SAP Patient

Management
The PatientCentric Solution

SAP Patient Management is ...

... the premium solution for patient

management in your hospital

... the integrated solution for your

outpatient and inpatient processes

... the patient-centric platform for your

administrative and clinical processes

SAP AG 2002, Title of Presentation, Speaker Name 2

1 - Patient Admission

Hello. Im Albert Dorn. Ive an appointment

for a hip operation.
Patient
Albert Dorn

Thats right, youre on my list. I just need a

few more details for your admission.
Admissions Clerk
Maria Sanchez

SAP AG 2002, Title of Presentation, Speaker Name 3

Patient Admission
More efficient admission process for planned and
non-planned treatments

The patient admission procedure enables:

Scheduling using pre-registration and waiting lists
Fast and efficient admission by automatic transfer of data from
scheduling

Variants custom-tailored to different admission situations, for example,

for deliveries or emergency cases

SAP AG 2002, Title of Presentation, Speaker Name 4

2 - Care Unit Work Station

I was expecting the patient. I assign him to the

desired private room using Drag & Drop, and
order a TV for him at the same time.
Nurse Mildred

SAP AG 2002, Title of Presentation, Speaker Name 5

Care Unit Work Station

All relevant patient information at a glance
all functions for routine tasks on the care unit at the
click of a button.

The care unit work station

provides:
Intuitive user interface
Integrated display of
medical and
administrative data
Customized user menu
Cross-unit processing
Personalized layout

SAP AG 2002, Title of Presentation, Speaker Name 6

3 Clinical Supply Chain Management

Physician
Dr. Ross

During the initial examination, care unit

physician Dr. Ross discovers that
Mr. Dorn has diabetes for which he is
taking the prescription drug Insuman.
The drug is not kept in stock on the care
unit and nurse Mildred has to order it
from the hospital pharmacy. Dr. Ross
signs the order electronically.

Pharmacist
Rebecca Hansen

SAP AG 2002, Title of Presentation, Speaker Name 7

Clinical Supply Chain Management

Implementation of the Clinical Supply Chain with optimized
use of all resources (warehouse, employees, materials, suppliers)

Delivering

Buying / Providing

SAP AG 2002, Title of Presentation, Speaker Name 8

Vendor /
Supplier

Nurse

Pharmacist

Physician

Requesting

Approving

4 Open Communication

OR Team

During surgery, we document the exact

progress of the operation in a special
surgery system.
We enter data that is relevant for billing
and reporting. The surgery system
automatically transfers this data to SAP
Patient Management.

SAP AG 2002, Title of Presentation, Speaker Name 9

Open Communication
Integrated System Landscape Through Open
Communication
Clinical
System
Surgery
System

Laboratory
System

SAP Patient
Mgmt

Communication in SAP Patient

Management:
Intuitive user interface
Easy data exchange and
simple further processing of
data from connected systems
No duplicate data entry: once
entered, data is available in all
systems

Flexible interfaces that can be

easily tailored to satisfy
customer requirements
Health
Insurer

SAP AG 2002, Title of Presentation, Speaker Name 10

Family
Physician

5 Appointment and Resource Scheduling

Patient
Albert Dorn

Before I was discharged, nurse Mildred

consulted with me and then scheduled
rehabilitation measures for me for the next 3
weeks in the affiliated rehabilitation center.

SAP AG 2002, Title of Presentation, Speaker Name 11

Appointment and Resource Scheduling

Fast and efficient appointment scheduling and
optimum use of available resources

Appointment/resource scheduling enables:

Appointment allocation from anywhere
Fast and efficient appointment search at the click of a button

Scheduling of single and group appointments, repeat

appointments and complex treatment units
Access to daily schedules of physicians, treatment rooms and
medical devices
GPs to access resources on the Internet

SAP AG 2002, Title of Presentation, Speaker Name 12

6 Embedded Workflow

Patient
Albert Dorn

Mr. Dorn is discharged from the

hospital into the rehabilitation
center. The coding director is
automatically informed that Mr.
Dorn has been discharged.

