Barriers & Gateways

Dr. Nandita Choudhury

Dept. of Mathematics &
Humanities,
NIRMA UNIVERSITY, Ahmedabad

Communication Barriers
Mostly occurs as a result of

miscommunication.
Whenever the message is not properly
received or interpreted by the receiver,
miscommunication occurs.
Factors causing this miscommunication
are termed as communication barriers.

Communication Barriers (1)

Intrapersonal

Differences in background and language

Differences in perception
Fact-inference confusion
Rigid categories
Categorical thinking

Communication Barriers (2)

Interpersonal

Emotional reactions
Negative emotional behaviour
Negative attitudes about a message
or source
Ineffective information gathering
Inappropriate timing of messages

Communication Barriers (3)

Organizational (1)

Organizational Characteristics
Fear of Superiors Perception
Negative attitudes in organization
Misunderstood application of Media
Information Overload

Communication Barriers (4)

Organizational (1)

Noise
Insufficient time period
Cultural barriers

Barriers on the part of the

sender
Faulty planning
Vague presumptions
Semantics
Poorly expressed contents
Emphasizing the wrong part of the message
Emotional factors
Filtering
Status effect

Barriers on the part of the

receiver
Distraction
Poor listening and instant interpretation
Emotional constraints
Closed mind
Filtering
Distrust

Gateways to the Barriers

(Sender)
Planning and clarifying ideas
Overcoming different perceptions
Overcoming differences in language
Overcoming inconsistent verbal and
non-verbal communication
Overcoming emotionality

Gateways to the Barriers

(Receiver)
Overcoming prejudicial judgment
Focusing more on the message, not on the
messenger

Overcoming poor listening

Possessing an open mind

Gateways to organizational
barriers
Overcoming noise barrier
Use feedback
Simplify the organizational structure
Choose the right media

Tips for effective

communication

Clarity
Use simple language
Word selection
Use familiar words in place of unfamiliar
Use concrete words in place of the
abstract
Use short words in place of long
Use single words in place of several

Tips
Message should be complete
Frame the message keeping in mind
the perspective of the receiver
Time the message carefully
Control emotionality
Use empathy
Avoid unintentional communication

Tips
Build credibility
Use feedback
Have consistency in your approach
Try to understand the context, and

not just the text

Listen first and evaluate later
Communicate according to your level

Thank you