CHAPTER 2

Fundamentals of HRM

DeCenzo and Robbins HRM 7th Edition 1

WHAT DO YOU KNOW ABOUT
HRM?
• WHO?
• WHAT?
• WHERE?
• WHEN?
• WHY?

DeCenzo and Robbins HRM 7th Edition 2

 CHAPTER 2 TOPICS:
• 1: Management functions
• 2: HRM importance
• 3: HRM definition
• 4: Environmental influences
• 5: Management affects HRM
• 6: Labor unions
• 7: Staffing, training, development functions
• 8: Motivation, maintenance functions
• 9: HR department activities
• 10: Effects of company size and location
DeCenzo and Robbins HRM 7th Edition 3
1: MANAGEMENT ESSENTIAL
FUNCTIONS
• Plan
• Organize
• Lead
• Control

DeCenzo and Robbins HRM 7th Edition 4

2: IMPORTANCE OF HRM
• Complexity
• Change
• Strategy vs
Representation
• Certification

DeCenzo and Robbins HRM 7th Edition 5

2: CHANGE AND
COMPLEXITY
• Complicated laws
• Complex jobs
– Skills, boundaries,
project teams
• Global work sites
• HR specialists
– Psychology, sociology,
law, organization and
job design

DeCenzo and Robbins HRM 7th Edition 6

2: STRATEGY AND
REPRESENTATION
• Competitive
advantage
• Proactive
• Culture
• Performance systems
• Recruiting
• Training
• Retention

DeCenzo and Robbins HRM 7th Edition 7

2: HRM CERTIFICATION
• Society for Human
Resource
Management
• Human Resource
Certification Institute

DeCenzo and Robbins HRM 7th Edition 8

3: HRM DEFINITION
• ARE ANY OF YOU
WONDERING WHY
YOU ARE IN THIS
CLASS….

DeCenzo and Robbins HRM 7th Edition 9

3: HRM DEFINITION
• Staff or support
function
• Part of every
managerial job

DeCenzo and Robbins HRM 7th Edition 10

3: HRM ACTIVITIES
• GETTING PEOPLE
• PREPARING PEOPLE
• STIMULATING
PEOPLE
• KEEPING PEOPLE

• (Any questions about that part of

your job as a manager?)

DeCenzo and Robbins HRM 7th Edition 11

3: STAFFING (GET)
• Strategic human
resource planning
• Recruiting
• Selection

– See Exhibit 2-1

DeCenzo and Robbins HRM 7th Edition 12

Exhibit 2-1: Human Resource Management: Primary Activities

DeCenzo and Robbins HRM 7th Edition 13

 3: TRAINING AND
DEVELOPMENT (PREPARE)
• Orientation
• Training
• Development
– Employee
– Career
– Organization

DeCenzo and Robbins HRM 7th Edition 14

3: MOTIVATION (STIMULATE)
• Job design
• Performance
appraisals
• Rewards and
compensation
• Employee benefits

DeCenzo and Robbins HRM 7th Edition 15

3: MAINTENANCE (KEEP)
• Health and safety
• Communications
• Employee relations

DeCenzo and Robbins HRM 7th Edition 16

4: MAJOR EXTERNAL
INFLUENCES ON HRM
• Dynamic environment
• Government
legislation
• Labor unions
• Current management
practices

DeCenzo and Robbins HRM 7th Edition 17

 4: REMEMBER CHAPTER 1?
• That chapter dealt
with the dynamic
environment of HRM

• Write down as many

topics from chapter 1
as you can
remember...

DeCenzo and Robbins HRM 7th Edition 18

 4: CHAPTER 1 TOPICS
WERE….
• Globalization
• Diversity
• Changing skill
requirements
• Continuous
improvement
• Work process
engineering
• Decentralized work
sites
• Employee involvement
• (Did I leave any out?)
DeCenzo and Robbins HRM 7th Edition 19
 4: LEGISLATION

• How have employment laws affected

– Your work life?
– Your family life?
– Your parents?

