COMMUNICATION

BARRIERS

The Communication Process

Sender
Channel

Noise

Encoding

Message
Barrier

Feedback
Decoding

Channel
Receiver

Principals of Effective
Communication
Clarity

of Message

Speed

Two-way

Process

Reliability

 Completeness

Accuracy

Capability

of Audience

Economy/

Brevity

Secrecy

of Message

Communication Barriers
Everything
that
interferes
communication process

with

the

Occurs when the receiver does not receive or

misinterpret the desired meaning of the
transmitter.

Types Of CommunicationBarriers
Physical & Mechanical Barriers.
Language or Semantic Barriers.
Socio-psychological Barriers.
Organisational Barriers.
Personal Barriers.

Physical & Mechanical Barriers

Wrong Choice of Medium
Noise
Distance
Time
Information Overload
Use of Words with Different Meanings.
Denotations and Connotations

Semantic Barriers
Means

pertaining to or arising from the different

meaning of words or symbols
Words mean different things to different people
Meaning is in people and not in words
Interpretation

of words, as:Take it to our stockroom and burn it.

He gave us cheap materials.
Dont sell cheap materials

Semantic Barriers - EX
Charge
Spring
Check
Suit
Ring
Present
Minute
Transfer
Record

Semantic Barriers - EX
Access

, excess
Flour , flower
Weak, week
Steal, steel
Cite, site, sight

Semantic Barriers
Unclear Message
Faulty Translation
Specialists Language
Unclarified Assumptions

Socio-Psychological Barriers
Difference in Perception.
Difference in Attitudes.
Emotions Inattention.
Closed Minds.

Socio-Psychological Barriers
Premature Evaluation.
Distrust.
Resistance to Change
Cultural Differences.

Organisational Barriers
Status Relationship.
One-Way Flow.
Organisation Structure.
Rules & Regulations.
Distance Barriers.
Physical Barriers.
Mechanical Barriers.

Personal Barriers
Superiors Attitude.
Lack of Trust in Subordinates.
Insistence of proper Channel.
Ignoring Communication.
Filtering of Information.

Personal Barriers

Lack of Time.
Message Overload.
Subordinates Attitude.
Miscellaneous Barriers.

Gateways of Effective
Communication
Two

way Channel

Clarity

of Message

Mutual

Trust

Timely

Message

 Consistency

Good

of Message

Relations

Feedback

Flexibility

Assignment
1.

There can be no such thing as perfect communication. Do

you agree?

2.

What is meant by barriers to communication/ How and why

do they occur?

3.

What are semantic barriers to communication? How can

they be overcome?

4.

Explain the various gateways of communication?