Company Profile

4/23/2014

Nextgen Infratel Pvt. Ltd.

About NGIPL
NGIPL is one of the fastest growing Telecomm VAS & IT solutions providing company, providing services ranging from Value Added Services, Internet Marketing, VOIP to Managed services. We at NGIPL are propelled by an ideology; it's our fathomless passion for the art of Transformation of Technology to Business Gains, Designing & Creativity that drives us to the limits for creating those unimaginable wonders for our clients. NGIPL delivers full range of VAS services, web designing, VOIP and Internet Marketing services such as adverts, website designing and redesigning, web development, website maintenance, e-commerce, CMS, logo creating, search engine optimization services, SEO content writing and much more with high quality work at affordable price. Our Managed Services division offers outsourcing solutions such as SMS , Voice, Email Campaigns and Market Research. At NGIPL we provide practical answers to critical business challenges which will help your business thrive!! We are Business Partners with companies like: AIRCEL Ltd., ACL Mobile Ltd to enhance your business support. In the due course of time, NGIPL has also shown diversification in handling Real Estate Brokering with business of many Real Estate Brands, like, DLF, Jaypee, Gaur Green Developers, etc. It gives us great pleasure to invite you to take a look at the plethora of services that we offer.
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About NGIPL
Consolidated Usage/ Traffic

NGIPL is a leading developer of consumer and enterprise mobile value added services A pioneer in the mobile VAS space the company has been a unique, innovative service provider for over 10 years Currently manages over 100 million. SMS per month, 1 million voice calls, 50 million emails Products & services are spread across 3 key verticals o Mobile Communities o Enterprise Mobility o Mobile Content Business Partners Tata Tele Services, ACL Mobile Ltd
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Text SMS
In Million

Million Million

Months

Voice Calls
In Thousand

Months

Business Partners ACL Mobile Ltd

Over 40 mobile operators customers across 25 countries and 1000+ enterprise customers Focused on development of mobile applications across SMS, IVR & GPRS/ 3G Products include SMS Chat, Voice Chat, Mobile Social Networking, Bulk SMS, Short Codes, Mobile Radio and various Content and Subscription Services The Company has 225 employees, and is headquartered in Delhi (NCR) with offices in Mumbai, Kolkata, Dubai Winner of The Red Herring 100 Asia award and the Deloitte Technology Fast 50 India award for three consecutive years

Guatemala Jamaica Honduras El Salvador Colombia Brazil Bolivia Paraguay

Iraq Kuw Jordan ait Bahrain Qatar Bangladesh UAE E Thailand India Oman g Saudi Arabia y p Sudan Malaysia Nigeria t Sri Lanka Maldives Ug a n d a

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Nextgen Infratel Pvt. Ltd.

Over 1,000 + Enterprise Customers in India

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We Understand your Business Needs

People

Process

Technology

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Enterprise Solutions
Bulk SMS Solution Easy to use web application Domestic/ International sms Service, Transactional and Promotional messaging solutions Platform and TPS business models for SMS Customize application Email Marketing Bulk Emailing HTML/ Text Email Survey Email Events/ Postcards Upload unlimited contacts Voice Call Voice promotions/ campaigns Click2call Easy recording via phone/ professional recording available

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Nextgen Infratel Pvt. Ltd.

Enterprise Solutions
VoIP Easy to use web application Domestic/ International sms Service, Transactional and Promotional messaging solutions Platform and TPS business models for SMS Customize application Web Designing Bulk Emailing HTML/ Text Email Survey Email Events/ Postcards Upload unlimited contacts Domain Registration & Hosting Google Ad Words Face Book Fan Page Creation

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SMS Bulk Messaging

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SMS Process
Transactional sms Banking& Finance, Insurance, Healthcare, Stock Alerts, Education

Web Applications / HTTP API / XML / SMPP

SMS

Promotional sms Marketing for Real Estate, FMCG, Retail

Platform /TPS business model

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IVR Interactive Voice Response

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Types of IVR

Out Bound Dial

(Interactive, Non interactive)

Target Marketing

In Bound Dial

IVR
Viral Marketing SMS 2 Call

Click 2 Call

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Types of Events
Courtesy calls Customer winback Customer loyalty surveys

Emergency notifications

Process notification

Appointment reminders

Service notification

Renewal reminders On-boarding for financial services 4/23/2014 Nextgen Infratel Pvt. Ltd.

Problem notifications

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Solution Architecture for Out dial Voice

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Metric's for Success

Reduction in number of repetitive inbound calls Reduction in missed appointments

Number of referrals

IVR

Reduction in customer churn

Reduction in missed deliverables Increase in renewal rates

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Click To Call

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Click2Call Promotions for Online Users

Click to Call can be used to empower their online visitors to proactively initiate the communication. It allows web users to access the voice content with a click!!! Knowing their destination better Connect to call center with just a click
User Selects the agenda and clicks the provided banner or link Visitor is prompted to enter the mobile no. to initiate the call Visitors receives a call on the mentioned mobile no. The pre recorded message can be played. The IVR flow can be designed as per the requirement. Visitors can be connected to the call center. Detailed MIS, report includes Call duration, time stamp, failed calls, name, city etc.
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Solution Architecture for Click2Call

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Benefits of Click2Call
Reduce the Visitors Acquisition Cost - VAC Improved quality of interactions Reduce the Website Abandonment by using existing website to create more leads by uploading these numbers Increase the ROI for the Online Campaign Quick and effective way to market your product and increase your sale Zero response time to generate more customer leads and better service delivery

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Viral Marketing Short Codes, Long Codes, Virtual No.

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Viral Marketing SMS2Call

The Visitor can initiate a call by sending SMS to short code or a virtual no. The SMS triggers the pre recorded voice call on the MO request , where the Visitor is requested to record their request for information in their voice. The Visitor is requested to enter the mobile no. to get the desired information about their destination. This can be effectively used to virally promote the new tourism programs.

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Viral Marketing Solution Architecture

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Benefits of Viral Marketing

Non Intrusive Customer Initiated Process Word of Mouth marketing User generated Content Prevent the customer from walking to Competition Party can be proactive in proving the user with a interface to be more interactive. Reduce the TAT to revert to customer query from 48 hrs to 5 sec.

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Email Marketing

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Email campaign Features

Ready to use, no programming required Can add your company name and logo online with your own domain name. Customized email promotions User management for managing all users under you. Unlimited Contact list and Email Campaign Management. Template Management & email scheduling Survey Creation

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E-mail Functionalities

Email Marketing

Email Survey

Graphical Reports

Unlimited Contact List

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Email Architecture

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Why NGIPL?
70+ Crore Categorized HNI Mobile and Email Database of India. Innovative Schemes to increase sales benefiting Company and Consumer. Committed time frame to sell the schemes. Costing For SMS AND Email: PROMOTIONAL SMS International Route -0.15 Paisa / SMS PROMOTIONAL SMS (Sim Base) -0.08 Paisa / SMS TRANSACNAL SMS 1 Lac - 0.20 Paisa / SMS Promotional Email - 0.03 Paisa / Email Voice SMS 1 Lac -0.25 Paisa/30 Second Whatup SMS -0.24 Paisa/SMS Contact us +91120-666-9000 website: www.ngipl.in
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Thank You

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