A Case Study of PepsiCo & CocaCola Limited

Researcher:- Dr. M. K. Gupta Shreelata Neelesh. BYRajani .Raising Reenu. Singh.

The Indian soft drinks industry has witnessed a radical in the last few year. In India, after the exit of Coke in 1977, Parle and Pure drinks controlled the soft drinks market. Parle introduced Thumps Up in the beginning of 1980s. Until 1991, the domestic market was ruled by Parle, with a 60% market share. But the market scenario change drastically when in 1991, Pepsi Foods Limited(PFL) made an entry in India.

Strategy
According to Thompson & Strickland , A companys strategy consists of the combination of competitive moves & business approaches that managers employ to please Customers, compete successfully, & achieve organizational objectives.

The Level At Which Strategies Have Implication Are

1. To study of the major strategies implemented by the soft drink companies. 2. To know about the effect of these strategies.

o PRIMARY DATA:-

The primary data has been collected through survey method. Data was collected both consumers and retailers. Questionnaires were used to collect data.
o SECONDARY DATA:The secondary data was collected through Newspapers, Journals, Magazines, References Books and Internet.

Major Players in Soft drinks Industries

The major players in the soft drink market in India are Coca- Cola & PepsiCo.

COCA-COLA LIMITED COCA-COLA INDIA

Coca- Cola was the leading soft drink s brand in India until 1977. After that Government Reduce its equity stakes required under F.E.R.A. i.e. Foreign Exchange regulation Act. After a gap of 16 years , Coca-cola returned India in 1993. Coke has portfolio of more than 3000 beverages which ranges from diet & regular sparkling beverages to still beverages such as 100% fruit juices & fruit drinks , waters, sport drinks, teas & coffee, & milk & soy-based beverages.

YEAR 1886 1887

MAJOR EVENT

Coca cola was created by John Pemberton, a pharmacist in Atlanta, Georgia, who sold a syrup mixed with fountain water as a potion for mental disorder. Coca-Cola was registered as a trademark.

1895
1899

Cola-Cola was being sold in every state & territory in U.S.A.

Coca- Cola franchised its bottling operations in U.S.

1906
1920s

Cokes first bottling plant was opened in Canada, Cuba & Panama.
Coke bottled in 27 countries , In spite of this reach volume was low quality & inconsistent & effective advertising was challenge with language, culture, & Government regulation all serving as barriers. ll nd World war Every man in uniform gets coke for 5 cents, even served world war troops. Coke generated 70% of its income outside India.

1941 2003

2008

Coke generated 85% of its income outside India.

In June 1990, Pepsi was launched in India under the brand name of Lehar Pepsi. Pepsi was marketed as Lehar Pepsi till 1991 . Till this time Foreign brands was not allowed in India.
According to a news report in ET dated on 9th of July 2009 ,PepsiCo recorded a 30% growth in 2009 against 12 % in the same quarter in 2008. PepsiCo scaled up its investments in the beverages business to about Rs. 1000 crore ( $220 million) in 2009.

YEAR 1898

MAJOR EVENTS Pepsi was 1st introduced in Carolina by Caleb Bradham. Celeb used to make it at his pharmacy which sold the drink , It was known as Brads drink & later Pepsi Cola. Bradham sold 7,968 gallons of syrup , Pepsi was officially registered at the US patent office. Pepsi is sold in 6 ounce bottle & sales increased to 19,848 gallons. Pepsi received its original logo design . Pepsi received its 1st logo redesign since the original design of 1905. Logo was changed again. Pepsi Cola company went bankrupt during the great depression. It was in large part due to financial losses incurred by speculating on wildly fluctuating sugar prices as a result of World War I . Magargel bought Pepsi trademark.

