Submitted To: Ms.

Amandeep Kaur

Presented By:

Anupama
Shelly Shilpa

3/25/2014

Presented By :Anupama Shelly Shilpa

MCA-3rd year

Introduction of e-Governance
E-governance can be defines as
use of information & communication by government to enhance the range, quality of information & services provided to the citizen in an cost effective manner.

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Presented By :Anupama Shelly Shilpa

According to World Bank

E-Government refers to the Use of information technologies That have the ability to transform relations with citizens, businesses, and other arms of government . These technologies can serve better delivery of government services to citizens.
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Why E-Governance
E-Government can transform citizen service provide access to information to empower citizens enable their participation in government and enhance citizen economic and social opportunities so that they can make better lives, for themselves and for the next generation.
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Components Of E-governance
Technological Component Social Component Cultural Component Political Component Psychological Component: Service Component

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Presented By :Anupama Shelly Shilpa

Types of Interactions in e-Governance

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Presented By :Anupama Shelly Shilpa

Interventional Strategies of E-Governance

Transitive Counseling Electronic Accessibility: Institutional Networking: Ethical Framework: Role Shifting Strategies

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Presented By :Anupama Shelly Shilpa

Benefits Of E-Governance
Better access to information and quality services for citizens. Simplicity, efficiency and accountability in the government. Expanded reach of governance.

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Presented By :Anupama Shelly Shilpa

E-Governance Challenges Specific to India

Lack of Integrated Services Lack of Key Persons Population Different Languages

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Presented By :Anupama Shelly Shilpa

Its Relevance to India

Governance
Transparency Peoples participation Promotion of a democratic society

Public services
Efficient, cost-effective and responsive governance Convenient services to citizens and businesses Greater citizen access to public information Accountability in delivery of services to citizens

Management
Simplicity, efficiency and accountability Managing voluminous information and data effectively Information services
Presented By :Anupama Shelly Shilpa

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Initiative Till Date

Customs and Excise (Government of India) Indian Railways (Government of India) Postal Department (Government of India) Passport / Visa (Government of India) CARD Registration Project (State Government of Andhra Pradesh) LOKMITRA (State Government of Himachal Pradesh)
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Customs and Excise (Government of India)

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Indian Railways (Government of India)

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CARD Registration Project (State Government of Andhra Pradesh)

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LOKMITRA (State Government of Himachal Pradesh)

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National E-Governance Program

Agriculture Municipalities Gram Panchayats (elected village administration) Common Service Centers (CSCs)

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Success and Failure in eGovernment Projects

Classification Percentage

Success

15%-

Partial Failure

60%+

Total Failure
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25%+
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Poll Results
Classification Percentage

Total Success
Partial Failure Total Failure
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20%
30% 50%
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Understanding e-Government Success and Failure

Limitations in the methods used. Operational and Technical aspects Design-Reality Gap Model Other aspects

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Conclusion

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