Leading Through Change

Alisha Kleiner
Creighton Glober
Jacob Moore
Jared Ruff

Overview
John P. Kotter
Traits of effective leaders
Eight steps to transform you organization
Four Mistakes That Lead to Failure



John P. Kotter
Professor of Leadership at Harvard School
of Business
Speaker At Management Meetings
Author of six best selling books:

Traits of Effective Leaders
Quest for learning
Risk takers
Open to people and ideas

Eight steps to transform you organization
Establish a sense of urgency
Form a powerful guiding coalition
Create a vision
Communicate the vision
Empower others to act on the vision
Plan for and create short-term wins
Consolidate improvements and produce still
more change
Institutionalize new approaches
Establish a Sense of Urgency
Change is urgent and imperative
Balance short-term goals with long-term
vision
Utilize short-term gains as reminders

Establish a Sense of Urgency
S.W.O.T. analysis
Set the mood
Manage time




Form a Powerful Guiding Coalition
Create a team to lead change
Engaging the right talent
Guiding the coalition strategically
Working as a team, not just as a collection of
individuals

Create a Vision
Emotional as opposed to rational
Clear intention and attainable
Guides decision-making
Directs the change effort

Vision, Results, and Sustainable Success


High


RESULTS

Low




Unsustainable
Success

Sustainable
Success

Stagnation

Aborted
Vision
Weak Strong
VISION

Communicate the Vision
Leaders set an example
Various vehicles to communicate new
vision

Empower Others to Act On the Vision
Eliminate obstacles to change
Change structures that undermine the
vision
Encourage risk-taking activities

Plan for and Create Short-term Wins
Plan for tangible goals
Establish goals and create improvements
Reward employee involvement

Consolidate Improvements and
Produce Still More Change
Change structures and policies to fit the
vision
Hire right employees to implement vision
Keep things fresh
Institutionalize New Approaches
Create a relation between change
behaviours and success
Implement strategies to ensure leadership
development

Four Mistakes That Lead to Failure
Writing a memo instead of lighting a fire
Talking too much and saying too little
Declaring victory before the war is over
Looking for villains in all the wrong places
Writing a Memo Instead of Lighting a Fire
Managers fail to create the sense of
urgency during change
Do not just send out a report, have a
meeting

Solution
Gather group to identify complacencies
Brainstorm ways to counteract
complacencies
Develop action plan to implement ideas

Talking Too Much and Saying Too Little
Most leaders under communicate their
change in vision by a factor of 10
Use speeches and memos too often
Lead by example
Leaders must behave consistently with
their goals
Solution
Lead by example
Leaders should behave consistently with
their goals

Declaring Victory Before the War Is Over
Often with initial success, leaders lose
sight of overall objective
Forget the difficulty and time it takes to
make change

Solution
Dont settle for too little too soon
Dont lose sight of the work thats left to be
done

Looking for Villains In All the Wrong
Places
The perception that middle-management
resists change is unfair
Educated workforce-everyone is involved
in the change process
Biggest obstacles to change are people
directly under the CEO

Solution
Build a guiding coalition that represents all
levels of the organization

Conclusion
John P. Kotter
Traits of Effective Leaders
Eight steps to transform you organization
Four Mistakes that lead to failure


Conclusion
No organization today - large or small, local or global - is immune to
change. To cope with new technological, competitive, and
demographic forces, leaders in every sector have sought to
fundamentally alter the way their organizations do business.
John P. Kotter