Presentation

www.Thomascook.in

Content
Company Profile
Weekly Report
Special Assignment
Learning Experience

COMPANY PROFILE

Born

22 November 1808
Melbourne, Derbysh

Died

ire
18 July 1892

Nationality

English

Organization

Thomas Cook & So

Religion

n
Baptist

Introduction
In 1872, he formed a partnership with his son, John
A Mason Cook, and renamed the travel agency
as Thomas Cook & Son. They acquired business
premises on Fleet Street, London. By this time, Cook
had stopped personal tours and became an agent for
foreign or domestic travel. The office also contained
a shop which sold essential travel accessories
including guide

books, luggage, telescopes and

footwear. Thomas saw his venture as both religious

and social service; his son provided the commercial
expertise that allowed the company to expand.

Nile cruise poster from 1922

Thomas Cook India Ltd

Thomascook.in
Type

Public

Traded as

NSE: THOMASCOOK; BSE: 500413

Industry

Travel & Travel related services

Founder(s)

Thomas Cook

Headquarters

Thomas Cook (India) Limited, Thomas Cook Building,

Dr D. N. Road,
Fort,
Mumbai 400001, India.

Products

Leisure Travel Outbound, Inbound, Domestic, Foreign

Exchange, MICE, Corporate Travel, Insurance, Visa & Passport
Services, Centre of Learning (education & training)

Revenue

INR 3,863 Million (2012)

Employees

2807 (July 2013)

Website

www.thomascook.in

Thomas Cook (India) Ltd.

Awards and recognition

Year

Name of the Award

Awarded By

2013

Favourite Specialist Tour Operator

Cond Nast Traveller Readers' Travel

Awards 2013

2013

Best Tour Operator

Lonely Planet Travel Awards

2013

Best Tour Operator - Outbound

CNBC AWAAZ Travel Awards

2013

Retailer of the Year Leisure & Holidays

ET NOW

2012

The Most Trusted Brand in travel services

The Brand Trust Report, India study

2012

2012

Favourite Specialist Tour Operator

Cond Nast Traveller Readers' Travel

Awards

2012

Best Corporate Travel Management Company

World Travel Brands

2011 2012

Tour Operator Promoting Niche Segments other than

National Tourism Awards
Adventure and MICE

2012

Top 10 South Asia IATA Authorized Training

IATA
Centres for Thomas Cook Indias Centre of Learning

2011 - 2012

Consumer Superbrand

Superbrands

2011

Favourite Specialist Tour Operator

Cond Nast Traveller Readers' Travel

Awards

Weekly Report

I Joined my Internship on 29th December 2014, at Thomas Cook

This Week I Learnt About the Company Profile, And Started getting
used to the office Environment.

I learnt How to Search For a best Flight Airfare for Clients From
Various Portals & Software, I learnt How to get a Hotel Price, and
Started Calling and Got Hotels Price From Various Hotels. Search out
the five star hotels of Delhi , Mumbai ,Bangalore, Jaipur etc

Weekly Report

Weekly Report
Telecalling

Handle the queries of Clients

Weekly Report
Client Handling

Special Assignment
Handling Incoming Calls
Selling Europe packages
Visiting Clients Personally

Fusion Europe 10N/11D

Flights Included
Breakfast,

Lunch and Dinner Included

Sight seeings and Transfers as per itinerary
Experience tour manager

Places Covered
France
Switzerland
Italy
Vatican
Austria
Germany
Package

Type : Group

Starting

Price(Per Adult)

Rs.148075

Learning Experience
Tour Packages
Dealing With Clients
Telephone Handling

SWOT
Strength

Weekness
IMAGE
MISSION,VISION,
GOALS
CUSTOMISED SERVICES
TALENTED EMPLOYEES

HIGH FOCUS ON CUSTOMER

SATISFACTION
HANDLES LATE BOOKINGS
REGULAR MEETINGS WITH CLIENTS

FOR GOOD RELATIONSHIP

COSTLY TRAVEL PRODUCTS AS

COMPARED TO OTHER COMPANIES

LESS WORFORCE AND MORE WORK
PRESSURE
PACKAGES DESIGNED IN SEGMENTS

SWOT Cont..

Opportunities

Threats

TEAM BUILDING/SOFT

SKILLS TOURS
RELIGIOUS TOURS
ASSOCIATES WITH GOVERNMENTS
LAUNCHING TOURISM PROMOTION

CAMPAIGNS
COMPETITOR COMPANIES
TERRORISM
NATURAL DISASTERS
EPIDERMICS LIKE SWINE FLUE
VOLATILITY OF FUEL PRICES
HIGH TAXES MARKET