FAIRUZ AIMI BINTI MOHAMMAD AZMI 2013981839 TALENT MANAGEMENT DEFINITION Talent management can be defined as an integrated, dynamic process which enables organisations to define, acquire and develop the talent that is needs to meet its strategic objectives (Bersin, 2008).
Talent Management is the business process that continuously meets our needs regarding timely access and use of talent in highly effective business driven ways (Adams, 2011).
Talent Management is a set of integrated organizational HR processes designed to attract, develop, motivate, and retain productive, engaged employees (Johns Hopkins University, 2010).
Talent management is a set of entrepreneurial human resources processes and practices ensuring the sustainable effectiveness of the most skilled workers within an organization (Serendi, 2014). IMPORTANT ASPECTS
Talent management makes a company more competitive in business competition This special human resource process helps any company to keep one of its most valuable assets that is super talented employees. Applying this crucial process increases company's revenue effectively and efficiently. PROCESS
Started at the beginning of the recruitment process
Following process usually followed by Unilever HRD and talent specialist
Creates a comprehensive profile of their talent Talent management process E-tool Recruitment (inc. applying to a job internally or externally) VURV Learning Learning Management System Goal setting, Performance evaluations, Performance rating, Succession planning, high potential listing PDP online system Reward e-Reward system PRINCIPLES
1. Alignment with Strategy GENERAL ELECTRIC ORACLE Moved more engineers into GEs senior executive band
Management wanted to add some nonfinancial and behavior-based measures 2. Internal Consistency SIEMENS IBM Assigns the new graduates hires to a learning campus and assesses them at the development center.
Conducts customer satisfaction survey twice a year to learn. (Source: Stahl, Management Review Magazine, 2012) 3. Cultural Embeddedness IKEA SAMSUNG Explores the job applicants values and beliefs,
Embrace a culture that promotes creativity, empowerment and open communication.
4. Management Involvement UNILEVER PROCTER AND GAMBLE Believes in recruiting only the very best people.
A.G. Lafley, former CEO convinced that Nothing I do will have a more enduring impact on P&Gs long-term success than helping to develop other leaders.
5. Employer Branding Through Differentiation SHELL INFOSYS Each subsidiary receives its own resources to build the brand.
Initiated a Catch Them Young program in India.
MEASURING SUCCESS - DELL INDICATOR OF ENGAGEMENT & MANAGER EFFECTIVENESS Experiences Perceptions Outcome s Manager Coaching technique Feedback Career development Ethical DELL Culture Vision/Strategy Work & Opportunities Think Feel Do Performance s Retention TALENT MANAGEMENT PRACTICES OF Employees are a high value corporate asset Its management approach focuses on speed and risk taking It doesnt just have free food, it offers amazing food Economic rewards and employee benefits The physical space encourages openness, collaboration and innovation Transparency and openness are emphasized Unique practices for solving corporate problems Ranked No.1 Employer Brand Image in 2013 (Glassdoor) 4.7 rating in talent recruitment while GOOGLE received 4.3 (Glassdor, 2013) Acqui-hiring is an unique corporate practice Contest-based recruiting The Facebook Hacker Cup Hackathon college recruiting Its CEO as ots chief recruiter It would be weird for us to require a college degree and If you can build awesome stuff and have big impact, thats all were looking for Were doing really well against the hiring goals that we have (Mark Zuckenberg) REFERENCES 1. See R.E. Lewis and R.J. Heckman, Talent Management: A Critical Review, Human Resource Management Review 16 (2006): 139-154.
2. E.G. Chambers, M. Foulon, H. Handfield-Jones, S.M. Hankin and E.G. Michaels, The War for Talent, McKinsey Quarterly 3 (1998): 44-57.
3. E.E. Lawler III, The Folly of Forced Ranking, Strategy & Business 28 (2002): 28-32; and J. Pfeffer and R.I. Sutton, Hard Facts, Dangerous Half-Truths and Total Nonsense: Profiting from Evidence-Based Management (Boston: Harvard Business Press, 2006).
4. Serendi. (2014). Talent Management contributes to maintain companies' competitive advantage. See how. Retrieved 2014, from http://www.serendi.com/en/talent-management-definition/what-is-talent- management.html.
5. Chambers, The War for Talent.
6. M.A. Huselid, R.W. Beatty and B. Becker, The Differentiated Workforce (Boston: Harvard Business Press, 2009).
7. R.S. Schuler, S.E. Jackson and I. Tarique, International HRM: A North America Perspective, a Thematic Update and Suggestions for Future Research, International Journal of Human Resource Management (May 2007): 15-43.
8. Unilever talent management. (2012). Retrieved 2014, from http://www.nvp-plaza.nl/documents/doc/talent- mgmt-nvp.pdf