Human Relations

Uh uh not
at all..
JUST
GET
LOST!!

I hope Im not
boring you

Human Relations
A connection between two or more people, groups of
people, organizations and countries.
Being together with other people and interacting with
them
Important - Love, understanding, communication, trust,
care, politeness and good behaviour
Loving and close relationships- Families
Friendly relationship - friendship
Polite and friendly relationship colleagues
Professional relationship - at work between colleagues,
between caregiver and client
Diplomatic relationships - between organizations and
countries.

Good behavior forms the basis for every relation

life

Human Relations affects our social and professional

Stages of forming human

relations
Exploration phase
Seek clues and information - form opinions and impressions about each other.
Learn about oneself and the people you work with

Consolidation phase
First impressions can be deceptive due to misleading information.
Repeated behaviour patterns help in gauging levels of frankness, openness,
truthfulness, reliability, credibility and integrity of a person.
Keep records on the behaviour to help understand them.

Preservation phase
Stage of mutual understanding based on trust and acceptance of
each other's good and bad points, weaknesses and strengths.

Importance
The human relationship is a great weapon
with us to protect ourselves from all external
threats either offend by a human being itself
or by any other creatures or natural calamity.
Human relations are important in everybodys
lives because everyday we live, meet or work
with other people which influences our social
and professional lives.

Motivated Workers
Healthy Relationships
Increased Loyalty
Mutual Reinforcement
Fostering Creativity
Improving Retention
Better Communication
Greater Efficiency
Advancing Career Prospects
Increased Overall Happiness

 The study and understanding of human relations can

help us in our workplace, and as a result, assist us in
achieving career success. The better our human
relations, the more likely we are to grow both
professionally and personally.
People who are competent team players and have a
good work ethic tend to get promoted faster. 85
percent of your success in life is determined by social
skills and the ability to interact positively and
effectively with others.
Another reason to develop good relationships with
others relates to your own personal happiness.
According to psychologist Sydney Jourard, most joy in
life comes from happy relationships with other people

 Our personality traits, attitude, and self-esteem have everything to

do with human relations. When you are planting a vegetable garden,
you wouldnt fill the new garden with old soil that no longer has
nutrients in it. Doing this will result in your plants not growing as
large as they can or could even result in them not growing at all. If
we look at our human relations ability, the same idea applies.
Personality, attitude, and self-esteem comprise the nutrientrich soil required for our human relations skills to grow.
Our personality is how we see the world, either positive and full of
hope or negative and full of despair.
Without a positive attitude, it can be difficult to relate to
othersbecause they may not want to be around us!
Likewise, having a positive self-image can give us the confidence to
nurture relationships, resulting in positive human relations as well.

 Consider John, a very talented project manager but lacking

in human relations skills. While he is easily able to plan
and execute the finest details for a project, no one likes to
work with him. He doesnt make efforts to get to know his
team members and he come s across as unfriendly and
unapproachable. How successful do you think John will be
in his workplace? While he has the skills necessary to do
the job, he doesnt have the people skills that can help
him excel at it.
Assume Julie talks behind peoples backs and doesnt
follow through on her promises. She exhibits body
language that says get away from me and rarely smiles
or asks people about themselves. It is likely that Julie will
have very few, if any, friends. If Julie had positive human
relations skills, there is a much better chance she could
improve her personal relationships.

For productive Human

Relations

Human Relations
Skills
Avoiding stereotyping
Sensitivity to others

Treating people fairly

Listening intently
Communicating warmth
Establishing rapport
Understanding human
behavior
Empathy
Tactfulness
Cooperative team
member

people
Feeling comfortable with
different kinds of people
Fun person to work with
Treating others as equals
Dealing effectively with
conflict
Helping clarify
misunderstandings
Creating an environment
of social interaction

The 21 Greatest Ideas In

Human Relationships
- By Bill McGinnis

1. "LOVE YOUR NEIGHBOR AS YOURSELF God's

most important commandment for all mankind.
This is the starting point
Q. And who is our neighbor?
A. Every other person is our neighbor.
But sometimes, no matter how hard we try, we
still don't like the other person very much
Q. What can we do in cases like this ?

21 Greatest Ideas.
2. FORGIVE THE OTHER PERSON - Neutralize anger/
resentment by making a direct conscious decision to
forgive the other person
3. TREAT THE OTHER PERSON THE WAY YOU WOULD
LIKE TO BE TREATED.
- The "The Golden Rule"
Apply this rule to almost any situation, and you will not
be far wrong. The Golden Rule puts The Law Of Love
into action.

The remaining eighteen ideas are specific applications of

The Golden Rule to different kinds of situations.

4. SMILE AND BE FRIENDLY .

5. BE COURTEOUS
6. BE TRUTHFUL, WITHOUT GIVING OFFENSE.

7. REMEMBER THE OTHER PERSON'S NAME, AND

USE IT FREQUENTLY.
8. DON'T ARGUE
9. FIND AREAS OF AGREEMENT Relationships
are much better this way

10. DON'T CRITICIZE - Criticism is poison to good

human relationships.
It builds hostility and bad attitudes.
11. SHOW HONEST APPRECIATION.
12. TRY TO SEE THE OTHER PERSON'S POINT OF
VIEW

13. GIVE YOUR FULL ATTENTION TO THE OTHER

PERSON WHEN HE IS TALKING
14. TALK ABOUT THE OTHER PERSON'S
INTERESTS.
15. ADMIT YOU MAY BE WRONG - This idea is

surprisingly powerful and useful!!

16. LET THE OTHER PERSON DO MOST OF THE

TALKING

17. LET THE OTHER PERSON TALK ABOUT

HIMSELF.
18. LET THE OTHER PERSON TAKE SOME
CREDIT.

19. LET THE OTHER PERSON

SAVE FACE (maintain dignity)

20. HOLD THE OTHER PERSON, AND YOURSELF,

TO HIGH AND NOBLE STANDARDS.
People tend to live up to the expectations
others have of them whether more or less.
21. GO THE EXTRA MILE do something more
than the other person expects of you

Human Relation Skills, continued

Be reliable and dependable
Be a sharing person
Be a caring person
Be a helping person
Treat people with respect
In person versus online
Situate and locate yourself to meet others
Join a fraternity or society
Attend parties

With good Human Relations,

the sky is the limit

The goal of human relations is to

create a winwin situation