• Pair up with a person next to you and tell

each other “stories”

DeCenzo and Robbins HRM 7th Edition 20

 5: MANAGEMENT THOUGHT
• Frederick Taylor
• Hugo Munsterberg
• Elton Mayo
• W. Edward Demming
• Peter Drucker
• Dave DeCenzo
• Tom Peters
• Mary Parker Follett

DeCenzo and Robbins HRM 7th Edition 21

 6: LABOR UNIONS
• Exist to assist
workers
• Constrain managers
• Affect non unionized
workforce

DeCenzo and Robbins HRM 7th Edition 22

 7: STAFFING ACTIVITIES
• Employment planning
– Strategic goals and
objectives
– Job requirements
change
• Job analysis
– Job description
– Job skills
• Recruiting
• Selection
DeCenzo and Robbins HRM 7th Edition 23
 7: TRAINING AND
DEVELOPMENT GOALS
• Adapt to new
surroundings
• Cope with change
• Meet organizational
needs

DeCenzo and Robbins HRM 7th Edition 24

 7: TRAINING AND
DEVELOPMENT DOES
• FOCUS TIME
• Employee training YOU NOW
• Employee development ? ?
• Career development ? ?
• Organization development ? ?

– See Exhibit 2-3

DeCenzo and Robbins HRM 7th Edition 25

Exhibit 2-3: Training and Development Activities

DeCenzo and Robbins HRM 7th Edition 26

 8: MOTIVATION
• Implications
– Individual
– Managerial
– Organizational
• Performance
– Willingness
– Ability
• Respect

DeCenzo and Robbins HRM 7th Edition 27

 8: MOTIVATION GOAL
• Competent and
adapted employees
• With up-to-date skills,
knowledge, abilities
• Exerting high energy
levels

DeCenzo and Robbins HRM 7th Edition 28

 8: MAJOR MOTIVATORS
• Maslow
• McGregregor
• Herzberg
• McClelland
• Adams
• Vroom
• Me

DeCenzo and Robbins HRM 7th Edition 29

 8: MAINTENANCE
• Health
• Safety
• Communications
• Employee assistance
programs
• Environment where
employee voices are
heard

DeCenzo and Robbins HRM 7th Edition 30

 9: HR DEPARTMENTS

H R D I V I S I O N

V P H R

E M P L O Y M E N T C MO AM N P A E G N E S R A T I O N A T NR DA I BN EI N N G E FM I TA S N
M A N A G E R

DeCenzo and Robbins HRM 7th Edition 31

 9: MATCH UP ROLES AND
DEPARTMENTS
– ROLES • DEPARTMENTS

• Trainer • EMPLOYMENT
• HRIS (income,
security)analysis • TRAINING
• Recruiter • COMP&BENEFITS
• Safety • EMPLOYEE
• ER RELATIONS
• Newsletter

DeCenzo and Robbins HRM 7th Edition 32

10: VARIATIONS

• Shared services
• Outsourced services
• Generalists-
specialists
• Globalized

DeCenzo and Robbins HRM 7th Edition 33

QUICK: REVIEW CHAPTER 2
• Remember these
terms?
– HR Service center
– ADA
– McGregor
– Demming
– Plan, Organize, Lead,
Control
– Human Resource
Certification Institute

DeCenzo and Robbins HRM 7th Edition 34

 BACK TO SQUARE ONE
• Major HR functions are…...
– Training
– Maintenance
– Motivation
– Staffing

• Which one interests you most?

DeCenzo and Robbins HRM 7th Edition 35

FORTUNATE US…..
• We study them ALL in
this course!

DeCenzo and Robbins HRM 7th Edition 36

 PREVIEW: CHAPTER 3
• Guess what the topic is?
– (a) Civil Rights Act
– (b) Americans with Disabilities Act
– (c) Family and Medical Leave Act
– (d) Employee Retirement and Security Act
• NO, it’s not environmental influences
again…

DeCenzo and Robbins HRM 7th Edition 37

Exhibit 2-2: Relevant Laws Affecting HRM
Practices

DeCenzo and Robbins HRM 7th Edition 38

Exhibit 2-4: Key Elements of Classic Motivation
Theories

DeCenzo and Robbins HRM 7th Edition 39

Exhibit 2-5: Sample HRM Organizational Chart, Sample,
Activities, and Selected Salaries

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