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JOB SATISFACTION OF EMPLOYEES IN VERKA MILK PLANT

PRESENTED BY

What is Job satisfaction?


Job satisfaction has been defined as a pleasurable emotional state resulting from the appraisal of ones job); an affective reaction to ones job; and an attitude towards ones job.

EFFECTS OF JOB SATISFACTION:


ON PRODUCTIVITY:
Though research evidence does not establish any consistent positive relationship between satisfaction and performance,

the general consensus is that I the long run if not in short run
job satisfaction lead to increased productivity. Research evidence indicates that the satisfied workers will not

necessarily be the highest producer. In fact the rewards


employees received result in greater performance.

ON ABSENTEEISM:
There is a inverse relationship though based on pretty research evidence between satisfaction and absenteeism. When satisfaction is high absenteeism tends to be low and vise versa. As in productivity, absenteeism is subject modification by certain factors like the degree to which people feel that their jobs are important. Employees who believe that their work is important then do those who do not feel this way. It is also worth mentioned that a high degree of job satisfactions will not necessarily result in low absenteeism, while a low level of job satisfaction is likely to bring about high absenteeism.

ON TURNOVER:
Like that between satisfaction and absenteeism an inverse relationship though at a moderate level has been established between satisfaction and turnover. However, there is other moderating as well as influencing the employees turnover rates. Commitment to the organization is one such factor. There may be some employees who cannot see them working anywhere else, so they remain in the organization regardless of how much dissatisfied they feel in the organization. Similarly if the condition of the economy will stay where they are. Just the opposite tends to apply to the general economy condition in which jobs easily available. If green pastures are available employees do not mind going in search of them, even when they are satisfied with their existing jobs.

ON OTHER DIMENSIONS:

Employees with high job satisfaction tend to have better mental and
physical health. They learn new job related tasks more easily and quickly.

They commit less mistakes including on the job accidents.


They have and file fewer grievances about the job and the management.

Last but not the least; the satisfied employees tend to evidence
pronominal attitude towards their co-workers and customers.

MEASURING JOB SATISFACTION


There are many methods for measuring job satisfaction. By far, the most common method for collecting data regarding job satisfaction is the Likert scale (named after Rensis Likert). Other less common methods of

for gauging job satisfaction include: Yes/No questions, True/False


questions, point systems, checklists, and forced choice answers.

VARIABLES AND MEASURES


The overall job satisfaction levels of the Faculty members measured with the help of five dimensions namely; Job, supervisor, coworkers, pay and promotion. Information regarding faculty members' age, education,

job level, foreign qualification, numbers of years in


organization, other sources of income, sex, and marital status have also been obtained

STRATEGIES TO IMPROVE YOUR JOB SATISFACTION


SET NEW CHALLENGES Here are some ideas that may help.

Improve your job skills. Imagining yourself in your dream job, you might see
yourself as an excellent project manager a confident communicator and a highly organized person. Why not work on these skills in your present job?

Develop your own project. Take on a project that can motivate you and give
you a sense of control. Start small, such as organizing a work-related celebration, before moving on to larger goals. Working on something you care about can boost your confidence. Mentor a co-worker. Once you've mastered a job, you may find it becoming routine. Helping a new co-worker or an intern advance his or her skills can often restore the challenge and the satisfaction you desire.

BEAT THE BOREDOM


Does your job seem boring sometimes? Do you run out of things to do? If so, your abilities may not match your responsibilities. Here are some suggestions: Break up the monotony. Take advantage of your work breaks. Read. Listen to

music. Go for a walk. Write a letter.


Cross-training. Does your work consist of repetitive tasks, such as entering data into a database or working on an assembly line? Talk with your boss about training for a different task to combat boredom. Once you've completed the training, you can switch back and forth. Volunteer for something different. If you hear that your company is launching a new project, volunteer for the work team.

Ask for a new challenge. If you're comfortable doing so, tell your supervisor
you're a little bored with what you're doing and would like a new challenge.

