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Operations

Management
Inventory Management
Chapter 12
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Outline
GLOBAL COMPANY PROFILE: AMAZON.COM
FUNCTIONS OF INVENTORY

Types of Inventory

INVENTORY MANAGEMENT

ABC Analysis
Record Accuracy
Cycle Counting
Control of Service Inventories

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Outline - Continued
INVENTORY MODELS

Independent versus Dependent Demand


Holding, Ordering, and Setup Costs

INVENTORY MODELS FOR INDEPENDENT


DEMAND
Basic Economic Order Quantity (EOQ) Model
Minimizing Costs
Reorder Points
Production Order Quantity Model
Quantity Discount Models

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Outline - Continued
PROBABILISTIC MODELS WITH CONSTANT
LEAD TIME
FIXED PERIOD (P) SYSTEMS

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Learning Objectives
When you complete this chapter, you should be
able to :
Identify or Define:

ABC analysis
Record accuracy
Cycle counting
Independent and dependent demand
Holding, Ordering, and Setup Costs

Describe or Explain:

The functions of inventory and basic inventory


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AMAZON.com
Jeff Bezos, in 1995, started AMAZON.com as a
virtual retailer no inventory, no warehouses, no
overhead; just a bunch of computers.
Growth forced AMAZON.com to excel in inventory
management!
AMAZON is now a worldwide leader in warehouse
management and automation.

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Order Fulfillment at AMAZON


1. You order items;, computer assigns your order to
distribution center [closest facility that has the
product(s)]
2. Lights indicate products ordered to workers who
retrieve product and reset light.
3. Items placed in crate with items from other
orders, and crate is placed on conveyor. Bar
code on item is scanned 15 times virtually
eliminating error.
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Order Fulfillment at AMAZONContinued


4. Crates arrive at central point where items are
boxed and labeled with new bar code.
5. Gift wrapping done by hand (30 packages per
hour)
6. Box is packed, taped, weighed and labeled
before leaving warehouse in a truck.
7. Order appears on your doorstep within a week
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What is Inventory?
Stock of materials
Stored capacity
Examples

1995
Corel Corp.

1984-1994 T/Maker Co.

1984-1994 T/Maker Co.

1995 Corel Corp.

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The Functions of Inventory


To decouple or separate various parts of the
production process
To provide a stock of goods that will provide a
selection for customers
To take advantage of quantity discounts
To hedge against inflation and upward price
changes

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Types of Inventory
Raw material
Work-in-progress
Maintenance/repair/operating supply
Finished goods

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The Material Flow Cycle

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Disadvantages of Inventory
Higher costs

Item cost (if purchased)


Ordering (or setup) cost

Costs of forms, clerks wages etc.

Holding (or carrying) cost

Building lease, insurance, taxes etc.

Difficult to control
Hides production problems

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Inventory Classifications
Inventory

Process
stage

Raw Material
WIP
Finished Goods

1984-1994
T/Maker Co.

Number
& Value

Demand
Type

A Items
B Items
C Items

Independent
Dependent

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Other

Maintenance
Operating

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The Material Flow Cycle


Input

Other

Wait
Time

Move
Time

Queue
Time

Setup
Time

Run
Time

Output

Cycle Time

1 Run time: Job is at machine and being worked on


2 Setup time: Job is at the work station, and the work station is being
"setup."
3 Queue time: Job is where it should be, but is not being processed
because other work precedes it.
4 Move time: The time a job spends in transit
5 Wait time: When one process is finished, but the job is waiting to be
moved to the next work area.
6 Other: "Just-in-case" inventory.

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ABC Analysis
Divides on-hand inventory into 3 classes

A class, B class, C class

Basis is usually annual $ volume

$ volume = Annual demand x Unit cost

Policies based on ABC analysis

Develop class A suppliers more


Give tighter physical control of A items
Forecast A items more carefully

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Classifying Items as ABC


Class
A
B
C

% Annual $ Usage
100
80
60

% $ Vol
80
15
5

% Items
15
30
55

40

20

0
0

50

100

% of Inventory Items
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Cycle Counting
Physically counting a sample of total inventory on
a regular basis
Used often with ABC classification

A items counted most often (e.g., daily)

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Advantages of Cycle Counting


Eliminates shutdown and interruption of production
necessary for annual physical inventories
Eliminates annual inventory adjustments
Provides trained personnel to audit the accuracy of
inventory
Allows the cause of errors to be identified and
remedial action to be taken
Maintains accurate inventory records
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Techniques for Controlling


Service Inventory Include:
Good personnel selection, training, and discipline
Tight control of incoming shipments
Effective control of all goods leaving the facility

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Independent versus
Dependent Demand
Independent demand - demand for item is
independent of demand for any other item
Dependent demand - demand for item is
dependent upon the demand for some other item

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Inventory Costs
Holding costs - associated with holding or
carrying inventory over time
Ordering costs - associated with costs of placing
order and receiving goods
Setup costs - cost to prepare a machine or
process for manufacturing an order

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Holding (Carrying) Costs


Obsolescence
Insurance
Extra staffing
Interest
Pilferage
Damage
Warehousing
Etc.
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Inventory Holding Costs


(Approximate Ranges)
Category

Cost as a
% of Inventory Value

Housing costs (building rent, depreciation,


operating cost, taxes, insurance)

6%
(3 - 10%)

Material handling costs (equipment, lease


or depreciation, power, operating cost)

3%
(1 - 3.5%)

Labor cost from extra handling

3%
(3 - 5%)

Investment costs (borrowing costs, taxes,


and insurance on inventory)

11%
(6 - 24%)

Pilferage, scrap, and obsolescence


Overall carrying cost

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3%
(2 - 5%)
26%

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Ordering Costs
Supplies
Forms
Order processing
Clerical support
Etc.

