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The organizational context

IHRM

Management demands of international growth

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The path to global status


Causes
Strain imposed by growth and geographical spread Need for improved coordination and control across business units The constraints imposed by host-government regulations on ownership and equity

structural responses, due to:

Evolution

path common but not normative

IHRM

Stages of internationalization

IHRM

Stages of internationalization: Exporting


Typically

the initial stage of international operations


Usually handled by an intermediary (foreign agent or distributor) Role of HR department unclear at this stage

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Export department

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Sales subsidiary
Replacing

foreign agents/distributors with own through sales or branch offices/subsidiaries May be prompted by:
Problems with foreign agents More confidence in international activities Desire for greater control Give greater support to exporting activities

PCNs

may be selected, leading to some HR involvement

IHRM

Sales subsidiary

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International division
Creation

of a separate division in which all international activities are grouped Resembles miniature replica of domestic organization Subsidiary managers report to head of international division Objectives regarding foreign activities may determine approach to staffing of key positions
Expatriate management role of corporate HR

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International division

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Global product/area division


Strain

of sheer size may prompt structural change to either of these global approaches Choice typically influenced by:

The extent to which key decisions are to be made at the parent country headquarters or at the subsidiary units (centralization versus decentralization) Type or form of control exerted by parent over subsidiary

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Global product division

Global area division

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The matrix
An

attempt to integrate operations across more than one dimension Violates Fayols principle of unity of command Considered to bring into the management system a philosophy of matching the structure to the decisionmaking process
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The matrix

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Problems with the Matrix


Bartlett and Ghoshal

Dual reporting

Leads to conflict and confusion


Creates informational logjams Produce turf battles and loss of accountability

Proliferation of communication channels Overlapping responsibilities Barriers of distance, language, time and culture

Make it virtually impossible to resolve conflicts and clarify confusion


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IHRM

Beyond the matrix


Less
Heterarchy Transnational Networked firm

hierarchical structural forms

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The networked organization

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US, European and Japanese structural changes

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Control mechanisms
Globalization brings considerable challenges which are often underestimated. Every morning when I wake I think about the challenges of coordinating our operations in many different countries
Quote by Accor CEO
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Control mechanisms

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Mode of operation and HRM


Not

just subsidiary operations Firms may also adopt contractual modes


Licensing Franchising Management contracts Projects

And/or

cooperative modes (such as joint ventures)

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Linking operation mode and HRM

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Interfirm linkages
Alliance

(strategic alliance, cooperative venture, collaborative venture or corporate linkage) A form of business relationship that:
Involves some measure on interfirm integration Stops short of a full merger or acquisition

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HR factors
HR

issues and activities that affect the successful functioning of international joint ventures include:
Assigning managers to the joint venture Evaluating their performance Handling aspects pertaining to career path Compensation benefits

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