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Developing

HR Scorecard
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Visit www.exploreHR.org for more
presentations on Human Capital Strategy
and Personal Development

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HR
Strategy
Map
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HR Strategy Map
Drive Long term
Shareholder Value

Enhance ROI of HR Strategic Enhance Employee


Initiatives Productivity
Financial

Enhance “Internal
Create Positive Work
Customer” (Employee)
Environment
Satisfaction
Internal
Customers

Apply Excellent Develop Strategic Implement Best Optimize


Recruitment Employee Talent Management Performance
Process Competencies Practices Management System
HR Internal
Process

Learning

Develop Internal HR Deploy HRIS System


Capabilities

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HR
Scorecard
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HR Scorecard

Strategic Objectives Key Performance Indicators

Drive Long term


• Shareholder value
Shareholder Value • Shareholder value growth

• ROI of HR Strategic Programs


Enhance ROI of HR
Strategic Initiatives
and Initiatives

Enhance Employee • Profit per Employee


Productivity • Revenue per Employee

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HR Scorecard

Strategic Objectives Key Performance Indicators

Create Positive • Ranking in “Best Place to Work Annual


Work Environment Survey” (conducted by Fortune
Magazine)
• % of Employee Turn Over

Enhance “Internal • Employee Satisfaction Index


Customer” (Employee)
Satisfaction

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HR Scorecard

Strategic Objectives Key Performance Indicators

Apply Excellent • Average lead time to recruit employees


Recruitment Process • Recruiting cost per employee
• Performance of New Recruits during the
First Two Years of Employment

• Average Lead Time to Develop Strategic


Develop Strategic Competencies
Competencies
• Average Lead Time to Close Strategic
Competencies Gap
• % of Strategic Competencies Available
within the Organization

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HR Scorecard

Strategic Objectives Key Performance Indicators

• Number of Qualified Talents per


Implement Best Talent
Strategic Positions
Management Practices
• Progress of Talent Development Plan
(actual vs. plan)
• % of Senior Managers who Have Been
Promoted Internally

• Average Competency Assessment


Optimize Performance
Scores
Management System
• Number of Performance Feedback
Session Conducted per Year

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HR Scorecard

Strategic Objectives Key Performance Indicators

• % of HR Employees who Develop


Develop Internal HR
Capabilities Individual Development Plan
• % of HR Employees who Fully
Execute Their Individual
Development Plan

• Progress of HR Portal
Deploy HRIS System Implementation (actual vs. plan)
• Accuracy Level of HR Database

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