School of Facility Management

International Facility Management (Bachelor of Business Administration)

INTERNATIONAL FACILITY MANAGEMENT

Since 2004 accredited by the Dutch and Flemish (Belgium) Accreditation Organisation. Reaccredited for 2011 2017

International Facility Management

School of Facility Management

INTERNATIONAL FACILITY MANAGEMENT

Since 2005 accredited by the International Facility Management Association, reaccredited in February 2011 Member of EuroFM, German Facility Management Association, & British Institute of Facility Management.

International Facility Management

School of Facility Management

INTERNATIONAL FACILITY MANAGEMENT

FM is:
D Y N A M I C D E M A N D S

Place
TECHNOLOGY

Process

A D D E D

People
V A L U E

Planet

Prosperity

GLOBALIZATION
International Facility Management School of Facility Management

INTERNATIONAL FACILITY MANAGEMENT PEOPLE

Human beings Service Hospitality Customers Consumers

...

International Facility Management

School of Facility Management

INTERNATIONAL FACILITY MANAGEMENT PLACE

Building Maintenance Furnishing Space Planning Office Equipment

International Facility Management

School of Facility Management

INTERNATIONAL FACILITY MANAGEMENT PROCESS

Safety & Security Events Catering Cleaning Storage of goods ...

International Facility Management

School of Facility Management

INTERNATIONAL FACILITY MANAGEMENT PROSPERITY

Profit Cost effectiveness Entrepreneurship Return on investment Wellbeing

...

International Facility Management

School of Facility Management

INTERNATIONAL FACILITY MANAGEMENT PLANET

Energy saving Sustainability Cradle to cradle Green technology Low emission

...

International Facility Management

School of Facility Management

WHAT is FACILITY MANAGEMENT?

FM
Facilitating the company in order to achieve its objectives supportive function with FM being part of a company (corporate FM), or as core activity of an external provider of facility services (commercial FM) Supporting people in their workplace
International Facility Management School of Facility Management

INTERNATIONAL FACILITY MANAGEMENT

FM is:
D Y N A M I C D E M A N D S

Place
TECHNOLOGY

Process

A D D E D

People
V A L U E

Planet

Prosperity

GLOBALIZATION
International Facility Management School of Facility Management

DEFINITION of FACILITY MANAGEMENT

Facility management is the effective and integral management of all facilities, thus enabling organisations to continuously meet their objectives and achieve an optimum feeling of wellbeing for people in their workplace and/or their residence

International Facility Management

School of Facility Management

Various ROLES of the FACILITY MANAGER

The Facility Manager has to be able to perform in a multitude of different environments, each of which entitles an adaptation of communication skills & strategies, In other words: the Facility Manager has many different roles during a day
International Facility Management School of Facility Management

WHAT is FACILITY MANAGEMENT?

Providing a workplace

International Facility Management

School of Facility Management

WHAT is FACILITY MANAGEMENT?

Creating a meeting place

International Facility Management

School of Facility Management

FACILITY MANAGER as BUSINESS PARTNER of the ARCHITECT

Design, location, access and function of the building

Corporate identity Functionality

International Facility Management

School of Facility Management

BUSINESS PARTNER of the ARCHITECT

Modern and light

International Facility Management

School of Facility Management

BUSINESS PARTNER of the ARCHITECT

CORPORATE IDENTITY

International Facility Management

School of Facility Management

FACILITY MANAGER as FACILITATOR

Enabling people to do their job Creating a pleasant work environment where

people can meet, work and socialize

Aiming at the feeling of well-being of the

individual at the workplace

Creating healthy & safe working conditions

International Facility Management School of Facility Management

FACILITY MANAGER as FACILITATOR

MEETING, WORKING, DISCUSSING, SOCIALIZING

International Facility Management

School of Facility Management

SERVICE PROVIDER
CATERING

International Facility Management

School of Facility Management

SERVICE PROVIDER
BUSINESS CONTINUITY & SECURITY

International Facility Management

School of Facility Management

PROCESS MANAGER
CLEANING & MAINTENANCE

International Facility Management

School of Facility Management

PROCESS MANAGER
SAFETY & SECURITY

International Facility Management

School of Facility Management

FACILITY MANAGER as NEGOTIATOR

Dealing with (external) clients and suppliers

Negotiating, purchasing, drawing up contracts Making money Looking for partnerships with suppliers

International Facility Management

School of Facility Management

FACILITY MANAGER as NEGOTIATOR

International Facility Management

School of Facility Management

CONCLUSION

Facility Management contributes to:

Effective organisations Competitive advantage Added value Customer and employee satisfaction Reduction of costs Better quality of products and services

A challenging profession!
International Facility Management School of Facility Management

INTERNATIONAL FACILITY MANAGEMENT

Year I: 4 blocks of approximately 10 weeks (every year) Focussing on: What is FM, Processes, Workplace design and Catering&Cleaning services Year 2: Aiming for a higher level Focusing on: Developing new services, Sustainable buildings, Tender&Procurement and Quality Management
International Facility Management School of Facility Management

INTERNATIONAL FACILITY MANAGEMENT

Year 3: 1 semester Study abroad (not in home country) 1 semester Internship (not in home country) Year 4: 1 semester: A stronger emphasis on Management skills Thesis (not in home country)

International Facility Management

School of Facility Management

INTERNATIONAL FACILITY MANAGEMENT

And at the end.

International Facility Management

School of Facility Management

WHY GRONINGEN?

THE student city of Holland Best Inner City (Reward 2005) Safest city in Holland (Reward 2004) Best bike city (Reward 2002) Lots of pubs, restaurants and shopping Sports & cultural activities

International Facility Management

School of Facility Management

WHY GRONINGEN?

Groningen is a vibrant student city 2 hours drive from Amsterdam 180,000 inhabitants 49,000 are students! 25,000 study at the research University 24,000 at our HANZE University

International Facility Management

School of Facility Management

WHY GRONINGEN?

International Facility Management

School of Facility Management

WHY GRONINGEN?
GROTE MARKT

International Facility Management

School of Facility Management

WHY GRONINGEN?
GRONINGER MUSEUM

International Facility Management

School of Facility Management

WHY GRONINGEN?
HOGE der AA CANAL

International Facility Management

School of Facility Management

WHY STUDY IN GRONINGEN?

Bachelor of Business Administration (BBA) in International Facility Management, recognised by NVAO,IFMA&EuroFM, member of BIFM and GEFMA Hanze University offers you a high standard FM educational competence based programme; fully taught in English 1.5 year studying and practicing abroad

International Facility Management

School of Facility Management

WHY STUDY IN GRONINGEN?

Student friendly atmosphere

More than 40 exchange places in partner schools all over the world, e.g.: USA, Finland, Austria, China, Switzerland, Germany, Australia, Canada, Japan, Turkey, Ireland(and more to come)

So: plenty of opportunities to find

a job anywhere in the world!

International Facility Management

School of Facility Management

FACTS AND FIGURES: COSTS

For more detailed information: visit ISO

(International Student Office at HanzeU.)

Tuition fee (depending on country of origin) Accommodation

Rooms (single occupancy): 250 350 per month Apartments: 350 550 per month

International Facility Management

School of Facility Management

INTERNATIONAL FACILITY MANAGEMENT

So it is time to turn ambition into success!

But, YOU make things happen!

International Facility Management

School of Facility Management

INTERNATIONAL FACILITY MANAGEMENT

We hope to see you here!

International Facility Management

School of Facility Management