A STUDY ON TRAINING

PROGRAMME OF HCL
PERIPHERALS

GUIDED BY

PROFILE
FOUNDED

IN 1983, HCL PERIPHERALS A UNIT OF

HCL INFOSYSTEMS LTD.
MANUFACTURER OF COMPUTER PERIPHERALS IN
INDIA.
HEADQUARTERS - NEW DELHI.
HCL BECAME THE LARGEST IT COMPANY IN INDIA
IN 1986.
HARDWARE PRODUCED:
COLOUR

MONITOR
FLAT LCD
KEYBOARD
VINBEE
LIFE SCAN CABLE
THERMAL UNIT

TRAINING PROGRAMME
Training is the process of increasing the knowledge
and skills for doing a particular job. It is an
organized procedure by which people learn
knowledge and skill for a definite purpose. The
purpose of training is basically to bridge the gap
between job requirements and present competence
of an employee. Training is aimed at improving the
behaviour and performance of a person.

TYPES OF TRAINING
WEB

BASED TRAINING
INDUCTION(CLASS ROOM
TRAINING)
COACHING
APPRENTICESHIP

OBJECTIVES OF THE STUDY

PRIMARY OBJECTIVE:

1.

TO STUDY THE EFFECTIVENESS OF Training

Programme at HCL Peripherals.

SECONDARY OBJECTIVE:

1.

To know the employees awarness of training programme.

To know the impact of training programme on trainees
To identify the employees opinion regarding the training
programme of the company.
To understand the existing Training Programme conducted
at HCL Peripherals.
To give suggestions based on findings.

2.
3.
4.
5.

RESEARCH DESIGN
THE RESEARCH DESIGN SELECTED IS
A DESCRIPTIVE ONE.
PERIOD OF COVERAGE 1 MONTH

SAMPLE DESIGN
SAMPLING UNITS 150
SAMPLE SIZE 50

TOOLS FOR ANALYSIS

1.
2.

3.

PERCENTAGE
CHI SQUARE
CORRELATION

FINDINGS OF THE STUDY

From the study it is inferred that all the respondents are

educated and 96% of the employees are aware of the
Training Programme and have attended the training
programme conducted at their organization.

72% of the employees find the Training Programme

related to their work.78% of the employees agree that
attending Training Programme has helped them to pick
up new Technical skills and soft skills.

Most of the employees find the quality of the training

programme to be excellent. 72% of the employees feel
that attending training programme leads them to perform
better at work. 88% of the employees find the topics
relevant to the training programme and they also find the
topics covered during the Training Programme are easy to
understand.

88% of the respondents accept that the topics taken for the training
programme are covered within the right time It is also inferred that the
quality of the topics covered reflects high level of satisfaction among
the employees at the organization

According to the study majority of the employees who are aware

of the Training Programme conducted in their organization have
shown their willingness to attend the Training Programme in future.

SUGGESTIONS AND RECOMMENDATIONS

Individual attention may be provided to the trainees in order to

encourage their participation and make them perform better at their job.

Employees feedback should be regularly obtained in order to

understand the effectiveness of the training programme. In this study,
18% of the employees are not satisfied with the training programme. It
is important to understand why these employees are not satisfied with
the training programme and what can be done to satisfy these
employees.

Training programme should also focus on improving the customer

servicing skills of the employees. In this study, 34% of the people did
not feel that their customer servicing skills have improved after
attending the training programme. In todays service oriented society, it
is important for employees to have a strong customer servicing skills.

CONLUSIONS
Training programmes main objective is to improve the productivity of the companys
employees which in turn will improve the companys profitability. Through training
programmes, the employees skill levels are upgraded which will make the
employees more productive.
Training programme is also set up to help employees get used with new roles and
responsibilities usually after promotion. When an employee gets promoted from one
level to next level, the skills required to do his/her job changes and training
programmes are essential in equipping the employee with the new skills.
Training programme is also a way for the company to showcase to its employees that it
cares for employees self development. This plays a big role in increasing the loyalty
that an employee feels towards its organization
Employees feedback on the training programme is essential to understand the
effectiveness of training programme. Most times, employees better understand the
kind of training programme that would help them. It is important to get employees
opinion before the creation of new training programmes.

LIMITATIONS

Given that HCL peripherals in a national player, it is not easy to

understand the true nature of the training programmes by surveying
HCL Peripherals employees based out of Pondicherry. The local
factors such as training facilities in Pondicherry and quality of the
trainers play a big role in the determining employees perception of the
training programmes.

The results are only based on 50 HCL Peripherals employees

selected in a random manner. For a division as large as HCL
Peripherals, it may not be indicative of the overall perception of the
training programmes.

Given that the study was conducted over a short period of time, it is
impossible to surface all the aspects of training programmes.

SCOPE FOR FURTHER STUDY

This study could compare HCL Peripherals training

programmes with its peers in the same industry group. Through the
comparison, one can establish how well the company trains its
employees when compared to its competition.
This study could be conducted to understand the relationship between
the money spent on training an employee and the money saved on
through an increase in employees efficiency. This could throw light
on whether training programmes are good for the company.

This study could be conducted on training programmes at different

levels of the employee hierarchy. It would be interesting to note if
the company pay the same level of focus in developing low-level
employees as it does in developing upper-management.