approach to decision making which is suitable for a wide range of operations management decisions, including: product and service design equipment selection location planning Decision Theory Capacity planning A set of possible future conditions exists that will have a bearing on the results of the decision A list of alternatives for the manager to choose from A known payoff for each alternative under each possible future condition Decision Theory Elements Identify possible future conditions called states of nature Develop a list of possible alternatives, one of which may be to do nothing Determine the payoff associated with each alternative for every future condition Decision Theory Process If possible, determine the likelihood of each possible future condition Evaluate alternatives according to some decision criterion and select the best alternative Decision Theory Process (Contd) Bounded Rationality The limitations on decision making caused by costs, human abilities, time, technology, and availability of information Causes of Poor Decisions Suboptimization The result of different departments each attempting to reach a solution that is optimum for that department Causes of Poor Decisions (Contd) Certainty - Environment in which relevant parameters have known values Risk - Environment in which certain future events have probable outcomes Uncertainty - Environment in which it is impossible to assess the likelihood of various future events Decision Environments ONE STAGE DECISIONMAKING PROBLEMS Maximin or Minimax- Choose the alternative with the best of the worst possible payoffs Maximax or Minimin- Choose the alternative with the best possible payoff Laplace - Choose the alternative with the best average payoff of any of the alternatives Minimax Regret or Savage Principle- Choose the alternative that has the least of the worst regrets Hurwicz Principle- Stipulates the decision makers view.
Decision Making under Uncertainty Problem 1 A book store sells a particular monthly for Rs.100.He purchases the magazine for Rs. 80.Unsold copies can be disposed of for Rs.30. Weekly demand varies as per the follows six events: E1 : 18 copies E2 :19 copies E3 :20 copies E4 :21 copies E5 :22 copies E6 :23 copies How many copies of the magazine should be purchased for next week? Developing a Pay-off Table
Acts Events A1:18 A2:19 A3:20 A4:21 A5:22 A6:23 E1:18 0 50 100 150 200 250 E2:19 20 0 50 100 150 200 E3:20 40 20 0 50 100 150 E4:21 60 40 20 0 50 100 E5:22 80 60 40 20 0 50 E6:23 100 80 60 40 20 0 Laplace or Equally Likely Principle Laplace principle is based on the principle that if we are uncertain about various events than we treat them equally probable. Under his assumption the expected mean value of pay-off of each strategy is determined and strategy with highest mean value is adopted. If the pay-offs are cost ,strategy with lowest mean is adopted. Problem 1 Act Mean Pay-Of A1 Rs.360.00 A2 Rs.368.30 A3 Rs.365.00 A4 Rs.350.00 A5 Rs.323.30 A6 Rs.285.00
A2 is maximum, it would be adopted. Maximin or Minimax Principle Using this approach ,the minimum pay-off resulting from each strategy is considered and the maximum among the values is selected. Choosing the best(maximum) profit amongst the set of worst (minimum)profit. It is a pessimistic approach. In case of lose best(minimum) loss amongst the set of worst(maximum) losses, Minimax Principle. Problem 1 Act Minimum Pay-Off A1 Rs.360.00 A2 Rs.310.00 A3 Rs.260.00 A4 Rs.210.00 A5 Rs.160.00 A6 Rs.110.00
A1 is maximum, it would be adopted. Maximax or Minimin Principle I t is a optimistic principle. It suggests that for each strategy maximum profit should be considered and strategy with highest of these values is associated should be chosen. For each strategy minimum loss should be considered and strategy with minimum of these values is associated should be chosen Problem 1 Act Maximum Pay-Off A1 Rs.360.00 A2 Rs.380.00 A3 Rs.400.00 A4 Rs.420.00 A5 Rs.440.00 A6 Rs.460.00
A6 is maximum, it would be adopted.
