ORGANIZATIONAL BEHAVIOR

(OB)
Luu Trong Tuan
PhD in Management
PhD in Linguistics
Master in TESOL
MD
Lecturer for University of Ballarat (Australia), Bristol University (USA), Open University Malaysia (OUM), International
University-Vietnam National University, International School of Business-University of Economics, Open University,
University of Technology, University of Finance-Marketing, University of Social Sciences & Humanities
Publishing in: Management Decision, Int. J. Shipping and Transport Logistics, Journal of Organizational Change
Management, Knowledge Management Research & Practice, Corporate Governance: The international journal of business
in society, Journal of Strategic Marketing, The Learning Organization, Social Responsibility Journal, Team Performance
Management, Leadership in Health Services, Clinical Governance: an International Journal, Asia Pacific Journal of
Marketing and Logistics, International Journal of Management & Enterprise Development, Asia-Pacific Journal of Business
Administration

Behavior is a mirror in which every

one displays his own image.
Johann Wolfgang Von Goethe
Peoples behavior makes sense if you
think about it in terms of their goals,
needs, and motives.
Thomas Mann

Luu Trong Tuan

PhD in Management
PhD in Linguistics
Master in TESOL
MD

Accessible at luutrongtuan@gmail.com

I cannot teach anybody anything.

I cannot teach anybody anything. I

can only make them think.
Socrates

The whole art of teaching is only the art

of awakening the natural curiosity of
young minds for the purpose of satisfying
it afterwards.
Anatole France,
The Crime of Sylvestre Bonnard
French novelist (1844 - 1924)

Would you please introduce yourselves?

Put yourselves in 4-6 member

teams.
Elect team leaders.
Provide team leaders email
addresses for communication.
Provide your class email address.

Your learning styles?

How do you prefer to learn this

subject?

My teaching philosophies
Teachers are those who use themselves as
bridges, over which they invite their students to
cross; then having facilitated their crossing,
joyfully collapse, encouraging them to create
bridges of their own.
Nikos Kazantzakis
Without mistakes to learn from, there would
be very little to learn at all.
Jody Wood

Organizational Behavior
(2013, 15th Edition)
Stephen P. Robbins
& Timothy A. Judge

Essentials of
Organizational Behavior
(2008, 9th Edition)
Stephen P. Robbins
& Timothy A. Judge

Organizational Behavior
(2008, 4th Edition)
Steven McShane
& Mary Von Glinow

Organizational Behavior:
Essentials for Improving
Performance and Commitment
Jason Colquitt, Jeffrey LePine,
Michael Wesson
Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2010). Organizational behavior: Essentials for
improving performance and commitment. Burr Ridge, IL: McGraw-Hill Irwin.

COURSE AIM
The aim of this course is to examine the
theory and practice of how and why an
organization behaves the way it does.
The course analyzes the factors that
cause certain behaviors within an
organization and presents conceptual
frameworks for the analysis of how such
behaviors influence decision making and
organization effectiveness.

Success is to be measured not so much by

the position that one has reached in life as
by the obstacles which he has overcome
while trying to succeed.
Booker T. Washington
The only honest measure of your success is
what you are doing compared to your true
potential.
Paul J. Meyer

Grading System

Team presentations
Team project (= mid-term)
Final exam
Total

25%
25%
50%
100%

Course Outline
Session

Focus

Introduction to Organizational Behavior

Foundations of individual behavior
Personality & Values

+ Case Incident 1 (pp. 90-91) (GROUP 6)

+ Case Incident 2 (pp. 91-92) (GROUP 7)
Personality & Values (Cont.)

+ Case Incident 1 (pp. 157-158) (GROUP 8)

+ Case Incident 2 (p. 158) (GROUP 1)
Emotions and Moods

+ Case Incident 1 (p. 124) (GROUP 2)

+ Case Incident 2 (pp. 124-125) (GROUP 3)
Decision Making

+ Ethical Dilemma: Do Unethical Decisions Come from

Bad Character? (pp. 193-194) (GROUP 4)
+ Case Incident 1 (p. 194) (GROUP 5)
Motivation

Course Outline
Session

Focus

+ Case Incident 1 (p. 231) (GROUP 6)

+ Case Incident 2 (pp. 231-232) (GROUP 7)
Motivation (Cont.)

+ Case Incident 1 (pp. 264-265) (GROUP 8)

+ Case Incident 2 (p. 265) (GROUP 1)
Foundations of Team Dynamics

Mid-term

+ Case Incident 1 (p. 328) (GROUP 2)

+ Case Incident 2 (p. 329) (GROUP 3)
Communication

10

+ Case Incident 1 (p. 362) (GROUP 4)

+ Case Incident 2 (pp. 362-363) (GROUP 5)
Leadership

Course Outline
Session

Focus

11

+ Case Incident 1 (pp. 438-439) (GROUP 6)

+ Case Incident 2 (p. 439) (GROUP 7)
Leadership (Cont.)

12

+ Leadership is a conversation (Harvard Business Review)

(GROUP 8 and GROUP 1 share this article)
Conflict and negotiation

13

+ Ethical Dilemma: The Lowball Applicant (p. 473)

(GROUP 2)
+ Case Incident 1 (p. 473) (GROUP 3)
Organizational Culture and Corporate Social Responsibility

14

+ Ethical Dilemma (p. 536) (GROUP 4)

+ Case Incident 1 (pp. 536-537) (GROUP 5)
Organizational Change

15

Project presentation (All teams)

Presentation

There are 8 teams.

Each team member has to present a
part of the entire task.
Presentation should not have more
than 20 slides.
Teamwork in preparation and
presentation is valued.

Team Project

Find an organization in Vietnamese business

context and investigate at least two behaviors
in that organization such as motivation,
leadership, or organizational culture and their
impacts on each other or on organizational
effectiveness. Data can be collected through
questionnaire
survey,
interviews,
or
observations. Interviews and observations
should be recorded (with permission). The
research should be presented in powerpoint
slides
and
comprise
such
sections
as
Introduction,
Literature
Review, Research
Methodology,
Findings
and
Discussion,
Conclusion and Implications (few slides for each
section).
Form of work: Teamwork
Submission deadline: the last day of the course

Team Project
Team project includes:

Introduction: Presents research aims

Literature review: Presents relevant theories
and prior studies
Research methodology: Presents research
approaches (quantitative or qualitative),
sample, instruments (questionnaire, interview
questions), data analysis approaches, etc.
Findings and discussion
Conclusion and implications
References