Project Title-Absenteeism

By- AMITOZ DHINGRA

130423459
M.B.A 3RD SEM
COMPANY PROFILE
GlaxoSmithKline Consumer Healthcare Limited is an
Indian associate of Glaxo Smithkline Plc, U.K.

Largest players in the health food drinks industry in India

Manufacturing plants located in Nabha, Rajahmundry &
Sonipat has a total workforce of over 2700 people

Flagship product- Horlicks

GSKCH has distribution network in India comprising over
1800 wholesalers & direct coverage of over 4,00,000 retail
outlets.

GSK NABHAS PLANT
GSKs Nabha plant is a huge manufacturing unit so the
requirement of workforce changes with change in production
policy. It is biggest unit of all the three manufacturing units
and it is also the registered office of GSK Consumer Health
Care. The plant at present had a work force varying from
1500 to 2000 out of which approximately 1100 are
permanent. There is a staff and management of about 140
persons. There is a wage agreement for 3 years. The
workers also get weekly off according to Labour Statutes.
The plant runs 24 X 7 and there are 3 shifts which from 5.15
a.m. to 1.15 p.m., 1.15 p.m. to 9.15 p.m. & 9.15 p.m. to
5.15 a.m. The office opens for 6 days in a week.
The employees at GSK are provided 22days leave per year,
casual or sick leaves of 2 days are allowed, after two days they
are send written notice if they do not inform about their
absenteeism. There are other types of leaves which include
paternity leaves of 5 days, maternity leaves, flexible hours and
half day are provided to parents attending their children.
There is a union of workers who are lead by the union leader
who makes all the communication on behalf of the workers with
the top management for making any demands or negotiations
which are their legal right given by the company law. The
employees are allowed to cashed their both the leaves and most
of the employees work throughout the year and choose this
option
Contd.
Absenteeism
Absenteeism can be defined as Failure of
employees to report for work
when they are scheduled to work.

How to manage employee burnout


TYPES OF ABSENTEEISM
1. INNOCENT
ABSENTEEISM
.
2. CULPABLE
ABSENTEEISM
MALADJUSTMENT WITH FACTORY
SOCIAL AND RELIGIOUS CEREMONIES
HOUSING CONDITIONS
INDUSTRIAL FATIGUE
UNHEALTHY WORKING CONDITION
ALCOHOLISM
ABSENCE OF ADEQUATE WELFARE ACTIVITIES
INDEBTNESS
IMPROPER & UNREALISTIC PERSONNEL POLICIES
INADEQUATE LEAVE FACILITIES
CAUSES OF ABSENTEEISM
EFFECTS OF ABSENTEEISM

Lost productivity of the absent employee
Overtime for other employees to fill in
Decreased overall productivity of those
employees
Any temporary help costs incurred
Possible loss of business or dissatisfied
customers
Problems with employee morale
OBJECTIVE OF MY STUDY
To conduct detailed study on absenteeism at GSK.
To identify the factors that lead to absenteeism.
To identify the variables that reduces the
absenteeism
To find the root cause of absenteeism
To find the suggestions and recommendations to
reduce





RESEARCH METHODOLOGY

A Questionnaire was designed which
included questions related to absenteeism.

To carry out the survey each worker was
interviewed for around 15 to 20 minutes
and their responses were noted down.



CONTD.


The details of the survey -:

Sample size-100
Sampling technique- Random sampling
Type of interview -personal interview

LIMITATIONS OF THE STUDY
The responses may be influenced by personal bias.
Generally do not provide in-depth understanding of underlying issues,
reasons or behaviour patterns.
The study may not cover each & every facility provided by the
organization.
Some respondents may have distorted the figures / facts or may have
not disclosed the true information because of the hesitation to tell the
right data.

DATA ANALYSIS

&

INTERPERTATION
Q1. For how many years you have been working with Glaxo smith Kline

It can be seen that 56% of the workers at Glaxo smith Kline are working for
more than 10 years whereas 36% are working for more than 5 yrs.
Q2 how often they remain absent in a month?

