioned?

Brand AA
Brand BB
Brand CC
Brand DD
Others:

Q1
Q2
FM OM Aided
1
1 1
2
2
2
3
3 3
4
4 4

Ad recall item:
Q3 will you tell me everything that you remember from the ad for brand not mentioned in
Q1?
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Tracking The Effects Of Communication Proper:


Market Mind

Market Mind Continuous Information Tracking has proven its ability


to identify what works and what does not works in advertising and to
provide net improvement within the first year of tracking.

In doing its work, market mind does not break down the ads
communication process into two steps (processing and
communication).

Naturally, it does not distinguish between processing effects and the


effects of communication proper.

It just present the entire communication process made up of a


definable beginning (ad awareness) ,a definable end (market share
attainment) and several effects in between.

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Tracking Advertising Wearout


The predicted advertising behavior is known in the industry as
advertising wear out.
Wear out refers to ad effects which are as follows:

Ad awareness effect:
The percent of category users who have first mention ad
awareness, total unaided ad awareness and total ad awareness.

Ad recall effect:
The percent of category users who have related ad recalls.

Brand ad copy ownership effect:


The percent of category users who correctly associate the ads
major copy points with the brand.

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