Minimax Regret or Savage Principle This principle is based on the concept of regret and calls for the selecting the course of action that minimize the maximum regret. Problem 1 Act Maximum Regret A1 Rs.100.00 A2 Rs. 80.00 A3 Rs.100.00 A4 Rs.150.00 A5 Rs.200.00 A6 Rs.250.00
A2 has least regret value, it would be adopted.
Hurwicz or Principle of Realism Decision makers view may fall somewhere between extreme pessimism (Maximin) to extreme Optimism( Maximax).This principle provides a mechanism by which different level of optimism and pessimism may be shown. For this an index of optimism , is defined on scale ranging from 0 to 1.An =0 means Maximin Principle( pessimism) =1 means Maximax(Optimism). Problem 1 ACT Max Min ( max vale)+(1-)(min value) Value A1 360 360 360X0.6+360X0.4 360 A2 380 310 380X0.6+310X0.4 352 A3 400 260 400X0.6+260X0.4 344 A4 420 210 420X0.6+210X0.4 336 A5 440 160 440X0.6+160X0.4 328 A6 460 110 460X0.6+110X0.4 320 Suppose that Index of optimism =0.6 A1 is maximum, it would be adopted. Decision Making Under Risk The decision situation wherein the decision maker chooses to consider several possible outcome and probabilities of their occurrence can be stated. Probabilities of various outcomes may be determined from past record
Acts Events Probability
P A1:18 A2:19 A3:20 A4:21 A5:22 A6:23 E1:18 0.05 360 310 260 210 160 110 E2:19 0.10 360 380 330 280 230 180 E3:20 0.30 360 380 400 350 300 250 E4:21 0.40 360 380 400 420 370 320 E5:22 0.10 360 380 400 420 440 390 E6:23 0.05 360 380 400 420 440 460 Maximum Likelihood Principle Under this principle the event that most likely to occur is considered. Then the act is decided for the maximum conditional pay off. A1: Rs.360 A2: Rs.380 A3: Rs.400 A4: Rs.420 A5: Rs.370 A5: Rs.320 A4 is maximum, it would be adopted Expectation Principle Expected Monetary Value(EMV):EMV for an act is computed as the weighed average of all possible payoffs of that act.
i.e. EMV=Pay-off of first outcome X Probability of first outcome +Pay-off of 2 nd outcome X Probability of 2 nd
outcome +Pay-off of 3 rd outcome X Probability of 3 rd
outcome +. .+ +Pay-off of last outcome X Probability of last outcome.
Acts Events Probability
P A1:18 A2:19 A3:20 A4:21 A5:22 A6:23 E1:18 0.05 360 310 260 210 160 110 E2:19 0.10 360 380 330 280 230 180 E3:20 0.30 360 380 400 350 300 250 E4:21 0.40 360 380 400 420 370 320 E5:22 0.10 360 380 400 420 440 390 E6:23 0.05 360 380 400 420 440 460 Expecte d Pay-off 360 376.5 386 374.5 335 288.5 A3 is maximum, it would be adopted Expected Opportunity Loss (EOL): EOL=Regret of first outcome X Probability of first outcome +Regret of 2 nd outcome X Probability of 2 nd
outcome +Regret of 3 rd outcome X Probability of 3 rd
outcome +. .+ +Regret of last outcome X Probability of last outcome.
Acts Events Probabi lity
P A1:18 A2:19 A3:20 A4:21 A5:22 A6:23 E1:18 0.05 0 50 100 150 200 250 E2:19 0.10 20 0 50 100 150 200 E3:20 0.30 40 20 0 50 100 150 E4:21 0.40 60 40 20 0 50 100 E5:22 0.10 80 60 40 20 0 50 E6:23 0.05 100 80 60 40 20 0 Expecte d Regret 51 34.5 25 36.5 76 122.5 A1 has minimum regret, it would be adopted Expected Value of Perfect Information(EVPI) & Expected Value with Perfect Information(EVwPI) EVwPI= Best Pay-off of first outcome X Probability of first outcome +Best Pay-off of 2 nd outcome X Probability of 2 nd
outcome + Best Pay-off of 3 rd outcome X Probability of 3 rd
outcome +. .+ +Best Pay-off of last outcome X Probability of last outcome.