Coding Director
Lee Adams

SAP AG 2002, Title of Presentation, Speaker Name 13

Embedded Workflow
Optimize your processes by proactively bringing the right
information and tasks at the right time to the right people

Synchronize processes
Allocate work items
to the right people
Monitor deadlines
Organize flow of
information

Record history
(if required)
SAP AG 2002, Title of Presentation, Speaker Name 14

7 Comprehensive DRG Support

I check and complete the DRG-relevant

documentation. I carry out grouping and then
release the case for billing.
Coding Director
Lee Adams

SAP AG 2002, Title of Presentation, Speaker Name 15

Comprehensive DRG Support

Easy DRG determination and intelligible verification tools

DRG support in SAP Patient

Management:
Support of DRG
documentation in daily
operation

DRG coding director work

station for intelligible
verification of relevant data
and determining DRG
Billing of DRGs
DRG-related analyses
Portal for Coding Director

SAP AG 2002, Title of Presentation, Speaker Name 16

8 Patient Accounting

Patient Accountant
Philipp Borg

SAP AG 2002, Title of Presentation, Speaker Name 17

The billing data I get converged from all

possible sources. This means that my
workstation contains all the data I need for
rapid, problem-free billing.

Patient Accounting
All billing-relevant tasks performed with ease
Insurance

Case
Data

The billing work station enables:

Down
Payts

Services

Simulation

Checks
Comparison

Invoice

SAP AG 2002, Title of Presentation, Speaker Name 18

Support of DRG documentation

in daily operation
Fast access to all information
Support for all billing methods
Efficient processing of all
business transactions
pertaining to patient accounting
Full integration with Financial
and Cost Accounting
Analyses
Data exchange with insurance
providers

9 Integrated Financial Accounting

Accountant
Christine David

In Financial Accounting, integration with the patient

management system has been a great benefit.
The automatic posting of invoices means that
incorrect postings are now a thing of the past.

SAP AG 2002, Title of Presentation, Speaker Name 19

Integrated Financial Accounting

Data captured at its source.
Automatic posting of documents directly where they belong.

SAP Patient Management

Down Payt
200

Private
Room

Financial Accounting

Patient
300

200

Revenue Nrs.Charge
700
Aetna Life
Insurance

SAP AG 2002, Title of Presentation, Speaker Name 20

Nursing
Charge

Aetna Life Ins.

700

Revenue Prv.Room
300

10 Integrated Cost Accounting

I check the profitability of all patients who have

undergone hip operations in the last quarter. For
cases with more than average costs, I carry out a
detailed analysis.
Controller
Daniel Hall

SAP AG 2002, Title of Presentation, Speaker Name 21

Integration with Controlling

Cost transparency in medical service processes
SAP Patient Management

Medication

Accommodation

Controlling
Case Lisa Huber
-Case Hubert Meier
--

Case Albert Dorn

--------------------------------Costs
Nursing effort
Medication
....

350.117.-

Revenue
Nursing Care

Surgery

Nursing charge
Private room
....

Balance

SAP AG 2002, Title of Presentation, Speaker Name 22

- 700.- 300.-

....

Are hip operations

profitable for us?

Benefits at a Glance
Patient-centric

Comprehensive
Integrated

Flexible
Role-based

Open

SAP AG 2002, Title of Presentation, Speaker Name 23

all information exists and can be analyzed

on a patient basis

from scheduling to final costing in CO

all pertinent data is available round
the clock where required
can be tailored to your organizational processes
work stations and work flows tailored to meet
the needs of different users
flexible connection to all existing systems in
your hospital

And What Do Our Customers Say?

More than 500 hospitals worldwide run SAP Patient
Management and take advantage of SAPs longtime
experience in the healthcare sector.

SAP Patient Management - a solid, dependable

and flexible product.
Hospital Britanico de Buenos Aires, Argentina

Time and cost savings are besides the optimized patient

orientation the result of the wide scope project.
Krankenhaus der Barmherzigen Schwestern, Austria

SAP AG 2002, Title of Presentation, Speaker Name 24