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Setup Costs
Clean-up costs
Re-tooling costs
Adjustment costs
Etc.

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Inventory Models
Fixed order-quantity models

Help
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answerthe
the
inventory
inventoryplanning
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Economic order quantity


Production order quantity
Quantity discount

Probabilistic models
Fixed order-period models
1984-1994
T/Maker Co.

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EOQ Assumptions
Known and constant demand
Known and constant lead time
Instantaneous receipt of material
No quantity discounts
Only order (setup) cost and holding cost
No stockouts

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Inventory Usage Over Time

Minimum
inventory

Usage Rate

Inventory Level

Order quantity = Q
(maximum inventory
level)

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Average
Inventory
(Q*/2)

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EOQ Model
How Much to Order?
Annual Cost
r ve
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os
C
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a
v
t
r
u
To
st C
o
C
g
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Ho

Minimum
total cost

Order (Setup) Cost Curve


Optimal
Order Quantity (Q*)

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Order quantity

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Why Holding Costs Increase


More units must be stored if more are ordered

Purchase Order
Description
Qty.
Microwave
1

Purchase Order
Description
Qty.
Microwave
1000

Order quantity
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Order quantity
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Why Order Costs Decrease


Cost is spread over more units
Example: You need 1000 microwave ovens
1 Order (Postage $ 0.33)

1000 Orders (Postage $330)

Purchase Order
Description
Qty.
Microwave
1000

PurchaseOrder
Order
Purchase
PurchaseOrder
OrderQty.
Description
Purchase
Description Qty.
Qty.
Description
Microwave Qty. 11
Description
Microwave
Microwave
Microwave
11

Order quantity
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Deriving an EOQ
1. Develop an expression for setup or ordering
costs
2. Develop an expression for holding cost
3. Set setup cost equal to holding cost
4. Solve the resulting equation for the best order
quantity

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EOQ Model
When To Order
Inventory Level
Average
Inventory
(Q*/2)

Optimal
Order
Quantity
(Q*)
Reorder
Point
(ROP)

Time

Lead Time

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EOQ Model Equations


Optimal Order Quantity

2 D S
H
D
=N =
Q*

= Q* =

Expected Number of Orders


Expected Time Between Orders

d =

D
Working Days

/ Year

ROP = d L

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=T =

Working Days

/ Year

D = Demand per year


S = Setup (order) cost per order
H = Holding (carrying) cost
d = Demand per day
L = Lead time in days

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The Reorder Point (ROP) Curve


Q*

Inventory level (units)

Slope = units/day = d

ROP
(Units)

Time (days)
Lead time = L

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Production Order Quantity Model


Answers how much to order and when to order
Allows partial receipt of material

Other EOQ assumptions apply

Suited for production environment

Material produced, used immediately


Provides production lot size

Lower holding cost than EOQ model

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EOQ POQ Model


When To Order
Usage only takes
place

Inventory Level

Maximum
inventory
level

Both production
and usage take
place

Time
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EOQ POQ Model


When To Order
Inventory Level
Average
Inventory

Optimal
Order
Quantity
(Q*)
Reorder
Point
(ROP)

Time

Lead Time

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Reasons for Variability in Production


Most variability is caused by waste or by poor
management. Specific causes include:
employees, machines, and suppliers produce units that do
not conform to standards, are late or are not the proper
quantity
inaccurate engineering drawings or specifications
production personnel try to produce before
drawings or
specifications are complete
customer demands are unknown

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POQ Model Inventory Levels


Inventory Level
Production portion of cycle

Demand portion of cycle with no


supply

Supply
Begins

Time

Supply
Ends

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POQ Model Equations

Maximum inventory level


Setup Cost
Holding Cost

D
Q

2*D*S
d
H* 1 p

= Q* =
p

Optimal Order Quantity

= Q*

1 -

( )

d
p

* S

= 0.5 * H * Q

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D = Demand per year


S = Setup cost
H = Holding cost
d = Demand per day
p = Production per day

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Quantity Discount Model


Answers how much to order &
when to order
Allows quantity discounts

Reduced price when item is purchased in larger


quantities
Other EOQ assumptions apply

Trade-off is between lower price & increased


holding cost

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Quantity Discount Schedule


Discount
Number
1
2
3

Discount
Quantity

Discount
(%)

0 to 999
No discount
1,000 to 1,999
4
2,000 and over
5

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Discount
Price (P)
$5.00
$4.80
$4.75

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Quantity Discount How Much to


Order

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Probabilistic Models
Answer how much & when to order
Allow demand to vary

Follows normal distribution


Other EOQ assumptions apply

Consider service level & safety stock

Service level = 1 - Probability of stockout


Higher service level means more safety stock

More safety stock means higher ROP

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Probabilistic Models
When to Order?
Inventory Level

Frequency

Service
Level

P(Stockout)

Optimal
Order
Quantity

SS

ROP

Reorder
Point
(ROP)

Safety Stock (SS)


Place
order

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order

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Fixed Period Model


Answers how much to order
Orders placed at fixed intervals

Inventory brought up to target amount


Amount ordered varies

No continuous inventory count

Possibility of stockout between intervals

Useful when vendors visit routinely

Example: P&G representative calls every 2 weeks

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Inventory Level in a Fixed Period


System
Various amounts (Qi) are ordered at regular time intervals
(p) based on the quantity necessary to bring inventory up to
target maximum

On-Hand Inventory

Target maximum

Q1

Q4

Q2
Q3
p

p
Time

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Fixed Period Model


When to Order?
Inventory Level

Period

Target maximum

Period

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Time
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