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Chapter 15

Lean
operations
and JIT
Source: Tibbet and Britten

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

Lean operations and JIT

Operations
strategy

Lean operations and JIT


The market requires
specified time, quantity and
quality of products and
services
The operation supplies
the delivery of products and
services only when needed

Design

Operations
management

Improvement

Planning and
control

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

The key principle of lean operations is relatively

straightforward to understand: it means moving


towards the elimination of all waste in order to
develop an operation that is faster and more
dependable, produces higher quality products
and services and, above all, operates at low cost.

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

Synonyms

continuous flow manufacture


high value-added manufacture
stockless production
low-inventory production
fast-throughput manufacturing
lean manufacturing
Toyota production system
short cycle time manufacturing
Source: Corbis/Denis Balihouse

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

JIT material flow


Traditional approach

stage A

buffer
inventory

stage B

buffer
inventory

stage
C

JIT approach
orders

orders
stage B

stage A
deliveries

stage C
deliveries

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

JIT and capacity utilization


Traditional
approach

focus on producing
only when needed

JIT
approach
fewer stoppages

focus on high
capacity utilization

lower capacity
utilization, but

more stoppages
because of
problems
more production
at each stage

high inventory
means less chance
of problems being
exposed and solved
extra production
goes into inventory
because of continuing
stoppages at stages

low inventory so
problems are
exposed and
solved
no surplus
production goes
into inventory

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

JIT definitions
JIT aims to meet demand instantly, with perfect quality and no waste
More fully:
Improved overall productivity and elimination of waste

Cost-effective production and delivery of only the


necessary quantity of parts at the right quality, at
the right time and place, while using a minimum
amount of facilities, equipment, materials and
human resources
JIT is dependent on the balance between the
suppliers flexibility and the users flexibility

JIT is accomplished through the application of


elements that require total employee involvement
and teamwork

Source: Empics

A key philosophy of JIT is simplification

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

The lean philosophy of operations is the basis for JIT


techniques that include JIT methods of planning and control
The lean philosophy of operations
Eliminate waste

Involve everyone

Continuous
improvement

JIT as a set of techniques for managing


operations
Basic working practices

TPM

Design for manufacture

Set-up reduction

Operations focus

Total people involvement

Small, simple machines

Visibility

Flow layout

JIT supply

JIT as a method of
planning and control
Pull scheduling
Kanban control
Levelled scheduling
Mixed modelling
Synchronization

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

The 5 Ss
Sort (Seiri) Eliminate what is not needed and keep what is needed.
Straighten (Seiton) Position things in such a way that they can be
easily reached whenever they are needed.
Shine (Seiso) Keep things clean and tidy; no refuse or dirt in the work
area.
Standardize (Seiketsu) Maintain cleanliness and order perpetual
neatness.
Sustain (Shitsuke) Develop a commitment and pride in keeping to
standards.

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

Delivering smaller quantities more often can reduce


inventory levels
Inventory
level

Inventory
level

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

Waste (muda)
Activities:
operation
movement

Which of these symbols signify non-valueadding activities?

Types of waste:
over-production
waiting time

transport
inspection

process
inventory

delay

storage

motion
defective goods
influencing the throughput efficiency

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

The problem with inventory

productivity
problems

Reduce the level


of inventory (water)
to reveal the
operations problems

WIP
Defective
materials
Scrap

Rework

Downtime

WIP
Defective
materials
productivity
problems

Scrap

Rework

Downtime

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

Small machines
The conventional Western approach is to purchase large
machines to get economies of scale.

These often have long, complex set-ups, and make big


batches, quickly creating waste.

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

Using several small machines rather than one large one


allows simultaneous processing, is more robust
and is more flexible
JIT small machines approach:

easy to move (layout)


quick set-up
flexible scheduling options
cheaper tooling
planned maintenance easier
fewer set-ups needed

emphasis:

flexibility
economies of scope

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

Visible, enforced improvement


Traditional production systems often accept waste and use the
insurance of all types of inventory
In JIT systems:
gradual reduction of inventory
identify exposed problems
eliminate these problems
repeat the cycle

emphasis:

continuous improvement in
small steps, to expose waste
and eliminate it

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

JIT, MRP, or both?

complex
structures

PERT
MRP
JIT and/or
MRP

simple
structures

JIT
simple routings

complex
routings

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

Key Terms Test


Just-in-time (JIT)
A method of planning and control and an operations
philosophy that aims to meet demand instantaneously
with perfect quality and no waste.
Kaizen
Japanese term for continuous improvement.
Set-up reduction
The process of reducing the time taken to change over a
process from one activity to the next; also called single
minute exchange of dies (SMED) after its origins in the
metal pressing industry.

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

Key Terms Test


Single minute exchange of dies (SMED)
Alternative term for set-up reduction.
Andon
A light above a workstation that indicates its state: whether
working, waiting for work, broken down, etc. Andon lights
may be used to stop the whole line when one station
stops.

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

Key Terms Test


Kanban
Japanese term for card or signal; it is a simple controlling
device that is used to authorize the release of materials
in pull control systems such as those used in JIT.
Levelled scheduling (Heijunka)
The idea that the mix and volume of activity should even
out over time so as to make output routine and regular,
sometimes known by the Japanese term heijunka.

Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007

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