Professional Documents
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human beings
Human Relations
Employee Relations
Communication
Introduction
Human beings are interdependent because of the principle of individual differences Individual differences bring about personal idiosyncracies of a truth therefore, we live our lives managing relationships The discipline that studies behaviour and relationships is human relations.
Definition
According to Keith Davis: Human relations is an area of management practice which is concerned with the integration of people into a work situation in a way that motivates them to work productively , cooperatively & with economic , psychological & social satisfaction.
Human Relations
GREET PEOPLE
There is nothing as well received as a cheerful word of greeting. It is not just the words Good Morning, Good Afternoon, or Good Evening It is also the tone, the sparkle in the eyes, and the expression on the face
Human Relations
SMILE AT PEOPLE
When someone smiles out of genuine delight, a facialwith muscle called the orbicularis Be generous your smile involuntarily contracts, oculi It takes 72 muscles to frowncrinkling and onlythe 14 around the eyes. Most of us are to skin smile. incapable of deliberately moving The smile must come through yourthis eyes muscle, means that a person not just which your lips. It has towhen be a genuine, fakes a smile, hersmile. orbicularis oculi likely warm, and bright won't budge. The orbicularis oculi is a muscle in the face that closes the eyelids.
Human Relations
RUBY
Human Relations
Human Relations
BE CORDIAL
Speak and act in a spontaneous and cordial manner as if everything you do is a genuine pleasure. And our interaction should not be an intrusion, but a soft and warm dialogue.