influence? What is empowerment? What is organizational politics?
Copyright 2012 John Wiley & Sons, Inc. 12-2
Power The ability to get someone to do something you want done. The ability to make things happen in the way you want.
Influence Expressed by others behavioral response to the exercise of power. 12-3 Copyright 2012 John Wiley & Sons, Inc. Two primary sources of power: Position Derives from a persons position in the organization. Personal Resides in the individual. Independent of that individuals position.
12-4 Copyright 2012 John Wiley & Sons, Inc. Legitimate Reward Coercive Process Information Representative TYPES OF POSITION POWER 12-5 Copyright 2012 John Wiley & Sons, Inc. Legitimate power The extent to which a manager can use subordinates internalized values or beliefs that the boss has a right of command to control their behavior.
12-6 Copyright 2012 John Wiley & Sons, Inc. Reward power The extent to which a manager can use extrinsic and intrinsic rewards to control other people. Coercive power The extent to which a manager can deny desired rewards and administer punishments to control other people. 12-7 Copyright 2012 John Wiley & Sons, Inc. Process power The control that a manager has over methods of production and analysis. 12-8 Copyright 2012 John Wiley & Sons, Inc. Information power The access to and/or control of information. Representative power The formal right conferred to an individual by the firm to speak for a potentially important group. 12-9 Copyright 2012 John Wiley & Sons, Inc. Expert Rational Persuasion Coalition Ability to control anothers behavior through the possession of knowledge, experience or judgment. Ability to control anothers behavior because of accepted desirability of an offered goal and a way of achieving it. Ability to control anothers behavior because the person wants to identify with the power source. Ability to control anothers behavior indirectly because of a reciprocal obligation to you or the larger group. Referent 12-10 Copyright 2012 John Wiley & Sons, Inc. Empowerment The process by which managers help others to acquire and use the power needed to make decisions affecting themselves and their work. One view considers power to be something that can be shared by everyone working in flatter and more collegial structures.
12-11 Copyright 2012 John Wiley & Sons, Inc. Two traditions of organizational politics: Machiavellian focuses on self interest and the use of nonsanctioned means philosophy. Art of creative compromise among competing interests - view that states the firm is more than just an instrument for accomplishing a task or a mere collection of individuals with a common goal. 12-12 Copyright 2012 John Wiley & Sons, Inc. Effects of organizational politics Enhances the achievement of organizational goals and survival. Can serve a number of important work functions. Provides a mechanism for circumventing inadequacies and getting the job done. Helps identify problems and move ambitious, problem-solving managers.