1903 1904 1905 1926 1929 1931

1939

Again bankruptcy ,Pepsi assets purchased by Charles Guth , the President of

 Coca- Cola India announced the launch of

its innovative Limca Laptop Ki Barish consumer initiative nationally on 30th July 2009. As part of this unique initiative, a computer generated lucky draw would provide consumers a chance to win HP Mini Laptop every hour for next 45 days. This initiative was applicable to 200ml, 300ml, returnable glass bottles [RGB] and so on 500ml, 600ml, 1.25,1.5, & 2.25 litres PET bottles of Limca.

Response.

No. of Respondents.

Percentage.

Sales Promotion Schemes are Available

Sales Promotion Schemes are NOT Available Total

66
44

60
40

110

100 Source: Survey

- The survey shows that 60% of the respondent take benefit of sales promotion schemes - 40% Of the respondents do not take any benefit of the sales promotion schemes offered to them free coupons, etc. - Survey shows that many customers are still not being attracted towards the sales promotion schemes offered to them. - Hence the companies may seek to identify other innovative schemes for wooing such customers.

Trade Promotion Strategies

-These strategies are run for the retailers.
-Retailers are offered trade- schemes like certain number Of bottles free per case, display schemes, target schemes & other benefit like installation of refrigeration facilities, putting up of their walls, upgrading existing refrigeration facilities, filling of their walls, giving them umbrellas & Sunshades.
Softdrinks try to their products available wherever people tend to gather like railways stations , bus stops, near large offices & movie halls.

Response Total Promotion are Available. Total Promotion are NOT Available.

No. of Respondents 51

Percentage 100

00

Total

51

100

Source: Survey

-The survey results show that all the 51 retailers were getting benefits in the form of trade Promotion schemes like sign boards, visi coolers, banners, chairs, & tables. -Companies are reaching out to the retailers to provide them with these promotional Tools.

In Rural areas, average daily wage is around Rs. 100 , whereas the cost of a bottle of Coke was Rs. 10, affordability was a big issue, it was perceived as a luxury that only a few customer could afford to purchase. Coca- Cola launched the Accessibility campaign. It introduced new 200ml bottle, smaller than traditional 300ml bottles. Coke also cut the price to half i.e. Rs. 5. This pricing strategy closed the gap between Coke & basic refreshments like lemonade & tea. This made soft drinks truly accessible for the first time for rural consumers.

Options

No. of Respondents

Percentage

200 ml bottle
300 ml bottle 500 ml bottle

10
38 24

9.1
34.5 21.8

2 litre bottle
Tin cans Total

20
18 110

18.2
16.4 100 Source: Survey

It is clear from the above survey that the most preferred size is the 300 ml bottle followed by the 500 ml bottle. The companies should be careful that the supply of these two bottles Sizes should always be stringently monitered & it should not fall below The actual demand.

Developing world class advertising campaigns. Introducing new can and bottle design. Responsiveness towards customer needs
.

Good distribution channel. Innovating healthy products. Providing the CocaCola experience.

-Early Entry strategy Advantage reaped by Pepsi has been serving it well till now. - Pepsi is the market leader & Coke occupies second spot.

 Survey results analysis shows : 70% Respondents feel the need of Home delivery facility, but only a little

over 50% of Respondent are getting facility.

The retailers are getting trade promotion schemes from companies. 60% of the respondents avail the sales promotion schemes offered to

them.
The survey results 96.4% watch Ads. It reveals 78.3 % respondents could

correctly recall that Aa Tu Jashn Mana Le Ad was of Coke. This is a very high percentage of recall & it shows that Ads is effective. Hence the company may increase advertising expenditure.
Cokes Failure to sell the American way of life in its initial phase & the

subsequent realization of its error was followed by the localization strategies which have been very successful for the Cola majors in India.
Pepsi is the market leaders in softdrink industry in India

 Supply chain management has gained

importance in India in recent past. By fostering better & long term relations with suppliers & partnering with them, both companies would stand to gain. As far as the product line is concerned , the survey results clearly shows that the most preferred sizes should not fall below the actual demand.

THANK YOU