LEADERSHIP COACHING: Are You Maximizing Potential?

December 2007

Confidential and Proprietary

Human Capital Lifecycle

Attract & Assess

Scope of Services
Talent Attraction Planning Competency Modeling Individual Assessment Team Assessment Organizational Assessment

Develop

Engage & Align

Transition

Coaching Leadership Development Team Development Professional Skill Development Succession Management

Employee Engagement & Retention Employment Branding Career Management Strategy Implementation Change Management Performance Management

Outplacement Career Decision Organizational Transition Planning Organizational Transition Implementation Redeployment

Todays Outline
Why Leadership matters Coaching defined

The Benefits of Leadership Coaching

Getting a ROI Whats your batting average and how to improve it! Next Generation Coaching Comments / Questions

Leadership Matters!
Todays realities demand: Larger and more global organizations Changing global economy Leaner organizational structures
Organizations with top-tier leadership have: a 9.6% higher total shareholder return over 3 years than the average organization significantly higher financial value relative to peers (market capitalization)
Ref: Corporate Leadership Council Succession Management Survey

More dynamic labor markets

Increased importance of human capital Enhanced leader pipeline to offset demographic trends Growing leadership capacity Strong leaders

Coaching Definition
Coach: From the middle english expression coche: A secure means of conveyance from one location to another
Products of Coaching: Self generating, self correcting, long term excellent performance. (Flaherty: Evoking Excellence in Others 1999)

What distinguishes coaching

From: Mentoring Teaching or Consulting Counseling or Therapy

Why a Strategic OD Investment ?

Connected to your business strategy Addresses retention Learning insurance for Skill development Increasing your organizations existing leadership capacity.

Leadership Coaching

Benefits to your Organization: Improved bottom-line results Effective successions Valued leaders retained Improved morale Increased productivity Enhanced leadership accountability at all levels Increasing overall leadership capacity

Leaders benefit at every level:

Emerging Leaders or High Value Talent helping them prepare for the leadership role.
Developing or Mid-Level Leaders helping them meet challenges in their current leadership positions. Strategic or Executive Leaders helping them successfully deal with significant organizational challenges.

The ROI of Coaching

Tangible Benefits

The Manchester (now Right) study attempted to quantify the benefits received by a sample of 100 senior business executives.
Leadership Coaching delivers a ROI of 5.7 times the cost. 70% estimated the value at $100,000 or more.

The effectiveness of training programs is also greatly augmented by adding a coaching component to them.

Tangible Benefits

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Coaching Augments Training

Limited results

Coaching delivers increasing, sustainable results

Crane, Kavanagh, Rackham
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Why 40% of Newly Promoted Leaders Fail Within 18 Months

82% 58% 50% 47% 28% 25% Fail to build partnerships and teamwork with subordinates and peers Confused or unclear about what is expected of them Lack of required internal political savvy Unable to achieve their two or three most important objectives Take too long to learn their jobs Lack of balance between work and personal lives

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Coachings Levels of Learning

Incremental Improvement - new skills, practices, doing things better

Re-shaping Patterns of Thinking revising frames of reference, how one sees the world, and assumptions about the way things work

Transformation a fundamental shift in how one sees oneself

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New Years Resolutions

Whats your batting average?

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New Years Resolutions Increasing the Odds

Clearly identify what success looks like.

Define some ways to measure progress and ultimate success.

Publicly declare and invite others to persistently keep you accountable

Enlist supporters in areas of life where it shows up.

Define and then seek winning conditions Identify potential barriers and develop strategies to overcome. Learn from success and set backs equally. If all else fails

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Next Generation Coaching

Coaching that:
supports the achievement of business outcomes augments the leadership capacity required to drive business results enables systemic change is sufficiently process driven to be repeatable is measurable is accountable for a positive ROI

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Other Questions or Thoughts?

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