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BDSS Chapter 11
Strategic Positioning
Firms within the same industry can position themselves in different ways Not all positions will be equally profitable or lead to the same odds of survival A firms ability to create value and enjoy a competitive advantage over other firms depends on how it positions itself within its industry
A firm is said to have a competitive advantage in a market if it earns a higher rate of economic profit compared to the average economic profit in the industry Economic profit earned by a firm depends on the market conditions as well as the economic value created by the firm
A firm can achieve competitive advantage only if it can create more economic value than its competitors A firms ability to create value depends on its cost position as well as its benefit position relative to its competitors
Research on the variation in profitability across firms by Anita McGahan and Michael Porter shows that
19% of the variation is due to industry effects 32% is due to competitive advantage of firms 43% of the variation is random 4% of the variation is attributable to the corporate parent and about 2% is the year effect
Value created = consumer surplus + producers profit Consumer surplus is the difference between the maximum the consumer is willing to pay (monetary value of the perceived benefit) and the price
A firm can increase consumer surplus by increasing the perceived benefit or by selling at a lower price The firm can also increase consumer surplus by reducing the cost of using the product and the transactions costs that the consumer incurs
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When products differ in quality, competing firms can be viewed as submitting consumer surplus bids with their quality-price combinations When a firm fails to offer as much consumer surplus as its rivals, its sales will decline
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Product A
Product B
Product C
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q, quality
Points on the indifference curve represent price-quality with the same consumer surplus The steepness of the indifference curve reflects the tradeoff between price and quality that the consumers are willing to make
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Products A and B exhibit consumer surplus parity Product C has a higher consumer surplus than A and B Product D has a lower consumer surplus
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To achieve competitive advantage, a firm must produce more value than its rivals Consumers will demand the same consumer surplus from the firm as from its rivals With superior value creation, the firm can offer as much consumer surplus as the rivals and still make an economic profit
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Consonance analysis looks at a firms prospects for continuing to create value Ability to create value will be affected by
changes in market demand changes in technology and threats from other firms in the industry and from other industries
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The value chain or the vertical chain is the representation of the firm as a set of value creating activities Activities in the value chain include primary activities like production and marketing as well as support activities such as human resource management and finance
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Value Chain
Each activity in the value chain can potentially add to perceived benefits Each activity also adds to costs In practice it is difficult to isolate the incremental perceived benefit and the incremental cost of each activity
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Two ways in which a firm can create more economic value than its competitors
Configure its value chain differently from competitors Perform the activities more effectively than the rivals
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If the firms value chain is similar to its rivals the firm needs resources and capabilities that the rivals do not have to create superior value
They are typically valuable across multiple markets and products They are embedded in organizational routines that survive when individuals are replaced They represent tacit knowledge in the organization
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Strategic Positioning
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offering the same benefits as the competitors do (benefit parity) offering a slightly lower benefit (benefit proximity) offering a qualitatively different product
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PE PF
CE
DC CF Dq q, quality
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qF
qE
Firm F offers lower quality than the rest of the industry (E) and has much lower costs than the rest of the industry If the cost leader attains consumer surplus parity with the rest of the firms in the industry it earns a higher profit margin CE CF > PE PF PF CF > PE CE
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cost parity cost proximity substantially higher benefit and higher cost
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F
E DC Dq qE
PE CF
CE
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qF
q, quality
Firm F offers higher benefit than the rest of the industry (E) at a slightly higher cost If the benefit leader attains consumer surplus parity with the rest of the firms in the industry it earns a higher profit margin PF PE > CF CE PF CF > PE CE
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When the products are not differentiated, the firm that has a cost (or benefit) advantage over others can capture the entire market With product differentiation, this extreme result does not hold since firms face downward sloping demand curves With differentiated products, customers do not switch easily
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When the product differentiation is weak the firm should follow a market share strategy With a cost advantage, the firm should underprice its rivals and build share With a benefit advantage, the firm should maintain price parity and let the benefit build the share
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When the product differentiation is strong the firm should follow a profit margin strategy With a cost advantage, the firm should maintain price parity with its rivals With a benefit advantage, the firm should charge a price premium over the competitors
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when the nature of the product does not allow benefit enhancement when consumers relatively price sensitive and when the product is a search good rather than an experience good
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when consumers are willing to pay a premium for benefit enhancements when economies of scale and learning have been already exploited and differentiation is the best route to value creation and when the product is an experience good
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Diversity of Strategies
Firms need to deliver a distinct bundle of economic value through their strategy choices When consumers differ in their willingness to pay for product attributes, different strategies can coexist (Example: Walmart and Target)
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It can be argued that firms should either pursue a cost advantage or a benefit advantage but not both Firms that pursue both could, according to this argument, get stuck in the middle and have neither advantage In reality, successful firms appear to have both types of advantages simultaneously
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There could be other explanations why cost advantage and benefit advantage appear together Firms that offer high quality products may expand market share and enjoy cost advantages due to economies of scale and learning
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Learning economies may be more important for high quality production than for low quality production The high quality producers may also be more efficient producers than low quality producers
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Strategic Positioning
How will the firm create value? [Benefit, cost] Where will the firm do it? [Broad or narrow segments]
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Segmenting an Industry
A potential segment is the intersection of a particular product group with a particular customer group
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Segmenting an Industry
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Offer a full line of products to serve a range of customer groups Economies of scope can arise from
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Focus Strategies
Customer specialization: A wide range of products to a narrow customer group Product specialization: Limited product variety for a wide range of customers Geographic specialization: Exploit the unique conditions of the region
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