2006 Cisco Systems, Inc. All rights reserved.

Cisco Confidential Presentation_ID 1

E2E Execution
Kick Off
C3 Evolution
Q3FY09
2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2
12/12 BAT Exit
Review and Sign-Offs
TCB (10/17-12/12) TCC (12/22-2/13) TCA (9/8-10/10)
September November October
BAT Planning
Scenario
Identification
Stakeholder
Reviews
Execute BAT
BAT Tester
Identification
10/6 10/24
9/29 10/10
We are here
Tester
Identification
9/15 9/26
Execute UAT
1/05-2/6
2/13 UAT Exit
Review and
Sign-Offs
December
Stakeholder
Reviews
11/17-12/5
January
10/20 11/6
QA Dry Run 11/7 11/18
Execute E2E 11/18 12/05
9/1 9/19
UAT Planning 10/20 11/7
11/10 11/28
Data
Prep
10/27 10/31
Retest
12/1 12/5
Scenario
Identification
11/10 11/21
C3 Evolution Business Testing Timelines
Test Case
Prep
Detailed
Validation
10/13
10/20
E2E Kick Off
Meeting 10/10
SWT Scenario
Identification
7/28 - 8/9
Detailed Scenario Review 10/20
E2E Logistics Meeting 11/17
11/17-11/21
2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 3
E2E: Planning Steps
11/10-11/17
COMPLETE
QA, IT, and Business Obtain availability confirmation from infra,
crossflow systems, and testers.
Logistics Preparation
11/7 11/18
COMPLETE
QA with IT Support First pass of E2E testing to ensure
stability
QA Dry Run Testing
10/22-11/6
COMPLETE
Business with QA and
IT Support
Test cases identified and imported into
Quality Center
Business to add test cases
to QC
10/22
COMPLETE
PMO with Business,
Theaters, IT, and QA
Final inventory of scenarios with detailed
steps and supporting data
Review detailed steps/data
with the team
10/21-11/3
In Process
Theaters Scenarios augmented with data elements Identify required test data
10/13-10/21
COMPLETE
Business Tracks Detailed steps with data requirements
called out for each scenario
Validate/edit detailed
scenario steps
Successful E2E execution demonstrating
a stable and high quality solution.
Common understanding of the E2E
execution logistics
Calendar indicating when scenarios will
be run
Agree on high level inventory and
approach
Output
11/18-12/5 Business, with QA and
IT Support
E2E Execution
11/17
TODAY
PMO with Business,
Theaters, IT, and QA
E2E Execution Kick Off
Meeting
11/17
COMPLETE
PMO with Business
Support
Schedule Scenario
Executions
10/10
COMPLETE
PMO with Business,
Theaters, IT, and QA
E2E Planning Kick Off
Meeting
Dates Owners Activity
2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 4
E2E: Business Scenarios
High Level Scenarios
Create Warranty Contract for product purchase
Transact Product Based Service (PBS) Order with Product Purchase
Transact Service Order for Installed Uncovered Products
Transact a combined AS & TS Service
Transact a Renewal Order in CSCC
Transact a Quarterly Sweep
a: Manage Contract Data MMAT
b: Manage Contract Data OCM
Provide Technical Support

Scenario Variations
Standard vs. Non standard deals
Large $ quotes vs. small $ quotes
Direct, 1-tier, 2-tier
Multi-national quoting
E2E Scenario Inventory and Execution Schedule:
https://ework.cisco.com/Livelink/livelink.exe?func=ll&objId=33271126&objAction=browse&sort=name
2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5
E2E Scenario Inventory and Tracker
https://ework.cisco.com/Livelink/livelink.exe?func=ll&objId=33271126&objAction=browse&sort=name
Key Contacts
Scheduling
Information
Step
Status
2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 6
Team E2E Execution Schedule
Scenario M
11/17
T
11/18
W
11/19
R
11/20
F
11/21
M
11/24
T
11/25
W
11/26
R
11/27
F
11/28
M
12/1
T
12/2
W
12/3
R
12/4
F
12/5
1
2
3
4
5
6
7a
7b
8
E2E Scenario Inventory and Execution Schedule:
https://ework.cisco.com/Livelink/livelink.exe?func=ll&objId=33271126&objAction=browse&sort=name
2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 7
Team E2E Execution Schedule
Teams M
11/17
T
11/18
W
11/19
R
11/20
F
11/21
M
11/24
T
11/25
W
11/26
R
11/27
F
11/28
M
12/1
T
12/2
W
12/3
R
12/4
F
12/5
MCBS 2, 5 2 2 2 2 2 1, 2 1 7b
SO 3 5 5 4 6 6 7a 7a 2
QTC 4 3, 4 4, 5,
6
4 6 2 2,
7a
1,
7a
1, 2 2
SCME 4 5, 6 8 6,
7a
7a 2,
7a,
7b
2 1 2
TS 8 1
BI 6 4, 6 4
ODS 4 6 2 1
EDW 4 2
E2E Scenario Inventory and Execution Schedule:
https://ework.cisco.com/Livelink/livelink.exe?func=ll&objId=33271126&objAction=browse&sort=name
2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 8
E2E: Execution Logistics
Handoffs
Execution will begin at 8am each day and run to 4pm
Once you have completed your step(s), please send an email to Evan
Epstein, Carlos Diego, Paul Jandrisevits, and the tester(s) who will be
performing the next step(s). In your email, please reference the steps
you have completed and any relevant data you are passing
downstream.
If you encounter any blocking issue that will have a material impact on
your ability to complete your step within the estimated time slot, please
email Evan Epstein, Carlos Diego, Paul Jandrisevits, and the tester(s)
who will be performing the next step(s) so they can be made aware of
the issue.

Communications
Running sametime conference throughout each day including all of the
days key contacts to provide easy access to work through issues.
E2E wiki will be updated with testing status throughout the day. Wiki
updates will trigger email notifications to all subscribed users.




2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 9
E2E: Test Entrance and Exit Criteria
100% execution
90% pass rate
Defects
S1= 2
S2= 4
S3= 6
S4= 8
S5= 10

E2E Entrance Criteria
(TCB)
BAT and E2E (TCB)
(Discovery)
E2E Scenarios Defined
Detailed Steps Validated
Data Requirements Identified
Test Cases Entered into
Quality Center
Scenarios Scheduled
Key Contacts Identified
Handoff, Status Tracking
processes defined

2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 10
Useful Links
End to End Testing Wiki:
http://zed.cisco.com/confluence/display/CAWIKI/E2E+Testing

End to End Folder on Livelink:
https://ework.cisco.com/Livelink/livelink.exe?func=ll&objId=33271126&objAction=browse&sort=name

End to End Scenario Inventory and Schedule:
C3E E2E Master Scenario Inventory

Test Data Folder:
https://ework.cisco.com/Livelink/livelink.exe?func=ll&objId=33336708&objAction=browse&sort=name

Quality Center Link:
http://qualitycenter.cisco.com/qcbin/start_a.htm

Quality Center End to End Test Plan Path:
ERMO Quarterly Releases\Q3FY09 Mar Release\C3 Evolution\3.Enterprise Test\TCB\E2E

Quality Center End to End Test Lab Path:
ERMO Quarterly Releases\Q3FY09 - Mar Release\C3 Evolution (C3E)\3. Enterprise Test\TCB\E2E\C3E
E2E



2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 11