Review meeting at

Hyderabad
6th February2009

Present Status
Problems and the Solutions
Feedback from RO

Franchisee /Retailer Commission Module

Key Indicators Reports, Circle, SSA,
Franchise

Reports with Serial number for inventory

Can add other Products like Prepaid

Broadband in the invoices
Proposed Changes

HelpDesk Self Resolution of cases

Additional Facilities for Franchisee Login

RM login
Data Entry and Questionnaire Completed
Beat Area Addition Completed
Assigning FOS /RM based on Beat Area
Completed
RM Retailer Reordering as per route plan
Completed

Pending Reports-On visits, Summary etc

Pending

FM Login
Indent Completed
Issue logs Completed for both Franchisee/FM
Summary Report on Franchisee Completed,
fine tuning req
Reports as desired Given for Sales , Retailer
list , FOS list , CTOP addition etc.
Pending

Reports on Issue logs

Minor Reports based on RMC module or other

dependent on user input.

FRC and CTOP -Completed for South

Zone, East zone.
Billing Server integration Completed.
Tertiary Sales of RC Processing completed
for North Zone.
CTOP integration for Commission
payment Completed.
Pending
FRC /CTOP for North /West zone
RC Sales as per IN,

Server Problem in south Zone

Slowness Complaints in North Zone
Network issues -

Calculates and
presented to
SSA mktg for
approval

CTOP Allocation and SS

Reports are reconsiled
for proper monitoring
and validation

Approved Cases are

passed on to Pyro as
allocation request.

Pyro will
pass
allocation
after
approval by
SSA Accts

Sanchar Soft
Sancharsoft process Commission for Daily Sales
of Franchisee and Retailers. System will process
only for the SSA approved for processing.

Marketing Cell /Acct

Initiate the Process
Approves commission from his login
Reconcile the payments made

Pyro / Estel

Credits commission into C-Topup number of the franchisee & Retailer

Reports for reconciliation

Active Commission Calculation Report

Commission Payable Report with

Approval by the SSA marketing

Commission paid Report

Note : All reports can be downloaded /saved to preserve in soft copy or printout.

Integrated Helpdesk with CircleAdmin and

SSA Admin for monitoring and follow up

2)FRANCHISEE Stock-Sale report.

3)SIMs activated by SMS, but CAF entry pending in Sanchar Soft.

4)Franchisee guide lines..

New Down load menu..useful for

Offline Tool

1) Download Retailers gives

retailers list of the franchisee.

SSA ACCTSLOGINREPORTS
STOCK@GIVENDATE ..>> Closing
Stock of Any day

FRANCHISEE LOGIN
REPORTSSTOCK@ GIVEN DATE

Based on Sec Sales >>

Closing Stock of Given day

Key Indicators Report

Demo of FM and RM login

Problems / Suggestion

SSA Nodal Login

Stock Negatives -- Closed
Stock Movement --Closed

Not Appearing in CSC

Reverted back to SSA
Stock diversion CSC-CSC /SSA
Stock moved from one SSA to other is not visible on
the same day. /Cancelled also
Stock Adjustment
Diversion to be authenticated or

Approved(suggestion)
Conversion Not working or Inv not
available(attended)

SSA Nodal Login

Reports
Reports not proper
Values or information missing
SLR Annex III Report
Facility
Offline Calculator
Stock Price list

SSA Marketing
DSA - Delete option
Activation Report not updated
SMS Activation of DSA-Available
CTPOP SI M Sales thro SS Activation
Problem ?
Helpdesk not resolved in time
Sec Sales of Franchisee can not be seen by FM
227 Reports is only 30 days
SMS Activation Reports

FMC /RMC Login

Reports Sales , Sec Sales, Activation ,
CTOPUP sales
Delete FOS /Delete RM
Creation Error
HelpDesk Required
Franchisee Stock Movement thro FM
Retailer Data on Area basis
Deletion / modification of Retailers to RMC
Beat plans should be weekly basis

CSC /Franchisee
Online Indent
Sales Report
CAF WO generation Error
One Time Entry for Franchisee
SMS Activation Report for Franchisee With
Retailer
Rejected CAFs List needed
Cancellation
Search Not required /Alpha list Ok

Issues in Sancharsoft in the present form.