EVPI=EVwPI-Max EMV
Acts Events Probability
P A1:18 A2:19 A3:20 A4:21 A5:22 A6:23 E1:18 0.05 360 310 260 210 160 110 E2:19 0.10 360 380 330 280 230 180 E3:20 0.30 360 380 400 350 300 250 E4:21 0.40 360 380 400 420 370 320 E5:22 0.10 360 380 400 420 440 390 E6:23 0.05 360 380 400 420 440 460 EMV 360 376.5 386 374.5 335 288.5 EVwPI=360X0.05+380X0.10+400X0.30+420X0.40+440X0.10+460X0.05=411 EVPI=411-386=25 Problem 1 Technico Ltd has installed a m/c costing Rs 4 Lacs.The spare parts cost Rs. 4000 each but are available only if ordered in advance.In case the m/c fails and no spare is available cost to the company would be Rs. 18000.The plant has a estimated life of 8 years and the probability distribution during this period is as follows No of failures 0 1 2 3 4 5 6 Probability 0.1 0.2 0.3 0.2 0.1 0.1 0 Ignoring time value of money Calculate 1:Optimal no. of the spare on the basis of a)Maximin,Maximax,Laplace,Hurwicz( 0.7), 2) EMV,EVPI 3)The regret table
Multistage Decision Making (Decision Tree) B Payoff 1 Payoff 2 Payoff 3 2 Payoff 6 2 Payoff 4 Payoff 5 1 Decision Point Chance Event A graphic representation of the sequences of actions-event combination available to the decision maker. A firm owner is considering of drilling a farm well . In the past only 70% of wells drilled were successful at 200 ft. Moreover on finding no water at 200 ft some drilled it further 50 ft but only 20% struck water at 250 ft. The prevailing cost of drilling is Rs. 50 per feet. The farm owner has estimated that in case he does not get his own wells he will have to pay Rs. 15000 over next 10 years to buy water from neighbor.
Problem 1 Problem 2 An oil company has recently acquired rights in a certain area to conduct surveys and test drillings to lifting oil if it is found in commercially exploitable quantities. On the known conditions, the company estimates that there is 70:30 chances of tests showing success. If successful test is carried out expectation of success in drilling is 80:20.e been If test indicates failure expectation of success drilling is 20:80 If no test have been carried out expectation of success drilling is 20:80 Company has the option of testing,driiling without testing or selling rights to other company. Cost and revenues have been estimated for all possible outcomes and the net present value of each is as follows Outcome NPV(in millions) Success With prior test 100 Without prior test 120
Failure With prior test -50 Without prior test -40 Sale of exploitation rights Prior test shows success 65 Prior test shows failure 15 Without prior test 45
Problem 1 Test 3 Problem 1 Test -40 120 3 Problem 1 Test -40 120 2 65 3 Problem 1 Test -40 120 -50 2 65 3 100 1 Problem 1 Test -40 120 -50 2 65 3 100 15 1 Problem 1 Test -40 120 -50 2 65 3 100 15 1 -50 100 Node 1 Outcome Prob. Conditional Value Expected Value 1. Drill Success 0.2 100 20 Failure 0.8 -50 -40 Total -20 2. Sell 1.0 15 15 Node 2 Outcome Prob. Conditional Value Expected Value 1. Drill Success 0.8 100 80 Failure 0.2 -50 -10 Total 70 2. Sell 1.0 65 65 Node 3 Outcome Prob. Conditional Value Expected Value 1. Drill Success 0.55 120 66 Failure 0.45 -40 -18 Total 48
2. Test Positive 0.70 70 49 Negative 0.30 15 4.5 Total 53.5