IT MANAGEMENT 2 : ASSIGNMENT 2

PRESENTATION , REPORTS & ANALYSIS

PRESENTED BY :
Muhammad Ridzwan
NurulAmin
Syazuwan
Iman
Muhammad Nabil
Salade

Mohd

INTRODUCTION
What is Questionnaire?
List of a research or survey questions asked to respondents to extract
specifics information.
The purpose of this project is to studied the variation in students that
arrived late to class.
Provide series of Causes that students can choose in Questionnaire
forms.
4 Basic purposes of Questionnaire :

To collect the appropriate data

To make data comparable and amenable to analysis
To minimize bias in formulating and asking question
To make questions engaging and varied.

Pros and Cons

(Questionnaires)
Pros :
Can get answers from a lot of people in a relatively short period
of time
Provide lots of accurate data sets for analysis
Reduces bias in answering question
Cons :
Can be difficult for the analyst to ask the right questions if they
are unfamiliar with the system
Data obtain often gets complicated and harder to extract
Broken questionnaires data

METHOD & APPROACH USES

The method of getting information's and data uses in this project are
through series of Questionnaires.
Target Sample ( YPC Students) = 50 respondents from varies of
courses ( BIM , BBM , BAF , DCM and Foundation).
No. of optional causes : Provide 8 common causes.
Provide special causes (Other) section for respondents to fills in.

Questionnaires
Form (SAMPLE)

Common causes
Getting up late in the morning
Unable to get transport or the transport that you are using running late
The distance travel from your house to college is far
Always have a traffic jam on a way to the college
Have to stop at a certain point to buy or drop something (example :
refill a fuel)
Your vehicle is old and you have to drive/ride it slowly
Picking up a friend during travel
Your houses bathroom always occupy when you about to take a bath
before going to college.(Especially for those who live in hostel)

SPECIAL CAUSES
Five out of 12 students that stated causes in the Other section
had a doctors appointment
Responsible to send other young siblings to school before getting
to college
No transportation
Pursued by traffic police
Stomach ache
Having late breakfast

Further Analysis (Common

causes)
3 Frequents causes of getting late to class that student chose:
Getting up late in the morning
Traffic jam
The distance travel from house to college is far

Further Analysis (Common causes) cont.

Getting up late

Sleep Late.
Family matter.
Tired.
Forget to alarm clock.
Student always busy at night
Late night show.
Mamak or Lepak Conner.
Gaming.
Chatting.
Return from traveling.
Late night dating.

Further Analysis (Common causes) cont.

Traffic Jam
Our Collect location
o Middle terrain from main road to KL.
Addition Causes
o MRT project.
o Walk in office time same as our class start. (8am, 9am, 10am)
Maluri Shops, Aeon, Pandan Jaya Shops
o Others collage walk in same as ours.
Cybernatic, KPTM, ADAM, Baitumal, Open University.
o When it already Jam, some people make it more Jam.
Driving without care for others
Public Transport park anywhere any time without warning
Bikes makes their rules dont give car change line / take junction
Distance between cars too far

Traffic Jam Analysis

MAP

6 AM

7 AM

7:30 AM 8 AM

9 AM

10 AM Public Transport

Further Analysis (Common causes) cont.

Distance Travel
Inside KL
Traffic Jam
Wake up late
Outside KL
Traffic jam.
Cannot afford to rent house nearby collage. (No money)
Does not like stay with non family. (Satisfaction)
Family matters. (Need to take care someone)
Waiting for friends. (Carpooling or walk together)
Need to wait for Public Transport. (Bus, Taxi, Train)
Raining.
Incident or misfortune.

Ways to overcome this common issues

Getting up late
Set alarm the best thing.
Self motivate.
Traffic jams
Common case Big City
Go out early the best ways.
Use alternative road. It may also jam but some not very jam.
Distance travel
Self motivate.
Wake up early.
Use alternative road.
Try to rent nearby house with friends
Or hostel.

Statistical Analysis & Evaluation Report

Based on Data & Information gains from the Questionnaires, our group are able
to produce more accurate Statistical Analysis & Evaluation Report.
Control Chart and Pareto chart are use to present the Statistical of data
based on causes and produce the report during evaluation stage.

Control Chart :
Graph used to study how a process changes over time.
Data are plotted in time order.
Acontrol chartalways has a central line for the average, an upper line for
the uppercontrollimit and a lower line for the lowercontrollimit.
These lines are determined from historical data.

Control chart
Control Chart
Table

Control chart
(cont.)
Evaluation:
According to Control Chart Interpretation & Western rule, this chart showing the
rule number 5.
Late Attendance Control Chart

Dat
a
3U
CL
2U
CL
1U
CL
Cen
tre
1LC
L
2LC
L

This shows that there is a

medium tendency for the
problem to be slowly out of
control.
The side of the mean for the
third point is unspecified.
The test indicates the
process mean has shifted.

Pareto Diagram
Pareto chart :
Chart that contains both bars and a line graph
Individual values are represented in descending order by bars, and the
cumulative total is represented by the line.
Pareto charts are extremely useful for analyzing what problems or causes that
need attention first because the taller bars on the chart, which represent
frequency, illustrate which variables have the greatest cumulative effect on a
given system.

Pareto Diagram (cont.)

Pareto Chart
Table

Pareto Diagram (cont.)

Late Attendance Pareto Chart

Evaluation:
To evaluate which problem as the
biggest cause of the late attendance
by simply drawing the line from the
80% on the y-axis parallel to the xaxis and drop the line at the
intersection with the curve line.
This point on the x-axis separates the
important causes on the left (vital
few) from the less important causes
on the right (trivial many).

Count

Cumulative Percentage

We can already tell that getting up

late and traffic jam are the
causes that should be focused on
according to the 80/20 rule.

Conclusion

As a conclusion, we can say that those students that getting up

late in the morning and having traffic jam are medially out of
control since there is no trend.
Traffic jam can be something impossible to avoid but getting late
in the morning can be fixed to maintain the attendance for the
classes so that it wont go out of control.
Choosing questionnaire as one of the approach to get the data on
this project really help because compared to observation and
interview, both of them can take even more time.

~THE END~
THANK YOU FOR PARTICIPATING IN OUR PROJECTS
CREDITS TO : MISS ZURIYANTI &
WHOLE CLASS