2014/1/13

OptiX RTN 600 - 900 Troubleshooting Alarm analyze

RTN---Radio Transmission Node
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Huawei Technologies Co., Ltd.

Summary
For the MW RTN radio troubleshooting, need check the alarm

first, afterward analyze and handle these alarms .

This document introduce the alarm which possibly meet when do the troubleshooting and how to handle these.

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1.Compare Alarm Priority and Severity

Alarm PRIORITY is different with alarm SEVERITY.
Alarm SEVERITY is the grade of how service being affected. Alarm PRIORITY determines the sequence of dealing with the alarm.

Alarm SEVERITY is defined by product description with 4 level

Critical, Major, Minor, Warning.

Alarm PRIORITY is defined by experience of troubleshooting with 4 level

Hardware problem and wrong configuration, Mw Link error,

Cross-connection error, Services interrupt

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2. Priority For Alarm

2.1 Hardware problem and wrong configuration(1st):
BD_NOT_INSTALLED, BD_STATUS, CONFIG_NOSUPPORT, HARD_BAD, IF_CABLE_OPEN, IF_INPWR_ABN, IF_MODE_UNSUPPORT NO_BD_SOFT, POWER_FAIL, RADIO_MUTE

2.2 Mw Link error(2nd)

MW_LOF, MW_RDI, RADIO_RSL_HIGH, RADIO_RSL_LOW

2.3 Cross-connection error(3rd)

R_LOF/R_LOS,MS_AIS

2.4 Services interrupt(4th)

T_ALOS, TU_AIS, UP_E1_AIS/DN_E1_AIS, ETH_LOS, TU_AIS_VC12/TU_LOP_VC12

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2.1 Hardware problem and wrong configuration(1st):

BD_STATUS
BD_STATUS is an alarm indicating that a board is not in position. Possible Causes :

The board is faulty The board is installed in an incorrect slot or connect poorly The IF cable are poorly connected or switched off the ODU power supply if the alarm for ODU

Handing Procedure:
Step 1: Check whether the physical board is installed into a correct slot ,properly installed and tightly fixed Step 2: Check whether the ODU is powered on and the IF cables are correctly connected. Step 3: Remove and insert the board again Step 4: Replace the board, ODU and IF cable
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CONFIG_NOSUPPORT
CONFIG_NOSUPPORT

is an alarm indicating that the configuration is not

supported. This alarm is reported if the ODU detects that the configured parameters do not match those of the ODU. Possible Causes :

The type of the ODU mismatches the configured parameters.

Wrong ODU frequency band ,Wrong frequency point , Wrong TX

power, Wrong protection type etc.

Handing Procedure:

Step 1: Check whether the configured parameters meet the network

planning requirements including frequency band , frequency point ,
TX power, protection type etc with WebLCT.

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IF_MODE_UNSUPPORTED
IF_MODE_UNSUPPORTED

is an alarm indicating that the

configured IF working mode is not supported.

Possible Causes :

The IF board is not loaded with correct software.

Handing Procedure:

Step 1: Loading down the correct software.

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BD_NOT_INSTALLED
BD_NOT_INSTALLED is an alarm indicating that a board is installed but the associated logical board is not installed. Possible Causes :

the slot is not configured with the logical board The physical board is installed into a wrong slot or connect poorly.

Handing Procedure: Step 1: Check whether the physical board is installed into a correct slot. Step 2: Check whether the physical board properly installed and tightly fixed . Step 3: Configure the logical board through the WebLCT
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HARD_BAD
HARD_BAD is an alarm indicating hardware errors. Possible Causes :

The board is faulty. The board and the backplane aare not properly connected

Handing Procedure:
Step 1: Check whether the physical board is installed into a correct slot ,properly installed and tightly fixed.

Step 2: Remove and insert the board again

Step 3: Replace the board that reports the alarm.

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IF_CABLE_OPEN
IF_CABLE_OPEN is an alarm indicating that the IF cable is disconnected. Possible Causes :

The IF cable is loose or faulty. The IF port on the IF board is faulty The power module of the ODU is faulty

Handing Procedure:
Step 1: Check whether the connector of the IF cable is loose or whether the connector is not properly made. Step 2: Check whether the jacket of the IF cable is damaged. Step 3: Replace IF cable Step 4: Replace IF board and ODU.

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IF_INPWR_ABN
IF_CABLE_OPEN is an alarm indicating that the input IF power of the ODU is abnormal. Possible Causes :

There is an inloop operation on the IF port. The IF board or ODU or IF cable is faulty

Handing Procedure:
Step 1: Check whether there is an onloop operation n the IF port Step 2: Check whether the IF cable are soggy, broken or pressed.

Step 3: Check whether the cable connector workmanship meets the requirement
Step 4: Replace IF board and ODU.

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NO_BD_SOFT
NO_BD_SOFT is an alarm indicating that the board software is missing Possible Causes :

Software loading is abnormal.

Handing Procedure:

Step 1: Re-load the software.

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POWER_FAIL
POWER_FAIL is an alarm indicating that the power supply fails. This alarm is reported if the ODU detects that ist power module fails. Possible Causes :

The power module of the ODU is faulty.

Handing Procedure: Step 1: Replace the ODU that reports the alarm.

