Employee Productivity

Motivation & Incentives

Rachel Waldo Brett Corday Abby Martin

Our Goal:
Productivity Measures

How Technology Measures Employee

Productivity
Role of Motivation and Incentives on

Productivity
Potential Issues of Motivation and Incentives Case Studies

Cube, Incorporated Help Wanted!

We are hiring 3 Block handlers No experience necessary
Great Incentives and rewards To apply, raise your hand!

Work Hard! Be Safe!

Incentive for Cube, Inc Employees

Performance Evaluation!

Which shift was most

successful?
What was the best

motivator?

Productivity Measures
The types of Measures and how Technology helps

Single Factor Productivity

This is the easiest and most simple type of

productivity measure.
A Ratio That Equals 1=1 One Input = One Output

Labor Productivity Measure

A ratio that is single factor, but only involving

inputs and outputs associated with labor

For Example:
Input = Output Hours Worked = Products Produced 6 Hrs Worked = 6 Products Produced, A ratio of 1=1

Multi-Factor Productivity
Output equals the approximation of different inputs
For example:

3 hrs worked + 3 machine hours = 6 products produced M.H. approximated to test productivity

A Word of Caution
Because some inputs are , final decisions are

sometimes inaccurate.
Inputs like prices, are sensitive and should be

accounted for
Productivity measures are served best when in

comparison of a hypothetical scenario, (or company.) This tests efficiency

Technology and Production Measures

How time and activities are allocated is important to

improve employee or manufacturing productivity,

Need to measure the information accurately A time study for process improvement can help

streamline production

Time and Activity Allocation

How are time and activities allocated? Traditional methods of gathering time are awkward

The question is:

How can we monitor production times accurately?

The Answer:

The Time Corder

Advantages of Time Corder

Gets employees involved in the productivity

study It is easy to use Easy to analyze data collected Helps with overall process improvement Improves time management

The Results of Motivation and Incentives

The effect Motivation and Incentives has on Productivity

Why study and apply motivation?

Human capital is your

most important capital

Treat colleagues as

human beings
Well motivated

employees are more productive and creative.

Effects on Productivity

The goal of a manager is to get their employees to produce effectively and efficiently

Motivation is the key to performance improvement

This can be done through incentives

Motivation is intangible, it drives all human action, and it is the energy source for employees.

Why it works!

Issues of Motivation and Incentives

The Potential issues of Motivation and Incentive

Potential Issues with Incentives

Alfie Kohn Dehumanizing Competition not Cooperation Best for Mindless tasks Short-term benefits Pay-for-Performance Automotive Industry

Alignment with Goals U.S. Healthcare Fictional Fires

Potential Issues with Performance Measures

Culture of Distrust

Gut Reactions to Normal Variations

Unclear Communications Unsupportive of Organizational Objectives

Innovation: The Role of Motivation &Incentives

Theory of Motivation Hygiene Factor Motivation Factor The Innovation Factor Sense of Control Autonomy Credit for the Outcome

Case Study
Innovation and

The soul of Google is rapid innovation

- David A. Vise, The Google Story

Googles Culture
Pajama Day, 2005

Google's European headquarters in Dublin

Google Founders Award

Googles Finances
$12,000 $10,000 $8,000 $6,000 $4,000 $2,000 $2002 2003 2004 2005 2006 Net Income Revenue

Googles Stock Value

Similarities: Control Data & Google

Culture Lack of Bureaucracy Strong Customer Focus

Knowledge Workers Needs Acute Knowledge Supportive Infrastructure Risks/Failures

Case Study
Motivating People to Volunteer at the Baltimore National Aquarium

What makes you Volunteer?

To Learn Satisfaction

98% of adults believe that a great deal of satisfaction is gained by volunteering

Be an example for family and friends

Time is one of their most valued commodities.

Relationships are highly valued

Interact with others

Volunteers prefer to be creative as they solve problems.

Does it match up?

Learn

Trained and tested for each specific job Weekly distributions showing the difference being done

Satisfaction

Be an example

Live the mission of the Aquarium

Eat together, have dinner and celebrate as groups Input is important, treated as staff

Relationship

solve problems.

How good are they?

Designed in 1977 600 active volunteers Model that many other organizations copy Clear mission and goals Making a difference on the environment

Running a world-class volunteer program demands the same standards

of excellence as any well-run corporate business, says Audrey Suhr, director of volunteer services and staff development at the National Aquarium in Baltimore.

Questions?

Thank you for your participation and for listening.