Professional Documents
Culture Documents
Criteria
Zohaib Salam MMS 87
Jiten Sawant MMS 92
Rameez Shaikh MMS 96
Rahul Solanki MMS 106
Malcolm Baldrige Award
Established in 1987 to promote the following
Quality awareness
Business achievements of US organizations and
Publicize their successful performance strategies
Criteria include-
1. Leadership Category 120 PTS
2. Strategic Planning 85 PTS
3. Customer-Market Focus 85 PTS
4. Measurement Analysis and Knowledge Mgt 90 PTS
5. Human Resources Focus 85 PTS
6. Process Management 85 PTS
7. Business Results 450 PTS
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Total Points 1000 PTS
Malcom Criteria and Scores
Allotted
1.0
LEADERSHIP 120
1.1 Senior Leadership 70
1.2 Governance And Social Responsibility 50
2.0 STRATEGIC PLANNING 85
3.0 CUSTOMER-MARKET FOCUS 85
5.0 HUMAN RESOURCES FOCUS 85
6.0 PROCESS MANAGEMENT 85
CAT 2 STRATEGIC PLANNING 85 47 56
CAT 3 CUSTOMER FOCUS 85 34 40
CAT 4 MEASUREMENT 90 68 75
CAT 5 HR FOCUS 85 34 40
CAT 6 PROCESS MANAGEMENT 85 34 40
CAT 3 Customer Focus 85 34 40
CAT 4 Measurement 90 68 75
CAT 5 HR Focus 85 73 86
CAT 6 Process Management 85 70 82
• Its score implicates –