Chapter 17, e-Learning

Outline 17.1 17.2 17.3 17.4 17.5 17.6 17.7 17.8 17.9 Introduction e-Learning Technologies and Infrastructure e-Learning Overview e-Learning Solution Providers Training Marketplaces Information Technology (IT) Training Online Traditional Education Online Studying Online Educational Supplies and Resources Online

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17.1 Introduction
E-learning
The use of the Internet and related technologies for the development, distribution and enhancement of learning resources

Provides students and professional with skills for career advancement, enabling busy people to learn new technologies Experts believe it to be the fastest growing education industry, expecting it to double in size between 2000 and 2002

2001 Prentice Hall, Inc. All rights reserved.

17.1 Introduction
e-Lea rning SWOT Ana lysis

Strengths

Ability to offer education to large numbers of students from distant locations. Lower costs (travel, instructor fees). Shorter courses mean less time commitment necessary from corporate students. Lower cost means education is more accessible to people with limited financial resources. Use best instructors making best courses available to all.

Weaknesses Large commitment to technology needed from universities, corporations offering elearning courses. Lack of face-to-face contact with students. Current technology does not support low-cost, high-bandwidth, synchronous studentteacher interaction.

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17.1 Introduction
Opportunities Ability to reach the world instantaneously with the latest news and technologies. Ability to train sales force and employees about product advancements. Access to courses from a variety of universities. Decrease long-term education expenses by shifting learning programs to the Web. Threats Lack of student interest. Equipment and technology requirements restrict adoption of e-learning. Lack of human interaction deters the learning process. Most corporate instructor-led courses last 4-5 days, comprehensive coverage of some topics could be lost in a shorter e-course.

2001 Prentice Hall, Inc. All rights reserved.

17.2 e-Learning Technologies and Infrastructure

Video-conferencing technology Streaming audio and video Redundant storage space High-bandwidth required to broadcast courses over the Web Computer-based-training (CBT)
Interactive educational software presented on floppy disks and CDs Allows students to take a self-paced course in any number of subjects Since no downloading is necessary, bandwidth is not a concern with CBT courses
2001 Prentice Hall, Inc. All rights reserved.

17.2 e-Learning Technologies and Infrastructure

Web-based-training developers must consider that their courses will be used on varying operating systems and platforms Cross-platform
Products are accessible by many different operating systems

Asynchronous courses
Can be taken any time, are self-paced and will not have the benefit of a live instructor Courses must minimize student confusion by providing a basic interface and clear, concise content Students should have the ability to communicate with each other using chat programs and message boards
2001 Prentice Hall, Inc. All rights reserved.

17.2 e-Learning Technologies and Infrastructure

Storage space is a major concern for e-learning vendors
Each course requires a database of information that can be downloaded by the students Audio and video require additional server space

Synchronous courses
Occurring in real time Audio and video with live instructors will require even more resources to ensure that systems function properly when the courses are delivered

Learning Management Systems (LMS)

A database which can be accessed by employees and students, providing course outlines, explanations, prerequisite information and courses
2001 Prentice Hall, Inc. All rights reserved.

17.3 e-Learning Overview

Learning marketplace
Connects students and teachers to courses on the Internet

Businesses design e-learning opportunities to supplement their current products and services Online universities offer both accredited and nonaccredited courses Online learning also includes classes for people interested in developing new skills or entertaining hobbies

2001 Prentice Hall, Inc. All rights reserved.

17.3 e-Learning Overview

Opponents of e-learning
Fear of an increase in the digital divide Copyright infringement Online learning reduces social interaction among children Lack the socialization aspects of a traditional education Web-based training is not always designed by skilled educators

2001 Prentice Hall, Inc. All rights reserved.

17.4 E-Learning Solution Providers

Build customized courses for businesses Monitor the success of the training to determine the companys return on investment (ROI)
The ratio of cost savings and increased revenue to money

Providers:
DigitalThink Centra Saba SmartForce THINQ.com

Click2Learn
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17.5 Training Marketplaces

Training marketplace
A forum for companies that need training but do not want to pay the development and implementation costs of designing their own program

Allow companies to select the material they need and pay per course

2001 Prentice Hall, Inc. All rights reserved.

17.5 Training Marketplaces

e-Lea rning So lutio n Pro vid er Saba URL www.saba.com Fea tures Offers consulting services, solutions implementation, hosting services, scalable corporate education services and performance management. TopClass, WBT Systems signature product, offers design and development services for Web-based training. Provides e-learning platform with customizing capabilities. A tour of VCampus and a demonstration course are available through the site. Offers customized e-learning solutions and support services. Provides customized Web-based training through Thinq Learning Consulting services.