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RADIO_MUTE
RADIO_MUTE is an alarm indicating that radio transmitter is muted Possible Causes :

The transmitter of the local station is muted. The data configuration of the ODU is incorrect. The IF board is faulty , causing abnormal IF output.

Handing Procedure: Step 1: Check whether the transmitter of the ODU is muted with WebLCT. Step 2: Check whether there is an CONFIG_NOSUPPORT alarm, and handle

the alarm, Check whether the configured parameters meet the network
planning requirements . Step 3: Replace the IF board
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MW_LOF
MW_LOF is an alarm indicating that the Microwave frame is lost. Possible Causes :

The microwave link performance degrades.

The transmit unit of the remote station is faulty. The receive unit of the local station is faulty.

Handing Procedure: Step 1: Check whether the transmit and receive frequency meet the network planning. Step 2: Check whether the transmit power of the remote station is normal . Step 3: Check whether the antennas at both ends are properly adjusted Step 4: Check whether the outdoor units such as antennas , combiner , ODU , and flexible waveguide are wet, damp , or damaged. Step 5:Check whether there is block in the transmit direction. Step 6: Replace the ODU

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RADIO_RSL_HIGH
RADIO_RSL_HIGH is an alarm indicating that radio receive power is too high . Possible Causes :

The ODU is faulty There is a strong interference source nearby.

Handing Procedure: Step 1: Change the frequency point . Step 2: Replace the ODU

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RADIO_RSL_LOW
RADIO_RSL_LOW is an alarm indicating that radio receive power is too low . Possible Causes :

The microwave link signal is too much attenuated. The transmit power of the remote station is too low The ODU of the local station is faulty

Handing Procedure: Step 1: Check whether the transmit power of the remote station is normal . Step 2: Check whether the antennas at both ends are properly adjusted Step 3: Check whether the polarization direction of the antenna, ODU and hybrid coupler is correctly set.

Step 4: Check whether the outdoor units such as antennas , combiner , ODU , and flexible waveguide are wet, damp , or damaged.
Step 5:Check whether there is block in the transmit direction. Step 6: Replace the ODU
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MW_RDI
MW_RDI is an alarm indicating that there are defects at the remote end of the microwave link. Possible Causes :

The transmit unit of the local station is faulty

Handing Procedure: Step 1: Check whether the transmit power of the local station is normal . Step 2: Handle the microwave alarm occurred to the remote station .

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R_LOS/R_LOF
R_LOS/R_LOF is an alarm indicating that signal is lost at the

receive side.
Possible Causes :

PXC board is faulty

Handing Procedure:
Step 1: Check whether the other microwave link alarm such as
MW_LOF, RADIO_RSL_LOW . Handle the MW link alarm first.

Step 2: Replace the PXC board .

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MS_AIS
MS_AIS is an alarm indicating multiplex section alarm.

Possible Causes :

PXC board is faulty

Handing Procedure: Step 1: Check whether the other microwave link alarm such as
MW_LOF, RADIO_RSL_LOW . Handle the MW link alarm first.

Step 2: Replace the PXC board . .

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T_ALOS
T_ALOS is an alarm indicating that 2M signal is lost at the specific port.

Possible Causes :

The port does not access the 2M service signal or not loopback The trunk cable incorrectly connect DDF

Handing Procedure:
Step 1: Check whether the port access the 2M service signal . If no signal access , loopback the port at DDF. Step 2: Check whether the patching meet the planning and tightly fixed. .

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UP_E1_AIS/ DN_E1_AIS
UP_E1_AIS/ DN_E1_AIS is an alarm indicating that 2M up/down

signal is abnormal.
Possible Causes :

The remote station does not access the 2M service signal

Handing Procedure:
Step 1: Check whether The remote station does not access the 2M service signal . If no need access 2M service according to the planning, ignore the alarm.

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TU_AIS
TU_AIS is an alarm indicating that 2M service has errors. Possible Causes :

The data configuration is wrong The PXC board is faulty

Handing Procedure:
Step 1: Check whether the cross-connection data is correct. Step 2: Perform a loopback operation to confirm which side has

the faulty.
Step 3: Replace the PXC at the faulty side.

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ETH_LOS
ETH_LOS is an alarm indicating that the Ethernet port is disconnected. Possible Causes :

The Ethernet port is disconnected The Ethernet cable is faulty The working mode of the port does not match that of the port at the remote end.

Handing Procedure: Step 1: Check the planning with the Ethernet port , if no need connected , ignore the alarm. Step 2: Check whether the Ethernet cable and connector are properly made and tightly fixed .

Step 3: Check whether the equipment connected to the port is faulty and whether the working mode of the port at both ends match .each other.
Step 4: Replace the Ethernet board that report the alarm.

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TU_AIS_VC12/ TU_LOP_VC12
TU_AIS_VC12/ TU_LOP_VC12 is an alarm indicating that there are errors in VC-12 Level transmission.

Possible Causes :

The data configuration is incorrect. The PXC board is faulty The Ethernet board is faulty

Handing Procedure:
Step 1: Check whether the cross-connection data and Ethernet data are correct. Step 2: Perform a loopback operation to confirm which side has the faulty Step 3: Replace the PXC at the faulty side.

Step 4: Replace the Ethernet at the faulty side.

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Thank you
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