STRESS

MANAGEMENT
 DEFINATION OF STRESS
Stress is defined as anything that DISRUPTS the normal person’s
physical or mental wellbeing. The process of stress has a stressor
or stimulant that causes or stimulates stress in any situation. A
stressor is in itself neither positive nor negative, good nor bad, it is
how one reacts to it which determines its positivity or negativity.
 Stress can be differentiated by the way in which it affects the body and
mood of an individual. It can be either positive or negative.
1. Positive stress is called EUSTRESS. It triggers the body alarm and
enhances a person’s attention, performance, and creativity. It has temporary
effects.
2. Negative stress is called DISTRESS. It has negative affect ib the physical
and mental health of an individual. If left unattended, distress could result in
serious health problems like sleeplessness,depression,eating disorders, and
suicidal tendencies.
EUSTRESS beyond a certain level becomes DISTRESS.
In order to explain this phenomenon of stress, HANS
SELYE developed a model called the GENEREAL
ADAPTIVE SYNDROME ( GAS model ). The GAS model
explains how an individual reacts to and deals with stress.
This model has three stages. The first stage is the alarm
reaction stage, which involves the body’s response to the
new situation or the stressor. The second stage is the
resisting stage, which involves resisting or reacting to the
situation. The third stage is the exhaustion stage, which is
the aftermath of the fight or flight situation. If the
resistance stage extends over a long period, the individual
becomes distressed. A manager has to recognize the
stress levels that he/she finds acceptable in order to use
stress as a motivator and avoid distress.
 SOURCES OF STRESS
 Internal stress
Internal stress results from people worrying about
situations that are beyond their control.
 External stress
External stress results from environmental influences on
an individual. It can be due to stress from the external
environment or result of stress from family, friends,
colleagues , and the organization in which the individual
work.
 TYPES OF STRESS
 Personal stress
The stress that results from the various
demands placed on people in their
personal lives is called personal stress.
i. Family stress
ii. Health related stress
iii. Society related stress
 Work related stress
The stress caused by working environment and the
policies of the organization in which one works is called
work related stress.

i. Organizational stress
 Lack of organizational skills
 Long work hours
 Job insecurity

ii. Job stress

 Difficult superiors/subordinates/colleagues/clients
 Personal inadequacy
 Role conflicts
 Setting high goals
 Overwork and deadlines
 Time and stress
When important activities are neglected or
postponed, it can result in a crisis and
hence create stress for a manager. Stress
is result of not doing things at proper time
or mismanaging time. Therefore by
managing time efficiently, people can
manage stress. Time management
involves spending time on important
activities by planning, delegating, and
organizing tasks as per schedule.
 Techno stress
Techno stress is the physical or
physiological reactions of an individual to
the changing technological environment. It
is the negative impact that technology has
on the attitude, behavior , or thoughts on
an individual either directly or indirectly.
Techno stress also arises when an
individual depends too much on
technology.
 EFFECTS OF STRESS
 Physical effects of stress
 Increased heart and pulse rate
 Sudden changes in weight or eating habits
 Frequent fatigue, headaches, and respiratory
problems
 Nervous weakness
 Insomnia
 Reduced immunity to common colds, flu
 Ulcers and weak digestive system
 Psychological effects of stress
 Loss of concentration
 Inability to spend leisure time productivity
 Anxiety
 Bad decision making
 Mood swings
 Increased usage of drugs , alcohol , and
cigarettes
 Developing fears and phobias
 Feeling out of control or lost
 Effects of stress on the environment
 Effect on family
 Effect on work
 Effect on society
DIFFERNCE BETWEEN STRESS
AND BURNOUT
 Stress is short-term whereas burnout is
long term. Burnout is a result of excessive
stress.
 Stress when neglected over a period,
results in burnout.
 Burnout is generally related to the
workplace where a person feels
underpaid, overworked, unrecognized,
confused, etc.
 BURNOUT LIFE CYCLE
 STAGE 1 : Honeymoon stage
 STAGE 2 : Awakening stage
 STAGE 3 : Brownout stage
 STAGE 4 : Burnout stage
 STAGE 5 : Recovery stage
 STEPS TO HANDLE BURNOUT
 Identify
the sources of the burnout
 Ensuring physical well being
 Examine mental well being
 Organize
 goals
STRATEGIES FOR COPING WITH
STRESS
A. Strategies to fight
stress
1. Prioritize work

7. sleep 2. Delegate work

Strategies to fight stress

3. Laughter
6. diet

4. Exercise
5.relaxation
B. Avoiding stress

Avoiding stress

meditation yoga Holistic therapies

PRESENTED BY:

RENU
RICHA
SAKSHI
SANDEEP
SANJAY
SAURAV