PLAN TO DEVELOP TO

MEASURE WORK
SATISFACTION
Group :3
Adnan - H003
Gulshan - H011
Nishant - H019
Priyanka H027
Sayantika H035
NAME
PANGS work satisfaction test


RATIONALE
Job Satisfaction : Job satisfaction is the level of contentment a person has
regarding his/her job.
Global level : whether the individual is satisfied with the job overall
Facet level : whether the individual is satisfied with different aspects of the
job
Different aspects of job covered in this plan are:
Feedback
Team work
Work-life balance
Compensation and benefits
Recognition
Opportunity for growth
Work Environment
Decision making & autonomy
Communication
RATIONALE
Why study job satisfaction of employees?
A Happy Employee is a Good Employee : The best
ways to get someones best work is to make them
comfortable and happy.
Employee Retention: We all know you need to
retain your employees.
Increased Productivity: Once your employee is
satisfied, your productivity is satisfied.
Creating a Community: Work place is after all a
community of people.


ADMINISTRATION
Dear Friends,
Job satisfaction is important for all of us and we
want to increase our satisfaction always. To do this
it is necessary to understand your perception
towards your job. We are seeking your cooperation
in carrying out this project on job satisfaction.
Please indicate your honest opinion. You dont need
to mention your name. your responses will be kept
confidential and will be used for research work only.
Thank you for your kind support.
ADMINISTRATION : INSTRUCTIONS
Below is the list of statements related to various aspect of
work. Take your own time to mark your choice for each
statement. The test wont takes more than few minutes. There
is no right or wrong OR good and bad response. Read each
statement and mark each statement according to your level of
agreement or disagreement with that statement using the
scale below:
Strongly Disagree : 1
Disagree : 2
Neither agree nor Disagree : 3
Agree : 4
Strongly Agree : 5
Now go ahead and work on the test. Remember to answer every
question
ABOUT THE TEST
The test has been designed to test job satisfaction
in 8 aspects of job, namely :
Feedback
Team work
Work-life balance
Compensation and benefits
Recognition
Decision making & autonomy
Opportunity for growth
Work Environment
Communication
5 questions for every aspect using 5-point Likert
scale
INITIAL QUESTIONS
Formed by brainstorming among the group
members.
FINAL QUESTIONNAIRE
Formed after conduction a pilot test with 10
people and discarding off the statements
having low variation in response.
SCORING KEY
Question set:

Feedback 1,2,4,30,31
Opportunities for growth 3,5,14,33,32
Team work 15,16,23,26,27,
Work-life balance 6,17*,18*,24*,29,
Compensation and benefits 7,19*,25,28*,38
Work environment 8*,21,37,39*,40
Recognition 9,20,36,41,42*
Communication 13,34*,35,44,45*
Decision making & Autonomy 10,11,12,22,43

SCORING
For Global level satisfaction
Total points is calculated by adding points of
individual statements.
Final score is calculated by dividing total point by
no. of items.
For facet level satisfaction
Total points for each subgroup is calculated.
Final subgroup score is calculated by dividing
subgroup score by no. of items in that subgroup.


INTERPRETATION
The Global and facet level scores are indicated on
the following line having 3 as mid-point.




1 to 2 represents high dissatisfaction
2 to 3 represents moderate dissatisfaction
3 to 4 represents moderate satisfaction
4 to 5 represents high satisfaction
1 2 3 4 5
TARGET POPULATION
The test has been designed for in view IT and
BPO sector and MNCs.
VALIDITY AND RELIABILITY
Reliability : we will try to test and establish
the reliability using The Spearman-Brown
Formula.
rsb = (1+r)/2r

Validity : we will use content validity to find
validity of the statements of the test.