Professional Documents
Culture Documents
Exit Interviews
Suggestion Boxes
Grievance procedure
Opinion Surveys
Open door policy
Forms of grievance
Factual
Imaginary
Disguised
Step Ladder Procedure
Filling or Written
Grievance Step No. 1
Supervisor or
Foreman Step No. 2
Joint Grievances
Committee Step No. 4
SETTELEMENT
Guidelines for effective grievance
Handling:
Patient hearing by superior
Root of the Problem
Concern to solve problem
If Real - Remove causes
If Imaginary - convince workers
Time limit
Writing the grievance
Gather Relevant facts
Communication of redressed
Follow up-Action