Professional Documents
Culture Documents
Objectives
Recognize overlaps between functional areas.
Minimize and eliminate bottlenecks.(Water
Process of Process
analysis
Identify opportunities (for customer and
supplier satisfaction )
Define the scope (small work one person big
project one team)
Document the process(through charts tables
diagrams)
Evaluate performance (for improvement)
Redesign the process
Implement changes
Techniques of PA
Flow charts
Service blueprints
Process chart
Bar chart
Block diagram
Pareto analysis
Flow chart
PA
terms
Cycle time the elapsed time between starting and completing a job
(Average time
between completion of units)
Run time is the time required to produce a batch of parts(this is calculated by
multiplying the time required to produce each unit by the batch size)
Set-up time is the time required to prepare a m/c to produce an item
Operation time is the sum of set-up time and runtime for a batch of parts that are
run on a m/c
Pacing
Refers to the fixed timing of the movement of items
through the process
Make-to-order
Activated only in response to an actual order by
customer.
Both work-in-process and finished goods inventory kept
to a minimum.
Make-to-stock
Process activated to meet expected or forecast demand.
Customer orders are served from target stocking level.
Flow chart
Flow charts are easy-to-understand diagrams showing how
Service Blueprints
Is the process of recording in graphical form
Process charts
Diagrammatic representation of various tasks
Pareto Analysis
Technique for ordering causes or problems