STAY POSITIVE
Try these techniques: Stop negative thoughts. Pay attention to the messages you give yourself. When you catch yourself thinking your job is terrible, stop the thought in its tracks. Put things in perspective. Remember, everyone encounters good days and bad days on the job. Look for the silver lining. "Reframing" can help you find the good in a bad situation. For example, you receive a less than perfect performance appraisal and your boss warns you to improve or move to another job. Instead of taking it personally or looking for another job right away, look for the silver lining. Depending on where you work, the silver lining may be attending continuing education classes, working closely with a performance coach and having the satisfaction of showing your boss you're capable of change. Learn from your mistakes. Failure is one of the greatest learning tools, but many people let failure defeat them. When you make a mistake at work, learn from it and try again. Be grateful. Gratitude can help you focus on what's positive about your job. Ask yourself, "What am I grateful for at work today?" If it's only that you're having lunch with a trusted co-worker, that's OK. But find at least one thing you're grateful for and savor it.

OBJECTIVE OF THE STUDY

The main objective of the research is to study the attitude of the employees towards their position in organization and if they are found resistant to suggest measures to overcome the same. Below are some secondary objectives to fulfill the main objective: 1. To find the satisfaction of the employee towards its job 2. To study the facilities given to the employees of the organization.

DATA ANALAYSIS & INTERPRETATION


1. Years of service with the company.

More than 15 years 23%

0 5 years 24%

10 15 years 30%

5 10 years 23%

2. This organization is a pretty good place to work.

Cant Say 20%

No 23%

Yes 57%

3. Are you satisfied with your current position

Cant Say 17%

No 13%

70%

4. Your workload is challenging & involves lot of burden.

Cant Say 13%

Yes 23%

No 64%

5. Are you satisfied with the working environment of the organization?

No 13%

Cant Say 7%

Yes 80%

6. Does organization pays you sufficient salary as per your workload.

Cant Say No 3% 10%

Yes 87%

Limitation of the study


1. The survey was carried through a questionnaire and the questions were. Formed kept in mind the aspects of perception most important is positioning. 2. Question preparation is prove to researchers bias a well.

3. The finding of the survey may not be representative of the market as it is limited
in scope. 4. The Sample of the project is 80 retailers. 5. The retailers are selected at random without any consideration. 6. The project has been based on the information provided to me by the retailers and all the analysis and interpretation has been done on its basis. So if the retailers provided any wrong information to me I do not owe any responsibility

for that.
7. Time was a very limiting factor because of the vary limited respondent were contracted.

Findings:
The survey was carried through a questionnaire and the questions were. Formed kept
in mind the aspects of perception most important is positioning. Question preparation is prove to researchers bias a well. The finding of the survey may not be representative of the market as it is limited in scope. The Sample of the project is 80 retailers. The retailers are selected at random without any consideration.

The project has been based on the information provided to me by the retailers and all
the analysis and interpretation has been done on its basis. So if the retailers provided any wrong information to me I do not owe any responsibility for that. Time was a very limiting factor because of the vary limited respondent were contracted.

Suggestions
Provision of reasonable wages plays an important role in improving the standard of
living. This single factor is imp for a worker than any other. So, the company must provide adequate wages to the workers. Systematic planning reduces hurdles at workplace and it ensures smooth flow of work methods. So, the present method of planning the work would be maintained as before to attain the goals very effectively. The mutual cooperation between employees at workplace is very important to carry out

the work at right time, so, the organization should take of providing scope for
communication with other departments. Attractive schemes would activate employees and increase individualistic work efficiency. Extra and intra mural facilities are also boosting factors for efficient work source.

CONCLUSIONS
Findings and suggestions are based on the survey conducted and these points are to be looks into and steps are to be taken in this regard for higher growth. From this analysis I conclude that the job provides the opportunity to the employees to exercise his/her skills at work place. Number of the employees

accepted that at times there is a considerable flexibility in co-coordinating with


work and they are satisfied with the existing inter personal communication. In the Verka milk Plant, Patiala they follow the systematic planning and review process to evaluate the performance of employee. From analysis it was observed that there is scope for the improvement of working conditions. Salary packages would hike so that it can be in par with market rate. Finally I would like to conclude that the employees of Verka milk Plant are satisfied with their work and organization.

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