Professional Documents
Culture Documents
PGPM 2013-15
Idea in Brief
Traditional approach Globalization, Technology, Transparency Uncertainty
Change capability
SYSTEMS
AStephen Elop, Nokias CEO, wrote in a memo to his staff , Our competitors arent taking our market share with devices; they are taking our market share with an entire ecosystem.
8 teams per store Bonuses based on store profitability for past 4 weeks
Core behavior & skills - judgment, communication, impact, curiosity, innovation, courage, passion, honesty, and selflessness
The Metrics? Different from more typical methods of tracking the progress of a particular change initiative Track complex variables, such as the effectiveness of teams and workgroups: the pace of change they are experiencing, whether or not they are developing needed skills in sufficient numbers, the effectiveness of work processes and so forth Also assessing employees engagement, emotional energy levels and commitment to innovation Realistic assessments of the broader corporate culture
References
Book Beyond Change Management: Building Organizational Change Capability Dean Anderson, Linda Ackerman Anderson Papers/Journals Adaptability: The New Competitive Advantage, HBR July-August 2011 Designing organizations that are built to change, MIT Sloan Management Review Designing Change Capable organisations by Edward LawlerIII, California Management Review 2006 Cracking the code of Change Management, HBR AGILITY and RESILIENCE in the Face of Continuous Change, Report by American Management Association (AMA) The change-capable Organization, By Walter G. Gossage, Yaarit Silverstone and Andrew Leach
Your success in life isnt based on your ability to simply change. It is based on your ability to change faster than y our com petition, customers and business. Mark Sanborn