Communication

Skills For
Classroom
Management
Presented by:
Nithia
Sabrina
Linda

What is Communication
Skills?
Communication is the act or process of
transmitting information about ideas,
attitudes, emotions, or objective behaviour.
(Miriam Webster Dictionary 2010)
In education, it is a process of
interchanging thoughts, feelings and
information that moves the education
forward . ( Jones, 2000)
It requires a sender, a message and a
recipient.

 The intent communication can take

place either with the presence or
aware of the recipient.
Communication can occur at vast
distances in time and space.
It requires the communicating parties
to share an area of communicative
commonality.
The communication process is
completed once the receiver has
understood the message.

Effective Communication
It is an excellent quality in a
communication where the receiver
understands the senders message
and is capable of conveying it to
other people.
This can be achieved by choosing
words carefully, and selecting ones
that represents the thoughts and
feelings in a non-judgemental way.

Skills for Effective

Communication

Staying focussed
Effective listening skills
Making eye contact
Body Language
Attitude
Speaking clearly
Being polite
Keeping an open mind

PERSONAL
CHARACTERISTICS OF
GOOD COMMUNICATORS

Even in todays electronic age, effective

interpersonal communication skills are a key
factor in your professional and personalsuccess.

Unfortunately, communication
doesnt come naturally for everyone.

but

GOOD NEWS!!!!
You can learn good communication
skills by learning from the best
communicators and the easy and yet
effective techniques!

1. Remember pupils names, greets

them in a friendly manner and
speaks to them with courtesy and
respect. Give respect before you
can gain one!
2. Always send suitable non-verbal
messages that supports his words
as he knows that what is
communicated non-verbally can be
more meaningful than words.
Actions speak louder than

3. FOCUS! FOCUS! FOCUS!

Focuses on the person with whom he is
speaking making the person feel very
important, which enhances the effectiveness of
the communication.
4. Listens effectively as listening is an effective
way to show interest in another person.
Effective listening:

Remaining silent
Nodding in agreement
Making little response noises
Using prompters, interesting tell me more
Asking pertinent questions to show one is paying
attention (open-ended questions)

5. Masters the rules of etiquette

and good manners to be positive
and polite (vital for effective

interpersonal relationships!)

6. Read great books to develop

communication skills. Learn the
proper way to speak well. Speech
is a mirror of the soul. As a man
speaks, so is he.

HOW EFFECTIVE COMMUNICATION

SKILLS HELP BUILD GOOD ESL
LESSONS

Promote pupils self esteem

Pupils will feel that their thoughts/ideas
are appreciated when teachers listens to
their opinions.
Increase self esteem and confidence.
Confident pupils: less likely to 2 nd guess
their answers on tests.
Self-assured pupils: speak up in class.
Class participation leads to increased
learning for the entire class.

Build teachers self

confidence

Boosts teachers confidence over

time.
Helps to effectively deals with pupils.
Able to deliver lessons effectively.
Motivate & inspire pupils to excel in
studies.

Prevent
misunderstanding
Minimize the risk of
misunderstanding among pupils.
Teachers will be able to deliver their
lesson in the best possible way.
The use of various communication
strategies to ensure that the lesson
is well understood & the pupils
achieve the learning outcome.

Improve class performance

Improvement in the overall class
performance.
Teacher can gauge the effectiveness
through their pupils feedback.
By asking questions, teachers can
determine if their pupils were able to retain
the information.
Less room for misunderstanding, thus the
pupils will learn better and this will
contribute to better class performance.

VERBAL & NON VERBAL

COMMUNICATION

Verbal Communication
The sharing of information between
individuals by using speech (words and
meaning).

Managing verbal and nonverbal communication

Managing verbal
communication

Informing pupils and conducting

instruction
Regularly done in the classroom
After the lesson, the teacher checks
on the students understanding
Eg: Asking questions

Conducting instructions
Teacher uses most of the
communication skills to:
> gaining attention
> provide motivation
>give directions
>explain concepts
>provide feedback
> redirect inappropriate behaviour

Gaining attention

Eg:
Hello, hello
Simon says, listen
Freeze

Providing motivation
Teaching is not only imparting
knowledge, but, a process of
nurturing ones growth.
Teachers should boost the pupils
interest and motivation
Eg:
Teacher Nithia: I know you can do it!
Teacher Sabrina: Why are you so
slow? Its an easy question!

Giving directions
Teachers should give instructions
which are:
>Clear
> short and precise
> model what he means and show
examples,
> check to make sure pupils
understand

Posing Questions
It keeps pupils focussed and active
Follows Benjamin Blooms hierarchy
of thinking:
> memory comprehension,
application, analysis, synthesis, and
evaluation.

Providing Supportive and corrective

feedback
PRIVATE(individual focus)
To boost the self-esteem
This is the best work I have seen you
do
PUBLIC(group focus)
To give reminders or procedures
It seems many of you making the same
mistakes. Let me explain it to you

Redirecting Inappropriate behaviour

Teacher needs to be aware of it.
Pupils can normally put back on
course through redirections such as:
Aini. You need to finish it five
minutes. Lets see if we can finish
this. I will help you.

Managing non-verbal communication

Eye contact

Direct and powerful form.

It conveys candour and openness.
Downward glances: Modesty
Eyes rolled upwards: Fatigue
This avoids, unnecessary use of the
voice.

Paralanguage
Tone, pitch, quality of voice, convey
emotions correctly regardless of the
content.
Voice is important as the
complement of the message.
As a speaker, one should emphasis
on the paralanguage items.

Cueing/ gesturing
Cueing may involve consistent
gestures that may suggest or
indicate the teachers instruction.
Eg: Teacher holding book in the air->
indicates, pupils should take out the
book.
These enable the teacher to save lot
of energy.

Pausing
Teachers need to stop or pause,
when the students are making
noises.
It is effective in gaining back the
attention.
It must be done deliberately and
dramatically.

Moving in
There will be pupils who wont be
giving attention, simply chit-chatting.
Rather than yelling put their name,
teachers can move deliberately
towards the students who are
creating chaos.
Teachers can lean over to the
students and have a facial
expression, which is self-explained.