INTERPRETATION - It can be seen that 94% of the workers do not
Remain absent.2% remained absent for just once.

Q3 According to you what are the main reasons for
employees absent?

According to 93% workers, personal problem is the reason for being absent.
4% think that stress can also be the reason.
Q4 your views regarding absenteeism policy of glaxosmith
Klein?

It can be seen that 75% workers rate the present Absenteeism policy as good
whereas 20% rate it as excellent.
Q5 Are you clear about your work or job responsibilities?

It can be seen that 92% of the workers at Glaxosmith Kline are clear regarding
their work Responsibilities
Q6 Are you satisfied with your work?

IT can be seen that 82% of the workers are fully satisfied with their Work whereas
16% workers think their work as good.
Q7. Views regarding work environment in glaxosmith?

80% workers feel that the working environment At glaxosmith Kline is good .
Q8 your relation with your superior?

76% workers have good relations with the superiors whereas 20% have excellent
relations with the superiors.
It can be seen that 40% workers think that their superiors behavior toward their
problems is excellent & 55% workers consider it as good.

Q9 Your superior behavior towards your problem?

Q10 your views regarding facilities provided at glaxosmith Kline?

It can be seen that 85% workers consider that facilities provided to them are
good whereas 10% consider them as excellent.

FINDINGS

IT has been found that there are many factors influence the workers
absenteeism, some of them are as follows
1) FAMILY ORIENTED & RESPONSIBILITES : It was observed that
absenteeism is due to family Oriented and more responsibilities of workers.
It increases in harvesting season.
2) SOCIAL CEREMONIES : In some cases it was found that social and
religious functions Divert worker from work.
3) HOUSING FACILITY In some cases, the workers remain absent
because there is No housing facilities and the workers stay alone and great
Distance from factory.
4) SICKNESS AND ACCIDENT : In some cases the workers remain absent
due to ill health and Disease and also workers remain absent due to
accident.
5) WELFARE FACILITES Some of the workers are not satisfied with
welfare facilities.
6) WORKING CONDITIONS Some , workers feel that there is not good
working condition, because they work in standing position which causes to
remain absence for relaxation.

SUGGESTIONS

Proper working condition in the factory, so that
worker can devote their full effort & energy for
achieving the production gasket assigned to them by
the management.
Social welfare measures should be undertaken.
Protection from accident & sickness.
Facilities for obtaining leave for rest by this the
management will be able to know in advance how
many workers would take leave on a particular day
or date.
Development of workers by training so that they
are aware of risks.
In case of personal & family e.g. illness of children
in case of married woman employees which make
absences unavoidable, leave should be granted
liberally.


GOOD WORK CONDITION
ADEQUATE
WAGES
LEAVE FOR
REST.
Incentives
&
Bonus
Cheap
housing
&
Medical
Service
RECOMMENDATIONS
To reduce unavoidable absence due to sickness
& industrial accident, program of industrial
hygiene & safety should be strengthened.
Regularity in attendance can be encouraged to
some extent by the offer of a bonus.
Adaptation of a well defined recruitment
procedures .
Motivation of worker; workforce & social
measures. The management should recognized
the needs of the workers and offer them
adequate & cheap Housing facility, or subsidized
food, free medical aid and transportation facilities
Liberal grants or leave.
Improved common & prompt redressed of
consciences.
Cordial & healthy relationship between the senior
& junior, between the management & the
workers.



Healthy
Relationship
between Senior &
Juniors.
Conclusion
Employees regular presence is a must to every company
as work progress can take place effectively only if the
employees are working without any break. Same wise an
employee can excel in his job and can know his level of
expertise in his job only when he goes to work regularly.
Studying the absenteeism helps to find out the reason for
major absenteeism and eliminate them.
There by the absenteeism rate is very low in GSK .
And this benefits both the organization and the employee.
THANK YOU