MIS In Banking

Application of MIS
MIS is collection, processing, management and
dissemination of data to improve business decision
making and gain competitive advantage in the market.
The Bank is a institution which offers financial services
which includes Retail Banking, Investment banking and
personnel banking.
The factors which customers consider before choosing a
particular bank can be summarized as follows:-
1. The ease of doing the business
2. The quality of the personnel and services
3. The range of the financial services
Designing of MIS
The following points should necessarily be addressed while designing MIS for a bank:-
a. Servicing to the Account Holders:-
The factors which greatly influence the service expectations and the perception are as follows:-
1. Customer Expectations
2. Operator
3. Range of the service which is being or is to be provided
4. Class of customers
5. Working hours

b. Customer Database:-
MIS should give following reports to the management:-
1. The non-moving account
2. The account with the balance say more than 50000
3. The routine payments not made
4. The defaults on loan payments
5. The sudden rise and fall in the account movement etc.

c. Service for Business Promotion:-
The MIS should lay a great stress on the collection of the data from various sources in order to analyze
and conclude the future business strategy.
With the help of information Banker should be able to move out to talk to customer and as a result to
get some type of business for the bank.



Need OF MIS In Banking
Regulatory requirements indicated by the RBI for
preparation of off-site Monitoring
Surveillance(OSMOS) Reports on a regular basis in
electronic format.
Need for timely submission of Balance Sheets and
Profit and Loss account
Need for Inter-Branch Reconciliation of Accounts
within a definite time frame
Need to undertake risk management strategies and
for this purpose build up appropriate sets of data
and market intelligence reports.
Benefits of MIS
Data can easily be accessed and analyzed without any
delay, manipulation and processing.
Decisions can be made more quickly and with confidence
as the data is time relevant and accurate.
Significant cost benefits, time savings, productivity gains
and process-reengineering opportunities are associated
with the use of data warehouse for information
processing.
The availability of the customer data and feedback can
help the banks to align their business processes
according to the needs of the clients. The effective
management of customer data can also help to perform
direct marketing and promotional activities.