MANAGEMENT INFORMATION SYSTEMS (MIS)

 An MIS provides managers with information and support for

effective decision making, and provides feedback on daily operations

 Output, or reports, are usually generated through accumulation of

transaction processing data

 Each MIS is an integrated collection of subsystems, which are

typically organized along functional lines within an organization

Generating Information
 Outputs of a
Management Information System

Scheduled reports
Produced periodically, or on a schedule (daily, weekly, monthly

Key-indicator report
Summarizes the previous day’s critical activities
Typically available at the beginning of each day

Demand report
Gives certain information at a manager’s request

Exception report
Automatically produced when a situation is unusual or requires management
action
Scheduled Report Example
DAILY SALES DAILY REPORT

ORDER CUSTOMR SALES SHIP QUANTITY ITEM AMOUNT

# ID REP ID DATE #

P12453 C89321 CAR 08/12/09 144 P123 RS 3000

p12453 C89665 CAR 08/12/09 212 P122 RS 1000

p43255 C22323 GWK 08/13/09 122 P333 RS 2000

p12543 C74677 SAK 09/12/09 111 P899 RS 3232

p43542 C34355 TWA 11/13/09 133 P331 RS 5000

 Key Indicator Report Example

KEY INDICATOR REPORT

DAILY SALES KEY INDICATOR REPORT

THIS LAST LAST
MONTH MONTH YEAR
TOTAL ORDER MONTH TO RS 10000 RS 15000 RS 100000
DATE

FORECASTED SALES FOR RS 10000 RS 150000 RS 200000

THE MONTH
DEMAND AND EXCEPTION REPORT EXAMPLE

Daily Sales by Sales Rep Summary Report

Prepared: 08/10/xx

Sales Rep ID Amount

CAR $42,345
GWA $38,950
SAK $22,100
JWN $12,350
Daily Sales Exception Report – ORDERS OVER $10,000
Prepared: 08/10/xx
Order Customer Sales Ship
# ID Rep ID Date Quantity Item # Amount

P12453 C89321 CAR 08/12/96 144 P1234 $13,214

P12453 C89321 CAR 08/12/96 288 P3214 $15,660
P12453 C03214 GWA 08/13/96 12 P4902 $11,224
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 ADVANTAGES OF MIS

It Facilitates planning

In Minimizes information overload

MIS Encourages Decentralization

It brings Co ordination

It makes control easier

MIS assembles, process , stores , Retrieves , evaluates and

Disseminates the information

 Management Information Systems for Competitive
Advantage

1. Provides support to managers as they work to achieve corporate

goals

2. Enables managers to compare results to established company

goals and identify problem areas and opportunities for

improvement
 Functional aspects

Financial 1. Financial statements

MIS 2. Uses and management of
funds
3. Financial statistic for
control

1. Profit/loss and cost systems

Accounting 2. Auditing
MIS 3. Internal auditing
4. External auditing
5. Uses and management of funds

Marketing 1. Marketing research

MIS 2. Product development
3. Promotion and advertising
4. Product pricing

1. Human resource planning

Human 2. Personnel selection and recruiting
Resources 3. Training and skills inventory
MIS 4. Scheduling and job placement
5. Wage and salary administration