it is! What Positioning is owning a piece of consumers mind
Positioning is not what you do to a product Its what you do to the mind of the prospect
You position the product in the prospects mind Examples Colgate is Protection
Lux is Glamour
Ponds is Care
Axe is Confidence
Gillette is Quality How The easy way to get into a persons mind is to be first Xerox, Kodak, Polaroid, Sun TV, The Hindu, F&L
If you didnt get into the mind of your prospect first, then you have a positioning problem Better to be first than be best
In the positioning era, you must, however, be first to get into the prospects mind How The basic approach is not to create something new or different, but manipulate whats already in the mind
To find a unique position, you must ignore conventional logic
Conventional logic says you find concept inside product Not true; look inside prospects mind
Its difficult to change behaviour, but easy to work with it - Paco Underhill You concentrate on the perceptions of the prospect, not the reality of the product
Points of Difference Associations Attributes or benefits that consumers strongly associate with the brand Not available in competitive brands Unique Selling Propositions Sustainable Competitive Advantages Points of Parity Associations Not unique to brands but may be shared with other brands Category Points of Parity: Attributes and Benefits that exist at the generic and expected level Critical for Brand Extensions Guidelines Start by looking not at the product but at the position in the market that you wish to occupy, in relation to competition
Think about how the brand will answer the main consumer questions What will it do for me that others will not? Why should I believe you?
Try to keep it short and make every word count and be as specific as possible Vagueness opens the way to confused executions What is key insight? Key Insight is seeing below the surface / seeing inside the consumer
Insight expresses the totality of all that we know from seeing inside the consumer
An insight is a single aspect of this that we use to gain competitive advantage
By identifying a specific way That the brand can either solve a problem or Create an opportunity for the consumer Key Insight I wish to be socially accepted Key Insight Soap leaves my skin nourished and pampered How to find one? What are the ways in which the category / brand can improve someones life?
What are the conflicting needs that people face and that the brand can solve?
How important is it that the product delivers? Who will notice?
What is standard of excellence in the category?
With every answer you get, you need to probe deeper: Why is that? The 3Cs of positioning Be Crystal clear
Be Consumer-based Be relevant and credible to the consumer Write in consumer language and from consumers view point
Be Competitive Be distinctive Focus on building brand elements into powerful discriminator Be persuasive Be sustainable And then The brand name!
The name is the first point of contact between the message and the mind
The brand name is a knife that cuts the mind to let the brand message inside Ries & Trout