Bugs/Errors in basic features like primary sales,
sec sales,CAF entry,
FOS addition
Activation

Reports its authenticity and reliability.

New Features to be developed.
other issues like
speed,reliability,
resolution of helpdesk,System breakdown,
Responsiveness of ITPC.

Circle Issue

Status

Desc

AP

Retailer list not Resolved

visible

This was due to change in the

number fields on account of
Project Vijay, the field
mismatch has caused this
problem. Now all Pages are
Sync and problem resolved

AP

HelpDesk

Complaints to be
Resolved fast

AP

Speed Issue

To be discussed

Suddenly some days speed

will be very slow

AP

Frequent Errors No Error

during bulk
loading for SIM
activations.

The data was found to be

modified manually

AP,
MH

Templates for Ready for Demo...

RMC and FM
not ready

Needs some more time to

finalize

AP

FOS entered by The are some page This is due filter not provided
Franchisee
where this approval in some reports
status to be flagged

MH

Sales id updation in
Billing server

Completed

Access Provided to Billing

to Fetch the Sales details

MH

Duplication of
requests Activation
server

Completed

Originally Proposed in Act

Server, now done in
Sancharsoft

MH

Franchisee wise/
Report hosted in
Retailer wise
MGMT login,
activations for which
CAFs have been
submitted

To be provided in
Franchisee/ SSA /FM logins

MH

NO of Retailers given Report hosted in

more than 5 FRCs
MGMT login,

To be provided in
Franchisee/ SSA /FM logins

MH

C-Top-Up integration
in the Sancharsoft

North & West will be taken

up we are working on FRC
also from CTOP server to
give Activation info as per
FRC used

South Completed
up to tertiary
Sales/
FRC DATA
-Completed in
West and South
-Reports to be
tested

MH

Reconciliation: Inconsistency
SIM sale report due to
of the retailers variation in
generated in the
franchisee
procedure
report
adopted in
and in reports different
menu
Circles which
are at
variance..

MH

CAF related

MH

Disconnection To be started
of SIM
in other
zones except
South

SMS Act /DATA entry /CSR/CCN

terminal : For example MH
some CAFs are submitted
directly to CCN and these SIMs
sales info does not come to SS,
only Stock is removed. Reports
based on prepaid table will be
at variance with reports based
on CAF data table. SMS
processing differs

Different
At present only CAF Pending is
types of
available
reports are
suggested to
be given.
issue in west zone due to
HLR /Command format.
Flat file can be sent for
disconnection to HLR on daily
basis.
Module for processing

SMS facility not available

in North and East. North
Zone due to SS server.

MH Rejected
CAF cases
Summary
Statement
s and
periodical
Alerts

Some alerts Can be provided in South

are
and West
configured,
some more
will be added
as suggested

Complete
Sales
Report :
CTOP +
Sancharsoft
Sales

FM

Reports

Problems reported

Franchisee stock report is not proper. At some places SIM No. and
Mobile No. not getting displayed.
The secondary sale figures from franchisees to retailers not appearing
in the retailers report menu. Available in MGMT login
Report regarding FRC activation by retailers may be provided.
All the relevant report shall be made available FM and RMC login.
Key indicator report available on Intranet may be mad available on the
home page of Sancharsoft of Marketing login. Available in Circle Maktg
In franchisee stock sale report, SIMs available in hand (retailers) is not
showing.
In stock allot new and in stock allot GSM all the retailers are not being
shown.
--Approval by SSA is required
Others
Separate user name and passwords for Sancharsoft shall be provided
to SDE (Marketing), and SSA Sales Head Mobility. - Modules under
development
Unwanted links shall be withdrawn immediately. - under development
to give Custom Menu
Retailer Codes shown in the Sancharsoft are not correct. -- POS CODES
GENERATED , SHALL BE COMPLETED SHRTLY-- Front end mgmt facility
to be provided
In view Retailer option Retailer list should be viewed with all the fields.