FAIZAN ASHRF

10760

DHL PAKISTAN PRIVATE

LIMITED
MEETING DATE & TIME

Contact Person
Source Personal: Designation/departmen Date/tim
Name t Office NO Email address e

Mobile: 0300-8549361
Direct landline: 051-
Mr. Syed Ahmed syed.a.mahmood@d 2/25/200
Area Sales Manager 2077513.
Mahmood hl.com 9
UAN: 111-500-000

Mobile: 0302-8503245
Direct Landline: 051-
Finance and Admin 2077508 masood.rashid@dhl.
Mr. Masood Rashid 2/28/2009
Executive UAN: 111-500-000 com
INTRODUCTION TO THE
ORGANIZATION
• DHL is a Deutsche Post World Net
brand. It is founded in San Francisco
almost 40 years ago by 3 budding
entrepreneurs.
• Adrian Dalsey, Larry Hillblom and
Robert Lynn.
• Today, DHL's international network links
more than 220 countries and territories
worldwide and employs some 300,000
employees.
 DHL PAKISTAN
• In Pakistan DHL (Private) Limited was
incorporated as a private limited
company in January 1986. Its
Registered Office is situated at Karachi.
DHL established a service center at
Islamabad, and later another regional
office was opened in many cities. Now,
DHL is a leading Courier Company in
Pakistan. DHL is working in more than
twenty cities, major cities are Karachi,
Lahore, Islamabad, Sialkot, Peshawar,
etc.
 SERVICES OFFERED

• Same Day Services

• Time Definite Services
• Day Definite Services
• Optional Services
• Import Services
• Export Services
• DHL Airport to door services
• On call pick and drop services
 GOALS &
OBJECTIVES
To im pro ve cu st ome r s er vi ces
su pe rio r inf or mat io n
th ro ug h

To in cre ase r ev enu e t hr ou gh sho rt er le ad

ti me s
To de liv er ex ce lle nt qu al ity
To ma ke our c us tom ers s uc ces sfu l.
To fo ste r o pe nn ess .
To ac t a cco rd in g t o c le ar pr ior it ie s.

To ac t i n a n en tre pre ne ua l w ay.

To ac t w ith i nt egr ity i nt ern all y an d
ex te rna ll y.
To ac cep t s oc ia l r esp on si bil iti es .
 DHL’s
COMPETITORS
• FedEx.
• TCS
• OCS
• TNT
• UPS
 STRENGTHS
• Cu sto me r F ir st
Ch oic e

• Fr ie ndly
En vir on men t

• Ma rk et V al ue

• Be st Ser vi ce s

• Cu sto me r S er vi ces
WEAKNESS
ES
 PRE SS URE O F
WOR K

 LA CK OF CO -
ORD IN ATI ON

 VE HIC LE RE PA IR
AND M AI NTE NA NCE

 BE NE FIT S ARE
NO T S AM E

 RE MOT E C HA NCE S
OF
OPPURTUNITIES

For Cust omer Firs t Ch oice

Trai ning

Bene fits Shou ld B e S ame

Chan ces o f P rofes sional Grow th

 THREATS

RATES

NO OF HEADS
IS CAPPT.
 Organization’s Financial Position
DHL International
Income statement
For the year end 2007/2008

Assets 31/12/2007 30/06/2008

€m €m
Cash reserve 3,352 1,016
Loans and advances to other banks 24,581 20,374
Loans and advances to customers 92,130 99,981
Allowance for losses on loans and advances -1,154 -1,222
Trading assets 9,936 17,468
Hedging derivatives 421 1,048
Investment securities 68,606 84,975
Intangible assets 2,425 2,419
Property and equipment 927 909
Property hels as financial investment 73 73
Income tax assets 117 177
Deferred tax assets 483 739
Other assets 529 634

Groups of Assets held for sale 565

Total assets 202,991 228,591
MARKET SHARE IN PAKISTAN

Postal share Parcel

DHL service
PAKISTAN 24%
45%
Pakistan 60% 15%
post
FedEx 16% 25%
Pakistan
RECOMMENDATION