WBT Systems

www.wbtsytems.com

VCampus

www.vcampus.com

SmartForce THINQ

www.smartforce.com www.thinq.com

2001 Prentice Hall, Inc. All rights reserved.

17.5 Training Marketplaces

Click2Learn
www.click2learn.com

A database of products and services to help individuals and companies find the courses they need. This site also has a skills assessment feature that helps customers evaluate their e-learning needs. Companies wishing to develop their own training can use the Click2Learn Toolbook product to develop and sell courses on the Click2Learn site. Design, development and deployment of training courses based on corporate needs. Consulting services are also available. Licenses and distributes online learning courses to colleges, universities, etc. Builds online courses to meet corporate needs, provides distribution methods and consulting services.

Headlight.com

www.headlight.com

PBS Adult Learning Service Caliber

www.pbs.org/adultlearning

www.caliberlearning.com

2001 Prentice Hall, Inc. All rights reserved.

17.6 Information Technology (IT) Training Online

Provides the advantage of hands-on experience Students can learn new languages and techniques and apply them directly while at the computer Training Providers:
Knowledgenet.com Wavetech.com Ameritrain CyberStateU CodeWarriorU Net-Scene Quisic

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17.6 Information Technology (IT) Training Online

Quisic Corporate Programs. (Courtesy of Quisic. All Rights Reserved.)

2001 Prentice Hall, Inc. All rights reserved.

17.6 Information Technology (IT) Training Online

2001 Prentice Hall, Inc. All rights reserved.

Quisic Corporate Programs. (Courtesy of Quisic. All Rights Reserved.)

17.6 Information Technology (IT) Training Online

URL www.knowledgenet.com Pro d uc ts a nd Servic es View demonstrations of KnowledgeNet including KnowledgeNet Live (e-learning classroom setting, dual-band communication, etc.); KnowledgeNet Express (experience Microsoft and Cisco training sessions); KnowledgeNet Custom (view custom designed training session); KnowledgeNet Mentor and KnowledgeNet Labs. Provides IT training and certification from a variety of vendors. Offers instructor-led training, self-paced study, computer-based training, certification, etc. Provides hands-on computer training.

gocertify.earthweb.com www.wavetech.com www.ameritrain.com

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17.7 Traditional Education

Elementary High school College and adult students Accredited and non-accredited universities over degrees online In the future wireless applications may allow classes to be taken while commuting to and from work

2001 Prentice Hall, Inc. All rights reserved.

17.7 Traditional Education

University University of Dallas URL imba.udallas.edu Pro g ra m s Offered e-Commerce, Telecommunications Management, Information Technology and Sport Management MBA and Management of Technology MS Industrial Technology, MS Occupational Safety, graduate and undergraduate courses Juris Doctorate, Executive JDSM MBA MBA MBA, Paralegal Studies, Legal Nurse Consulting, Criminal Justice and Law. MS, MBA, PhD

Colorado State East Carolina University

www.biz.colostate.edu www.dcs.ecu.edu

Concord University Suffolk University Jones International University Kaplan

bw.concordlawschool.com www.suffolkemba.org www.educationalbenefit.com www.kaplancollege.com

Capella University

www.capellauniveristy.com

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17.8 Studying Online

Sc ho o l URL Purp o se

Stanford NYU Columbia UCLA UPenn

eskolar.com NYUOnline.com Fathom.com OnlineLearning.net Pensare.com

Designed for healthcare professionals, allowing them to meet patient needs and continue their education. Delivers customized content packages to business organizations. Provides articles, interviews, lectures and additional resources in technology, business, law, etc. Offers both accredited and nonaccredited continuing education courses. Hosts an e-learning center, now offering Strategic Business Plan Analysis.

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17.8 Studying Online

Tutor.coms whiteboard. (Courtesy of tutor.com, Inc.)

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17.9 Educational Supplies and Resources Online

Books, videos and other materials offered at a low cost Financial aid applications Used book/ book-buy-back sales Online services:
eCampus.com Varsitybooks.com Bigwords.com Addall.com Bookfinder.com FreeScholarships.com

2001 Prentice Hall, Inc. All rights reserved.