Level 1 Quality

Evaluation
Nokia Academy

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Nokia Academy Level 1 Evaluation

12 key questions in electronic form that provide
critical quality data to Nokia Academy.
Your Feedback Counts
This allows Nokia Academy to gain your feedback
and evaluate the positive and any negative issues
that you experience during your learning event
with Nokia.

General
Issues

Course
Trend
issues

Our Analysis
Our Academy collates and analyses your
feedback on course level to take any appropriate
action and follow-up on continuous improvement.

Issues
with the
delivery

Continuous Improvement
Without this data we are unable to address issues
that you raise and cannot provide continuous
improvement.

What
went
well

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Trainer
Competence

Testbed

Facilities

Connectivity

What
went
well

What
went
well

Accessing the Evaluation

The Level 1 evaluation is accessed via the saba cloud your own personal dashboard. On the last
day of training you will receive an email notification, a reminder will also be sent 2 days after the
training, within these mails will be the link to the saba cloud where the you will be able to login
using your account login details (external) or enter via SSO (internal).
However, the notification email is not required to access the saba cloud or to complete the
survey, which can be assessed via the following link https://learningcentral.sabanow.net/Saba/Web/Cloud

External Customer login

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Internal login

Accessing the Evaluation

On logging in you will see the dashboard page select the inbox.

Level 1
surveys when
assigned will
be accessed
via the inbox

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Accessing the Evaluation

When the inbox is accessed, you will see the Evaluation details and will be able
to take the evaluation using the Launch button.

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Scoring System
Scoring is a four point Likert scale

Additionally some questions will have a Not Applicable button.

This is used for questions that may not be applicable to a certain type of
delivery;
for example the testbed question is Not Applicable for theory only courses.

Questions 1 12 are marked with a red star and are mandatory and must be
completed to finish the survey.
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Welcome Message
On launching the survey, the
participant will be presented
with a welcome message
this is the same for all of the
three variants CLT, VCL and
WBT
To take the survey the
participant selects the Start
button

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Questions

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Questions

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Questions

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Questions

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Questions

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Finishing the survey

Once the you have completed all the mandatory questions, select the
Exit button to finish the survey

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Finishing the survey

On selecting the Exit button you will be presented with four options
Cancel
Finish Survey
Pause Survey
date
Abandon Survey
later date
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Returns you to the Survey

Finishes and submits the Survey
Saves the Survey selections, can be then completed at a later
Deletes selections and closes the Survey, can be completed at a

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Finishing the survey

If all the Mandatory questions have not been completed, you will be
prompted to go back and complete.

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Mobile Devices
With the implementation of the SABA LMS, there is the opportunity for the L1 to
be delivered via mobile devices
I-Pad

Windows Phone

Android Phone

Participants simply open a web browser on their device log into SABA and launch
the survey as would be done using a PC.
Mobile L1 access to only available to external customers who have a username
and password.
Mobile L1 is not available to internal customers, due to the requirement to use
SSO
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Nokia Academy Evaluation

The Academy thanks you for your
participation in completing the Evaluation
We welcome all comments:
Positive tell us what we are doing well
Negative tell us where we need to improve
further
If an evaluation is not submitted, the
Academy assumes that the course met your
requirements and expectations, plus you were
satisfied with all aspects of the training
delivery.
YOUR VOICE COUNTS,
HELPS US TO CONTINUALLY TO IMPROVE OUR
SERVICE TO YOU
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