Professional Documents
Culture Documents
Strategic Management:
Concepts & Cases
13th Edition
Fred David
Ch 4 -1
Ch 4 -2
Internal Audit
Ch 4 -3
Internal strengths/weaknesses
External opportunities/threats
Clear statement of mission
Ch 4 -4
Ch 4 -5
competitive advantage
involves taking advantage of
distinctive competencies
Ch 4 -6
gathered from:
Management
Marketing
Finance/accounting
Production/operations
Ch 4 -7
Internal Audit
Managers
Ch 4 -8
Internal Audit
Financial Ratio Analysis
Exemplifies complexity of
relationships among functional areas
of the business
Ch 4 -9
Ch 4 -10
Resistant to change
May represent:
Strength
Weakness
Copyright 2011 Pearson
Ch 4 -11
Legends
Heroes
Symbols
Cultural
Products
Myths
Rites
Rituals
Ch 4 -12
Ch 4 -13
Marketing
Marketing Functions
1. Customer analysis
2. Selling products/services
3. Product & service planning
4. Pricing
5. Distribution
6. Marketing research
7. Opportunity analysis
Ch 4 -14
Marketing
Customer surveys
Consumer information
Customer
Analysis
Market positioning
strategies
Customer profiles
Market segmentation
strategies
Copyright 2011 Pearson
Ch 4 -15
Finance/Accounting
budgeting)
2. Financing decision
3. Dividend decision
Ch 4 -16
Ratios
Current ratio
Quick (or acid test) ratio
Ch 4 -17
Leverage Ratios
Ratios
Debt-to-total assets
Debt-to-equity
Long-term debt-to-equity
Times-interest-earned
Ch 4 -18
Ratios
Inventory turnover
Fixed assets turnover
Total assets turnover
Accounts receivable turnover
Average collection period
Ch 4 -19
Ratios
Gross profit margin
Operating profit margin
Net profit margin
Return on total assets (ROA)
Ch 4 -20
Ratios
Return on stockholders
equity (ROE)
Earnings per share
Price-earnings ratio
Ch 4 -21
Ratios
Sales
Net Income
Earnings per share
Dividends per share
Ch 4 -22
Finance/Accounting Audit
1.
2.
3.
4.
5.
Ch 4 -23
Finance/Accounting Audit
6.
7.
8.
9.
Ch 4 -24
Production/Operations
Production/Operations Functions
Process
Capacity
Inventory
Workforce
Quality
Copyright 2011 Pearson
Ch 4 -25
Production/Operations Audit
Are
Are suppliers
suppliers of
of materials,
materials, parts,
parts, etc.
etc.
reliable
reliable and
and reasonable?
reasonable?
Are
Are facilities,
facilities, equipment,
equipment, machinery,
machinery,and
and
offices
offices in
in good
good condition?
condition?
Are
Are inventory-control
inventory-control policies
policies and
and
procedures
procedures effective?
effective?
Ch 4 -26
Production/Operations Audit
Are
Are quality-control
quality-control policies
policies && procedures
procedures
effective?
effective?
Are
Are facilities,
facilities, resources,
resources, and
and markets
markets
strategically
strategically located?
located?
Does
Does the
the firm
firm have
have technological
technological
competencies?
competencies?
Ch 4 -27
Ch 4 -28
Ch 4 -29
Ch 4 -30
Improve performance of an
enterprise by improving the quality
of managerial decisions
Ch 4 -31
Ch 4 -32
Ch 4 -33
Ch 4 -34